There was a time when literally the only way to connect to a moving company was to call their landline, leave a message on their answering machine, and wait for a call back. And if your couch didn’t end up fitting in your new house, you just had to deal with it and check it off your inventory list with a literal pencil. This wasn’t even that long ago.
Fortunately, times have changed, and technology has improved the way we find a new home and move into it. Here are seven ways technology has forever changed the moving industry.
1. Tour your new home without having to actually be there
This used to be fantasy, but now it’s almost an expected feature. And it’s getting crazier.
Virtual reality (VR) technology has totally changed the home buying process. At the height of the COVID-19 pandemic, Zillow saw a 191% increase in sellers creating 3D home tours. With the help of technologies like 360 and 3D professional photography, people routinely see a home in its entirety before ever setting foot on the property.
360 photography
Matterport setup for home sellers
Virtual tour software platforms like Matterport allow photographers to photograph, tag, and measure properties they want to show off online. A link is generated and uploaded to the listing on the real estate company website, which can be sent to any interested party. This is awesome if you’re a buyer; you can take the time to do a virtual walk-through of the home you are thinking of buying without ever stepping foot inside.
Drone photography and videography
Drone photography and videos have impacted real estate almost as much as any other business. Not only are you able to clearly see a home and yard from any screen in the world, but you can also check out the neighbors’ lawns, roads and even alleys in the surrounding area. This gives a virtual buyer much more context into the neighborhood and surrounding areas when deciding whether or not to make an offer.
AR and VR technology
Augmented reality (AR) and VR use similar technology in very different ways. Where VR uses headsets to give the impression you are somewhere else, AR adds to what you can already see! It can work with the camera and apps on your phone to overlay information literally on top of what you see in front of you (like in Star Trek, though maybe not quite as cool yet).
https://www.youtube.com/watch?v=ZB3O0WSCP0k
For homebuyers, this means realtors can often facilitate highly realistic virtual walkthroughs of spaces for cross-country buyers. Homes can also be staged using AR to reduce actual staging costs and logistics. In addition, design apps sometimes use VR and AR technology to help you virtually “move in” and decorate your space so you have a plan before your actual move.
2. Scope out everything about a neighborhood from the comfort of home
In our current data-driven and highly social world, there are many ways to research the safety, functionality, and friendliness of an area so you know which neighborhoods are most ideal for your move.
Neighborhood accessibility
With basic apps like Google Maps, you can get real-time data on the roads, restaurants, and shops in your new neighborhood. You can use it to map traffic flow on routes you will need to travel most like to the school for drop off or work. Learn the best routes and the best time of day to travel them to reduce traffic-related headaches — hopefully.
“At the height of the COVID-19 pandemic, Zillow saw a 191% increase in sellers creating 3D home tours.”
Crime statistics
Learn about the safety of your new neighborhood with apps and websites like Citizen and City Protect. City Protect offers police reports, public record requests, and more. Some features of both apps are free. Family Watchdog is a free app that provides publicly available information about sex offenders in your area. (Be warned that there is a fee for detailed reports through the app.)
Neighborhood vibe apps
Believe it or not, there is more to a neighborhood than traffic routes and crime stats! Neighborhood Scout is a subscription-based app that focuses on real estate in a particular area and provides a profile using 600 characteristics.
AreaVibes is an app that has crime stats, but that also provides a big picture of your future neighborhood based on seven main factors: crime rate, amenities, cost of living, education, employment, housing, and user ratings. It then compares that against a national average to give you a composite picture of your potential new neighborhood. It even offers a custom search function that sets it apart from similar apps, which allows users to access the information most relevant to them.
3. The rise of public reviews for professional movers
Consumer reviews have become increasingly more social in recent years with the ubiquity of Facebook, Yelp and others.
Public reviews on HireAHelper.com
Local moving companies have been impacted by this change tremendously. Almost more than any other type of old-school business model, movers used to exist on the strength of personal recommendations; but now that info is available at scale, and with the client in the driver’s seat. One hour of research is enough to skim reviews of 10 or more service providers that could do your move, so you can choose the one that best suits your needs.
Sites like Yelp, Facebook, and HireAHelper shed light on the movers that make moving day actually manageable.
Note: Anyone can leave a review on Yelp or social media, but it’s worth noting that HireAHelper verifies all reviews, meaning that all public reviews are guaranteed to have actually, you know… really happened!
