August 26, 2009
“They did a great job and finished the work faster than I expected.”
OR
“They arrived late and worked a little slow, but eventually got the job done.”
Which of these two companies are you going to choose? Mostly likely the first one.
More than three quarters of American Shoppers feel that it is important to read customer reviews before making a purchase. Online shoppers who are having no contact prior to purchasing a service or product will rely on customer reviews for a referral.
Customer reviews are guaranteed to show invaluable results and alert a company upon their strengths and weaknesses. From there, the 
company has the opportunity to make adjustments accordingly. This is a cheap and easy process with fast results. It increases the relationship between customer and provider.
One way to increase your companies rating on HireAHelper is through customer reviews. Future customers look at those and are greatly influenced by the past experience of others. If the customer knows nothing about your company, these real life experience of past costumers gives them confidence in your company.
To get customer reviews, after the job is completed, HireAHelper sends out an email to the customer with a link that allows them to review their helper. After a job is completed, let the customer know about the review and ask them to please take a few minutes to fill it out. This will help increase your number of customer reviews and increase your ranking on the website. Be polite, courteous and do a good job, and I’m sure the customer will have not problem leaving a review.
The importance of a satisfied customers should be valuable to your business because that increases future business. Clientele increases business which increases profit.
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Posted by nicoleives
August 21, 2009
Sometimes twenty four hours in a day doesn’t seem like enough time to get everything done. We need to make productive use of the time that we do have at work by prioritizing our tasks and creating realistic deadlines.
START with your most important tasks first. Return phone calls and answer emails. Take a look at everything that needs to be done, and start with the ones that need to be completed first. Prioritize your time and make lists if need be. Sometimes you may have to deviate from the list and be flexible, depending on what comes up throughout the day.
CREATE a daily task sheet and a weekly task sheet. Your “To Do” list should not be so long that it is impossible to finish, and you are constantly discouraged with the feeling that you never get anything done. Don’t get too overwhelmed or else you won’t be able to concentrate on the task at hand.
SET realistic deadlines for yourself. Don’t multitask too much. Sometimes it is better to finish one task, then move onto the next one. You don’t want to start five projects and not have the time to finish anything.
REWARD is good. Just completing a job is a reward in itself, but once in a while do something more. Take a break after you 
have completed several assignments or a big project.
In the end, if is it needed, ask for help. There is nothing wrong with asking for help. Assign tasks to others as well by delegating if you are in a position that allows that.
These tips can apply to both work and personal life.
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Posted by nicoleives
July 15, 2009
Sometimes the best way to learn is to teach yourself. Sitting in a classroom is educational, but real life experience is different than writing a paper about it. Trial and error, previous experiences, and learning from the mistakes are things that make an impact on us obtaining knowledge.
Trial and error is a way to find out what works and doesn’t work. Try one phone system; it drops calls often. Try a different phone system, this one works better so stick with it. It may take a lot of time and money, but you will remember what you have learned, with proof from your own experience. You become better at something with experience and over time. The type of experiences we have also makes an impact. A bad experience will resolve in negative feelings, leading us to not chose that path again. Positive interactions will build our trust in those certain decisions or companies. It is these positive experience that cause us to come back again, looking for the same results.
Research through books can definitely help in the beginning stages and act as a guideline, but the experience you gain on your own accord is what is going to make a huge difference. Especially, if you are one of those people that doesn’t follow the rule book. This can apply to a lot of circumstances: if a parent tells a child not to touch the hot pan, that child is most likely going to still touch the pan. They know what the book says (in this case, mom represents the book), but they had to test it for themselves. After burning their finger, they will never again touch the pan. It wasn’t enough to just be told, they had to try it on there own and learned from their action. It was a beneficial lesson because they will never do it again. The books may be right, but the experience is living proof.
I’m not saying that books don’t work. I follow the books, but sometimes experiencing it on our own sticks with us a little more than the words on a page. Putting the two together, will give great results. The books are a foundation that can be built upon by gaining experience. Books give an idea of where to start and an overview of the knowledge other people have gained from experience.
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Posted by nicoleives
July 3, 2009
Red, white, and blue combined with food, parades, and barbecues; it has to be the 4th of July. Any holiday that includes a firework show is a major celebration. If that is not enough, check out the fun dessert recipes for themed food such as Red, White, and Blueberry Banana Parfaits, All 
American Dessert, and more.
The red white, and blue displays are appearing everywhere in shop windows, accompanied by the sales signs. So, get out there and enjoy the sun, fun, friends, and family! 
Other interesting events that occurred on July 4th-
-Aphelio, the point in the year when the Earth is farthest from the Sun
- France offered the United States the Statue of Liberty
- 50-star flag of the United States was debuted in Philadelphia
HAPPY FOURTH OF JULY from us here at HireAHelper!
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Posted by nicoleives
July 2, 2009
-Number 1 Rule, be nice and polite. Being nice over the phone and in person goes a long way. It is one of the golden rules that we learned at childhood for a reason.
-Call the customer within 24 hours after placing the job to confirm details about the job and touch base with them.
-Update your contact information, providing two numbers if possible. A cell phone number is important if you are away from the office for that day.
-Make sure your answering machine sounds professional and states the name of the company, so the customer knows they will be receiving a call back. Specify that you will call back as soon as possible or within the next twelve hours. This gives the customer faith in the company. We have had several customers call to cancel or switch service providers because the number was incorrect or didn’t sound professional. An answering machine could be the first impression a customer has of your company, so you want it to sound good.
-Return phone calls as soon as possible to give the customer a sense of security and confidence in your company.
-Get all the details about the move from the customer so that there are no surprises along the way, and you are prepared for the job.
-Arrive on time on the day of the job.
-Good reviews are an effective way to communicate with customers through the eyes of someone else that used your services for example visit Chicago Movers and LA Movers.
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Posted by nicoleives
