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SpareFoot Storage

nicoleives — Fri, 02 Jul 2010 18:20:44 +0000

Looking for a storage facility near you? It can be a time consuming process, searching each individual storage location to find the best price and availability. To avoid the hassle of that, visit SpareFoot.com, where it can be done all from one place. SpareFoot Storage specializes in making your self storage preservation easy and painless. At SpareFoot.com, you can search on their site, compare prices, and even find the self storage location nearest you. With more than 100,000 storage listings nationwide, long term and short term storage is available.

SpareFoot has a large variety and selection of storage unit facilities. It provides a place for customers to search for local storage units and compare prices all from one site. Kind of like a “filtering” process, as they call it.

You can search and find the best deals on storage units. This is how it works. By entering the zip code or city where you need storage, it will provide you with a list of storage facilities near you. From there, you can select the size and a list of eligible storage facilities, meeting your criteria, is generated for you. Compare the prices of each and pick which facilities your like best. It’s that easy!

For more information or for searching prices, check out www.sparefoot.com.

Communicating with Customers via Phone, Email, and Website

nicoleives — Tue, 06 Apr 2010 16:49:37 +0000

With all the new technology, there is so many ways to communicate with customers.

Phone: Even with all the other technology that we have available, communicating via phone is still an important and vital way of communication in the business world. Some people prefer this way and would rather talk to a human being for placing orders or answering certain questions they may have. How you present yourself on the phone is representing your company, so be professional and polite. Answer the phone with the company name and your name. It lets the caller know they have reached the correct sender. A proper goodbye, “have a nice day”, “thank you”, or “looking forward to speaking with you next time,” is always a plus. Remember, you are representing your company if these are business related calls, and how you present yourself will put an image to the company for the customer.

Email: Another form of communication that is growing in popularity is email. Most people check their email on a daily basis or it is the first thing they do when they get into work. It is the easiest way to communicate with a large number of people like clientele or co-workers.

A couple things to remember when communicating via email:

Make sure you respond to emails in a timely fashion.
The message should be clear.
Your emails should sound professional, using correct grammar.
Check email at least once a day to keep from falling behind.

Website: Make your website easy to understand and straight forward. The homepage should be a clear layout of what the site is about and how it works. This is something that may have to be updated as your company grows. As certain questions become more popularly asked, it may be a good idea to adjust your site accordingly. Maybe certain information is not clear enough for customer visiting the website. Take note of those questions so adjustments can be made later. For example, the format of the page should be changed around or certain questions should be addressed on the FAQ’s page.

Text Messaging Banned by Department of Transportation

nicoleives — Wed, 17 Feb 2010 19:57:15 +0000

26 percent of people admit to text messaging while driving. And that is only the percent of people who admit to it.

We all know the dangers of talking on the phone while driving. And recently texting has become a problem too. This is a dangerous act to perform while driving, and some people don’t fully realize the effect it can cause. The Department of Transportation has banned text messaging while driving for commercial trucks and bus drivers. This new rule took affect on January 27, 2010, and a severe fee has been set for those who violate this. Cell phones are used a lot for business related work such as communicating with truck drivers who are on the road and delivery companies.

Warn your drivers and employees of this new law. I know a lot of people use their phone for emailing and texting for work, but while you are driving it needs to be avoided.

I think this is a good choice by the Department of Transportation. Big Riggs should not be distracted by cell phones. Those large vehicles can cause major damage if a crash was to occur. This is for the safety of the drivers and everyone else on the road.

Creating a Task Sheet

nicoleives — Tue, 26 Jan 2010 17:11:51 +0000

One way to do this is create a spreadsheet in your Google account, and then share it with everyone involved. That way people can collaborate together and edit it.

Create a column for each person with their list of tasks. Then have a “status column” so each person can keep track of their progress.

Make it a shared document, allowing for your boss and co-workers to view as well. That way, when two people are both working on the same assignment, they have an easy way to collaborate with each other.

We have found, at HireAHelper, that this is the best way to keep things organized and the most efficient way to make sure tasks are getting done.

Making Regular Updates to your Website

nicoleives — Thu, 21 Jan 2010 21:52:06 +0000

The main idea is to make sure all the correct information is getting across, clearly and successfully. Content that was written when the website was originally made, may need to be updated as the company develops.

Things may have to be changes or be added as you update the website or change your offers. Rewriting policies to address problems that have arisen. This way when they happen again in the future, there is a policy written that you can refer to. Changes may include promotions that are outdated, addressing issues that customers may not be understanding, and finding out what converts better.

Every couple months or on some kind of regular basis, you should go through all your content and read everything. Make sure it is current information and everything is being addressed clearly. A good place to start is the FAQ’s or Terms and Conditions. Collaborate with the Customer Service Representatives to see what common questions they are getting from customers. Certain content may not be clearly stated enough on the website. For example, at HireAHelper, we recently addressed certain issues that were not explaining themselves clearly enough to customers on our website. The Customer Service Representatives got together with the web developer to make improvements.

This can be discussed in Company Meetings. This will allow the different department to collaborate on what is not working and figure out ways to solve problems that are continuing to arise. Assign tasks to people so it is clear who is doing what and that nothing is getting overlooked.