4. Accurate (and free!) moving quotes online, without needing a walk-through
Newer moving companies like HireAHelper and Simple Moving Laborhave streamlined the quote process that your grandparents used to use.
Your inner introvert will be happy to hear you can get free moving quotes entirely online these days. Virtual quoting allows you to enter the basic information of your move online and instantly get moving quotes for free (plus, you even get to read the reviews for each mover).
See prices for movers by the hour—instantly.
Read real customer reviews.
Easily book your help online.
We especially don’t miss the part where you cross your fingers for a quote that doesn’t break the bank after the company is already at your house… who has time to start over at that point?
If you have any doubts or concerns about your quote, HireAHelper can quickly ballpark your moving needs over the phone with just a couple of questions (not a whole freaking tour). On top of that, many movers offer live video chats over Facetime or ZOOM to ensure they have a clear picture of your needs so there are no expensive surprises at the end of your move. (This practice has become far more common since COVID.)
5. Design your new place from your phone
Homestyler
Many buyers spend hours planning where their furniture will go in their new home, as well as what new décor they’ll need to buy to fit into a different (and often bigger) space.
Smartphones have made this step substantially easier, especially for those moving cross-state or cross-country. There are apps like Planner 5D and Homestylerthat allow you to scan a room with your smartphone to save its dimensions and openings. Add in windows with the swipe of your finger, and you have a virtual mockup for your new life.
Not only does this allow movers to skip the tape measure pressure during their inspection, but it also can save precious time and back strain that used to come with arranging and rearranging. Even better, you can access room designs while you’re out and about furniture shopping!
6. Virtual checklists (and “checklist services”)
Virtual moving checklists like Porch’s Home Assistant allow you to ditch your moving to-do list and track all of your pending items in one shareable dashboard, from ordering home insurance to filing your change of address form.
Porch.com’s “Home Assistant” works like a personalized moving checklist service
Not only does this mean no more paper to-do lists that will inevitably get lost, but it also means there are fewer chances for crucial steps to slip through the cracks. (Nobody likes arriving at their new place just to realize that they forgot to get their internet set up.)
7. GPS trackers on moving trucks
GPS technology has been around for a long time, which is why it’s become easier than ever for movers and moving companies to buy inexpensive trackers to avoid losing track of valuables, entire boxes, and even the moving trucks themselves.
For individuals and families booking their own moving truck, a GPS can help ensure a thief can’t run off with your expensive rental and disappear. You can also use more localized Bluetooth technology like Tile to tag boxes that have valuables in them in case they get misplaced within range.
Not to mention, companies now provide more realistic updates for moving companies that are providing long-distance moving services. Can you believe people used to stand around and wait for weeks for their stuff to arrive? Yikes.
What To Do When Your Stuff Gets Lost or Damaged While Moving
After all the stress, money spent, and late nights packing, you’re finally at your new home and ready to unpack and settle in for the last leg of your move. Only, you discover your pricey, one-of-a-kind glass coffee table has been shattered. Or the box filled with family heirlooms is missing. Or while pulling in, the moving truck dings the fence and knocks over your mailbox.
These can be nightmare scenarios, depending on how precious the item is and how expensive it could be to replace. But there are some things you can do once you discover any damage — as well as some things you should try before you move.
If my stuff was broken during a move, what do I do?
Did you hire movers who you suspect damaged or outright broke something? Know that even if money can’t wholly replace the item you lost, there are usually steps you can take to get compensation, both before and immediately after anything gets damaged.
1. Document the damage
For broken or damaged items, the first step is to get plenty of photos.
Those pictures will be very helpful when you file a claim, either with the moving company or with insurance (if you have it). Right after you discover the damage is the best time to do this, but even if some time has passed, any documentation is better than none.
If you’re lucky enough to have any photos of your belongings before the move (which is highly recommended), include those too for a before-and-after. Photos are mandatory for showing exactly what type of damage occurred and the potential cost to repair or replace the item.
My stuff is missing!
But what if after taking stock of everything in your new home, you realize the lamp that’s at the perfect angle for a reading light isn’t there? You’re absolutely sure you packed it, but it’s simply gone.
Obviously, you can’t take photos of something missing. Ideally, if you have one, you should go through your entire moving inventory thoroughly when your movers are finished and still there. Rushing through the process and confirming that everything made it to your destination when that’s not the case will make it much harder to locate a missing item or file a claim.
