Commonly Asked Question for Helpers on HireAHelper.com:
How do I become a Helper?
All you have to do is sign up for your Helper Account! Provide us with your contact and payment information. Then, select the services you’d like to offer, set your own rates and availability, and check your e-mail daily for job notifications.
How old do I have to be to become a Helper?
All Helpers must be at least 18 years of age.
I do not have a company; can I still become a Helper?
If you do not represent a company, you can still sign up to be a Helper. You will be asked to create a “Company Name.” This is the name that customers will see and know you as. Your company name can be anything from your name, to a clever description of your services.
Is it free to sign up as a Helper?
Signing up is free. However, if you receive a job through HireAHelper, we will subtract a mandatory 15% advertising and processing fee from your final payment.
For example, if your rates are set at $25.00 per hour, and you are hired for a 4 hour job, the total for your services would be $100.00. If you complete the job you will receive a payment of $100.00 – 15%, or $85.00. This fee covers the costs of credit card processing, and the advertising necessary for your customer to locate you on HireAHelper.
Do I have to be bonded, licensed, and/or insured?
No. However, if you are, please specify so in your Helper Profile. Customers are more likely to hire your services if they know whether or not this information can be supplied.
How do I get paid?
You can choose to receive your payments either electronically through direct deposit, or in the form of a mailed check. Direct deposit transfers are much quicker, and just require the name of the person on the account, the routing and account number.
What do I do once I’m signed up as a Helper?
First you’ll want to perfect your Helper Profile. Be sure all the information entered is correct, especially your phone number, payment information, availability, and rates.
Keep a detailed profile- state whether you are licensed, insured, and/or bonded, if you can offer any tools or supplies, what qualifications you have, and a little bit about yourself. Remember this is the only communication you will have with your Customers before an order is placed.
Check your e-mail often. When you receive a job request, be sure to respond as soon as possible. Offers neglected for more than 24 hours may be auto-declined. Once you’ve checked out an offer, call the customer for more information. Be sure to discuss what time they’d like to get started, and any special instructions they may have. Let your customer know by phone or e-mail whether you’ll be available or not.
If you’ve accepted an offer, be sure you keep close contact with your customer. When the job is completed, the customer will hand you an Authorization Code. Once you have the code, log into your Helper Profile to accept your payment. Enter the code, and get paid!
How do I get more jobs?
On your hireahelper profile is coupons that you can hand out in your area. Once you start getting job and customer reviews you will move up in the ranking.
How do I login to my HireAHelper.com profile?
Go to the hireahelper.com home page and in the right hand corner is a my profile link. Enter your email address and password.
What are your office hours?
M-F 7am-5pm and Saturdays 8am-2pm (PST)
Posted by nicoleives 
