Southern Californian Fires Spread Within Distance of HireAHelper HQ, Updates

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Major news outlets are reporting that beginning Wednesday and continuing into Friday, tens of thousands of acres have burned in the Los Angeles and San Diego, California areas.

The burning is mostly in the form of six major wildfires and a series of smaller fires, all still currently raging with various levels of containment in the Santa ClaritaVentura and Oceanside areas, as well as a fire near Tijuana, Mexico.

Please note: If you are in a mandatory evacuation area, or near one, do not call HireAHelper for moving assistance. Instead, evacuate immediately in accordance with county and state warnings. HireAHelper will be offering discounts to those within all evacuation areas and who may need moving labor only after the fires are contained.

Red flag warnings are currently in effect for many areas in Southern California, including various, major highways.

Current Updates

ABC News reports as of Friday, over 141,000 acres have burned and over 212,000 residents are now evacuated from their homes.

Fires as of Friday, Dec. 8th. ABC News.

HireAHelper headquarters is located in Oceanside, though it is currently not in direct path of any current fires, including the nearby Lilac fire. However, HireAHelper is still issuing a statement, as traveling smoke from these fires remains an issue in the area, and various HireAHelper employees have now been evacuated from their homes.

Important Resources

For the most up to date information on the current San Diego wildfires, please check the Cal Fire Twitter feed, located at https://twitter.com/CALFIRESANDIEGO.

Additional information is available at the official California fire website.

The California wildfire app is also available to download here.

If you are a moving labor provider in our network and are affected by these fires, please call us 1-877-651-8852 and ask to speak to a supervisor.

UPDATE (12/11/17): 

Fires south-east of Ventura County are majority contained, with the Lilac Fire nearest our headquarters now 75% contained. Fires in Los Angeles and Riverside Counties are nearing 100% containment, but are presently still being fought.

However, the Thomas Fire in Ventura County has now spread into Santa Barbara County, and remains at only 10% containment, burning 230,000 acres, destroying 790 structures and damaging another 191, reports CNN.

CNN.com

We ask that if you are in an evacuation area that you continue to await your respective fire’s containment before considering moving labor services. Again, all evacuation area zip codes will be eligible for discounts at the appropriate time.

Top 10 Helpers Celebrate at HireAHelpers HQ

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10 years, 10 Helpers, 10 Call Service Representatives.

A trio of celebrations was recently held on HireAHelper’s “Top 10 Helper Day”, HireAHelper’s 10 year aniverssary event that doubled as a summit of some of the best people working in the moving industry today.

A Contest for Movers

Rigo’s Moving Company being interviewed at HireAHelper headquarters.

Rather than just ordering a cake for the big “1-0”, HireAHelper used their milestone moment to shed light on the people who make the company possible: hardworking movers, as well as the people booking their jobs every single day.

Here’s how they did it: they asked Call Service Representatives (CSRs) to vote for their favorite movers in the HireAHelper network. Additionally, HireAHelper asked the movers to submit the names of their favorite CSRs, as moving companies interact with their call center day in and day out. In many cases, movers interact with various CSRs for years on end. Voting on both ends was based on professionalism, efficiency, helpfulness and ability

More than a thousand moving companies across the country were eligible. (Not to mention a few dozen phone operators.)

The voting was fierce and the lists were long. But after the votes were tallied, the top five moving companies on the list were invited to take part in a special event at HireAHelper headquarters in sunny San Diego, CA, which took place this month.

Top 10 Helper Day

One by one, the contest winners emerged into HireAHelper headquarters, each bringing with them unique backgrounds spread out across the United States. They also brought anecdotes regarding how they found out they had been named a top 10 moving company in the country.

Says Crystal Rocci out of Lakeland, Florida’s Family Movers, “(We) got the email and he’s shaking and I’m like, ‘Why are you shaking?’ And he hands me the phone…and I’m reading it and saying, ‘Honey, we made fourth place!'”

Movers also shared stories from their long journeys establishing themselves as major players in the moving world.

Family Movers receives their certificate.

There’s a lot of bad reputation in the industry,” says Carmen Ball, from Aurora, Colorado’s LeDoux Moving Solutions. “If you build a reputation, you know, you gotta ride on your reputation. You screw that up, you don’t stick around.

“That’s my name on my shirt. I am representing everything, not just the company, I am representing the family as well.”

Continues Ball, “There’s many small businesses where we are that have been in business 20 years and they don’t do what we do. But I really believe (in) focusing on reputation and integrity.

Winners pose with their certificates.

The theme of the day? Going the extra mile.

“Rigo is very passionate about what he does,” says Susana Avelino of Rigo’s Movers out of Los Angeles, the contest winning moving company. 

Martha Martin, also of Rigo’s Movers, echoes that sentiment. “(Rigo) wants everything perfect. If something happens, resolve everything. If something gets damaged, try and fix it.” To get this level of recognition, they stress that customers have to always feel safe and secure in their hands.

“Our guys always calm down the customer and say, ‘Okay, you’re in good hands. Let me do my job and let me wrap everything. We will fit it on your truck.'”

Prizes Galore

The Top 10 Helper ceremony was held in front of a big screen and among boxes of gourmet donuts, during which the top 10 Helpers and CSRs received recognition. All present Helpers received their certificates and cash prizes. Afterwards, a catered lunch of tacos and drinks awaited everybody outside.

On getting to meet with the top 10 CSRs that they’ve worked with for years, Rocci of Family Movers exclaims, “I was like, ‘Yes!’ I finally get to put some faces to some names! I talk to these super energetic people on the phone, and I’m like, ‘I thought I was the only person like that.’ [laughter]”

Top 10 Helper Day wasn’t the only place celebrations were held, however. The top 10 CSRs were assigned a Helper from the rest of the top 10 list and given free airfare, lodging, cash prizes, and the opportunity to award the rest of the top Helpers their certificates in person.

Jess and Camille, winning CSRs, visiting Top 10 Helper “Moving Texas” in Austin.

Says Camille, Helper Relations Specialist and a winning CSR,

“There is definitely something different about meeting a Helper in person, something significant about putting a face to a name that brings life to their voice the next time I work with them over the phone.”

Again and again, winners stressed the importance of community as a key to success.

Now with 2017 in the books and ten successful years behind them, HireAHelper is positioned to continue their impressive take over of the moving labor marketplace. And with the Top 10 Helper contest being such a hit with everybody that participated, hundreds of professional moving companies (and the passionate employees that fuel them) remind us that all continued success will have to go through them.

Rachel Ledoux of Ledoux Movers reiterates, “You can slam out a bunch of jobs and…walk away thinking that everything’s great, then come to find out later that they never took the time to find out if that customer was actually happy.

“You know, moving is more than just a business; It’s relationships.”

For a list of the top 10 Helper winners and their prizes, click here.

2014 San Diego County Fires Safety Tips and Alerts

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Updated photo of San Marcos Fire from 3:07pm today (Thursday) from heresagem on Instagram:

Fire Map from 10news.com:

2014 San Diego Fire Map
With scorching temperatures, we are seeing fires in several areas across San Diego County. These fires have been unexpected as we are not yet in summer season. We live and work in Southern California (headquartered right here in Oceanside, CA). Our CEO, Mike Glanz’s wife and their kids were evacuated just yesterday from Legoland after it lost power due to the nearby fires. Governor Brown even declared a state of emergency in San Diego County. We’re seeing the smoke and want to help our neighbors be ready.

Here are some useful resources for you and your family:

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