“…it’s much tougher to deal with moving problems after the fact. Which is why it’s so important to work with a company that’s been pre-vetted.”
If it turns out something truly is missing, your only true recourse is to ask the moving company to track it down. It could have been left behind or delivered to the wrong address. (Ask your old property manager/check your old place too, of course.) Alerting the moving company ASAP is key, since the more time that passes, the higher the chance of it getting lost for good.
(If this isn’t an accident and you think there’s been a crime, read about what to do.)
2. File a claim
Once you’ve taken stock of what’s damaged or missing, it’s time to inform the moving company of what happened.
Below is the contact information for a number of national moving companies and where you should file a claim for your lost or broken items.
How To File a Claim With National Moving Companies:
Allied Van Lines: Fill out their online claim form. You can also e-mail claimstrace@alliedvan.com or call (800) 470-2851 to discuss a missing item or coverage prior to filing a claim
Arpin Van Lines: If you need information or help filing a claim, call (855) 405-9293 and dial option 3 to speak to a claims representative or email claims@wvlcorp.com. You can also file a claim online
Atlas: You can file a claim directly through the Atlas® Customer Portal. If you need help, call (800) 638-9797 (ext. 2846# or 2850#)
Mayflower: Most claims can be submitted online. However, if your move took place within the state of Texas, call (800) 325-9970 to get the appropriate form
Moving Help (U-Haul): You can contact them or fill out an Issue Resolution request online. You’re also able to file a claim directly under the subcategory “Safeload”
North American Van Lines: File a claim online, or call (800) 348-3746 or email claims@navl.com for help. Note that intra-Texas moves use a separate claims form and it must be filed within 90 days of delivery
U-Pack: Email moving@upack.com with your name and reference number, and they’ll send you a claim form to complete and submit
United Van Lines: Most claims can be filed online. For intra-Texas moves, call (800) 325-9970 for assistance
Unfortunately, there is no formal process for damages caused by a local moving company that you hire directly. That said, many local moving companies will offer to help or partially pay for damages, but it’s entirely up to them to work with their customers on a case-by-case basis.
However, if you hire a local moving company through an online mover marketplace like HireAHelper, you will be covered in all instances of damages. HireAHelper automatically steps in to mediate and get your money back.
HireAHelper: You can call (800) 995-5003, or email customer-support@hireahelper.com. They are available seven days a week, so you should always be able to get ahold of somebody to help.
3. File a third-party complaint (maybe)
If you submitted a claim but the moving company is not responding, or you feel that they’re not taking enough responsibility, you should file a complaint with a third-party organization.
The first organization to contact is the Federal Motor Carrier Safety Administration (FMCSA). This is a division of the U.S. Department of Transportation (DOT). You can file a complaint online for issues such as lost or damaged items, issues with the company’s license or insurance, overcharges and more.
Once you file a complaint, the movers have 30 days to acknowledge it, plus another 120 days to dispute or resolve it. (Not ideal, but it’s something.)
See prices for movers by the hour – instantly.
Read real customer reviews.
Easily book your help online.
You can also file a complaint with the Better Business Bureau. After filing your complaint, the BBB processes it within two business days. The business then has 14 days to respond from the date you filed. Complaints are usually closed within 30 days. However, if the business fails to respond, it can negatively impact its BBB rating.
If you think something was actually stolen or intentionally damaged, you should contact your local police department and file a report.
4. You can also seek arbitration from the government
Another option you have if a claim isn’t being handled properly is arbitration. It’s a form of dispute resolution that allows everyone to avoid going to court. Interstate movers are required to participate in an arbitration program, such as the one offered by the FMCSA. (Click here to get started.)
What about moving insurance?
If you’re worried about any possessions being damaged, but you haven’t even hired movers yet, insurance is a possibility. Unfortunately, for reasons all too familiar, you probably won’t be able to rely on your homeowner’s or renter’s insurance for items lost or damaged while moving. But you’re not necessarily out of luck.
Hired movers are generally responsible for the items they’re transporting. However, if you move across state lines, all moving companies are federally required (that means in every single state) to offer two insurance options:
Full value protection: This means the moving company is responsible for covering the total replacement value of any possessions that are lost or damaged. They can opt to repair or replace the damaged item, or give you cash. This is the most comprehensive coverage, which means it’s also the most expensive.
Released value protection: It’s free… but you get what you pay for. It provides up to $0.60 per pound of an item that’s lost or damaged. So if your 40 lb. flat-screen TV worth $1,000 gets cracked, the most you would be compensated is about $24.
Third-party liability insurance: Some movers may offer this separately. It costs extra but will cover any damages beyond the released value coverage, up to the policy’s limits.
Hiring movers directly means you’re responsible for most of this research and decision-making. But companies such as HireAHelper that curate and help you find the best movers also help you with all the moving insurance stuff.
See prices for movers by the hour—instantly.
Read real customer reviews.
Easily book your help online.
On top of full value protection, HireAHelper automatically offers a $1,000 Safety Guarantee with every order for free, with plenty of other options to upgrade. After curating thousands and thousands of moves, HireAHelper knows everything about what can go wrong and how to fix it. It’s much easier to work with a company that knows the ins and outs of claims and insurance and has a vested interest in your satisfaction, rather than muddling through things on your own.
Again, if you have no insurance, you should still be able to receive some kind of compensation, as long as you’re working with a licensed and reputable moving company. (It’s important to check before hiring anyone!)
What happens after filing a claim with the insurance company?
In many cases, you have up to nine months to file a claim with the company. But again, the faster you file, the sooner you’ll resolve the issue.
After you file the claim (usually this is done online but possibly over the phone):
The company will respond to acknowledge they received it (generally within 30 days)
They will investigate the situation and eventually either offer compensation or deny the claim
Keep in mind there are some situations when the insurance company isn’t responsible for covering your damages. For example, if you choose to pack your own items yourself and something breaks, that’s typically on you, not the movers. The same is true if you pack anything that’s perishable, hazardous, or highly valuable without notifying the movers. Damage from natural disasters is also usually not covered.
Hiring Reputable Movers Is Important
You might assume that if you hire a professional moving company, they have all the necessary processes in place to handle damages. But the truth is a lot of local moving companies don’t actually have insurance or customer service in a traditional sense. And scarily enough, in some cases, you could be dealing with a moving scam. (Click here to learn more if you think you’re being scammed.)
Of course, it’s much tougher to deal with moving problems after the fact. This is why it’s so important to work with a company that’s been pre-vetted. And that’s exactly why HireAHelper exists — we built a national database of reputable movers who not only pass our strict requirements to be listed, but also get publically rated by verfied customers to hold them accountable.
We’ve all seen it: that $19.95 per day deal that’s advertised on the side of seemingly every U-Haul truck and van across the country. And that price looks mighty nice.
But just like renting a truck is only one small part of your move, that $19.95 U-Haul rate is likely to end up being just a fraction of your final bill. We know, because we went out to rent a U-Haul with one question in mind: how much does a U-Haul really cost?
After trying to rent a truck on their website, we found out the $19.95 price point refers to local moves only, not a “one-way” move, where you drop off at a different location – aka a long-distance move. (More on those prices later.)
The famous $19.95 price point is also exclusive to any one of their three smallest options:
8’U-Haul pickup truck
9’U-Haul cargo van
10’ U-Haul Rental truck (what we rented)
UHaul.com
“To get your actual U-Haul cost, you need to add up all of their other fees that come with renting a U-Haul.”
And most importantly, the $19.95 only accounts for U-Haul’s “rental truck fee”. (And while this price is consistent for local moves, mileage rate and taxes can vary based on location.)
Here are the U-Haul fees that make up one (1) U-Haul bill
Rental truck fee ($19.95/day — subject to availability)
Mileage fee: rate varies by regional location/distance driven (Doesn’t apply to trailers)
How much did it cost for us to rent a U-Haul for a day?
Our final cost was $52.40 for the most bare-bones rental imaginable.
Below we break down how U-Haul gets their prices, what else we could have bought instead, as well as what we had to do to get our quotes.
How much do the bigger U-Haul trucks cost?
UHaul.com
It’s not possible to pinpoint the exact cost of a specific truck size because mileage and tax rates vary, but local U-Haul truck costs are consistent everywhere. There aresites that ballpark individual truck size costs, but if you want an estimate based on user-reported, real-time prices for U-Haul moves, click on the graph below.
Yes, you can (usually) extend your rental at the same daily rate if you need it longer than 24 hours (for a local move). All we had to do was call before the truck was due back and ask the store for an extension.
There’s also no limit to the number of days we could extend our rental. The only exception would be if our truck was reserved for the days we wanted. That’s why it’s best to extend your rental when you make your original reservation. Otherwise, you have to return your truck and get a new rental truck that isn’t reserved for the additional days you want.
If you wanted to extend your rental to multiple days and there were no rental trucks available, U-Haul would likely sell you on one of their moving containers as an alternative, if those are available in your area.
“Paying for a U-Haul in cash? We were told cash customers need to put down a $100 deposit or the estimated rental charges, whichever is more. (Yes, seriously.) This would eventually be reimbursed – minus our total cost – upon return of the vehicle.”
For long-distance moves, depending on the distance, U-Haul assigns a minimum number of days with your truck. This might just be a single day for a shorter distance like 150 miles or less. We asked and yes, you can add days to your long-distance rental — but only with advance coordination with your local U-Haul store, and only as long as your truck is still available.
Beware: U-Haul tacks on an ADDITIONAL $40 fee to every day you keep your truck after five days.
Here are the daily U-Haul rates for adding days to a U-Haul long-distance truck rental:
U-Haul trucks – $40 per day
U-Haul trailers – $20 per day
U-Haul towing devices – $20 per day
By the way, there are no discounts for returning the moving truck earlier than the minimum assigned number of days, but you still can return it earlier. Virtually the only advantages would be that it would reduce the likelihood of anything happening to the truck while in your care, and to get it off your to-do list.
Trailers and Hitches 101: How exactly does renting a U-Haul cargo trailer work?
We didn’t rent a cargo trailer with our truck, but we got all the info straight from U-Haul.
There are three types of trailers U-Haul offers:
Cargo
Utility
Car carrier (Available only at some locations)
For smaller loads or something super fragile (or heck, even quarantined), U-Haul offers trailers that hitch to cars and trucks, pending location availability. U-Haul likes to say they’re perfect for moving a dorm room.
Like their trucks, U-Haul advertises these as being as cheap as $14.95 (not including tax), and just like the trucks, that quote is only for the smallest versions of them AND only if you’re moving locally. There’s no limit to the number of days you can keep them, as long as availability permits. You generally get five days to use a U-Haul trailer for long-distance moves. Your quote will be based on your start and end locations.
Here’s $25 Off Movers
All trailers are subject to regular U-Haul fees (minus gas and mileage) and – most importantly – come with an installation fee if you don’t have the proper hitch.
How much does it cost to get a U-Haul hitch installed on my vehicle?
All types of U-Haul trailers require a proper hitch and lighting to hook to your vehicle.
You can use your own hitch if it’s compatible – a Class 2 or Class 3 with a 2-inch hitch ball (a Class 1 is kinda like a bike rack hitch, in case you’re curious). If you don’t have a proper hitch, you must have one installed. You can either get that done on your own, or make an appointment to have U-Haul install a hitch for a fee roughly around $100 or greater.
But note that U-Haul won’t install third-party hitches. Of course, trailer hitches and installation is an additional fee to your U-Haul rental bill.
For the heck of it, we asked U-Haul how much it would cost to get one of our cars modded for towing a trailer, and for pieces and installation. Wewere quoted $509.07 online to mod my incredible 2014 Kia Soul.
Hitch: $149.95
Hitch lifetime warranty: $5
Ball mount $24.95
Hitch ball $12.95
Pine & clip: $2.95
Wiring: $89.95
2-year wiring service plan: $10
Installation fee: $180
Taxes: $33.32
Total after taxes: $509.07
The U-Haul rep I spoke with about hitches told me that the cost of installation depends on the complexity of the installation. Installation tends to be cheaper on older cars because the electrical wiring is simpler than with more expensive, newer cars.
(Fun fact: we were actually quoted a better price over the phone – $458.80 – so you may want to give U-Haul a call, as well as run an online quote for the hitch.)
Either way, this isn’t exactly a steal, given that doesn’t even include the rental. But at least you’ll be good to go for the future. You will be buying all the pieces you need, but expect to get up-charged versus if you found the pieces elsewhere.
Let it be known that technically, you can actually rent a trailer for your U-Haul truck rental (which already has a hitch and lighting hook up on it) if for whatever reason you needed a little additional space.
What’s the difference between the three different U-Haul trailers?
There are actually three different kinds of trailers you can typically rent. (Note: there might be more at an official U-Haul dealership.)
U-Haul cargo trailers officially come in three different sizes and come with a built-in, lockable latch, so they’re secure.
UHaul.com
None of them generally come built with the U-Haul “EZ Ramp,” so prepare for that.
How much does a U-Haul Cargo Trailer cost?
For local moves, U-Haul trailer rentals generally cost as little as $14.95 before fees, and as much as $29.95 for the biggest size, after fees.
Without any hitch installation and for single-day use, the smallest cargo trailer (4’x8′) with no ramp was quoted to us at exactly $14.95, before taxes or miscellaneous fees. For their biggest cargo trailer (6’x12′), it was $29.95 under the same stipulations.
For a long-distance move, that quote goes out the window. Our quote from Florida to Texas for the smallest trailer (4′x8′), minus the taxes and miscellaneous fees and for up to seven days, was $114.00 plus tax. And the largest cargo trailer (6′x12′) was $257.00 plus tax! This is exactly how your U-Haul price can skyrocket fast.
Don’t forget the hitch installation charges if you need it, which adds another couple hundred, at minimum, depending on the year/make/model of your car.
U-Haul Utility Trailers
UHaul.com
Utility trailers are needed when you have to transport something tall or oddly shaped. So when you move your arcade cabinet (okay, probably a refrigerator), you can strap it to this and haul it behind your vehicle.
UHaul.com
Bring your own ramp, though, because only the 5′ x 9′ and 6′ x 12′ utility trailers come with U-Haul’s fold-out “EZ ramps”. (Careful, they rent a 6′ x 12′ trailer without a ramp, too.)
How much does a U-Haul Utility Trailer cost?
You may see this sticker inside your U-Haul
For local moves, prices generally begin at $14.95 and go up to $34.95 for the biggest size. The daily local rates don’t vary.
We were only able to get a quote for a long-distance move for a 5′ x 9′ Utility Trailer because it turns out the 4′ x7′, 5′ x 8′, and 6′ x12′ Utility Trailers are only available for local and roundtrip moves. Our quote was $153 plus the rental fee and taxes for five (5) days from Clearwater, FL to Arlington, TX. (Keep in mind this doesn’t include optional damage coverage or if you need to have a hitch installed.)
You can expect both larger and smaller utility trailers to scale roughly the same in cost as U-Haul Cargo Trailers.
Finally, if you need to tow a vehicle and aren’t looking to ship your car, check U-Haul’s car towing site, and maybe also call ahead to see if the U-Haul near you has any car and motorcycle trailers available.
UHaul.com
This type of move can definitely save you some cash compared to normal car shipping, but keep in mind that do-it-yourself car transport is not for moving rookies and requires a lot of time and some skill.
How much does a U-Haul Vehicle Trailer cost?
For our local move, U-Haul trailer rental rates for a tow dolly for a front-wheel drive vehicle started at $44.95/day and an auto transport trailer started at $54.95/day.
To get an idea for a hypothetical long-distance move, we came prepared with two faraway ZIP Codes. Before fees, our quote from Florida to Texas was quoted as $80 for a tow dolly and $222 for an auto transport trailer for 5 days. We thought this was pretty cheap, as long as you’re up for driving it yourself.
“…(W)e had to reproduce the same or another form of payment in person, regardless of what we used online to reserve it. Makes sense, but it might be a stumbling block for some people.”
Keep in mind that hitch installation, taxes and other fees are not included in this quote, which as you can see, can add hundreds more to this cost.
Oh, by the way, the rep told us U-Haul won’t let you rent any trailer of any kind if your vehicle doesn’t have a hardtop, SUV and Jeep included. They also strongly recommend you not exceed 55mph with any of this stuff attached to your vehicle.
How much do U-Haul U-Box containers cost?
UHaul.com
We also didn’t actually rent a storage container but were told they are available for long-distance moves. Here was our quote, though:
My U-Box Container Quote for Clearwater, FL to Arlington, TX
U-Box Container that fits about 1.5 rooms (+1-month use): $99.95 2-dozen furniture pads: FREE Gentle ride shipping (guaranteed delivery 13 days after pickup): $1,242 One-way transit fuel cost: FREE Truck delivery: $115 Subtotal (before taxes): $1,456.95
For a complete breakdown on all U-Box moving container costs before you make your U-Haul U-Box reservation, check out the Moving101 U-Box page.
How U-Haul Mileage and Gas Fees Work
How much does U-Haul charge for mileage?
In general, the price per mile is region-specific. Mileage rates are also higher for local moves.
For a rental truck:
Our quote was $1.09/mile for Los Angeles on a Wednesday. On a Saturday, the quote we got was $1.39/mile.
In the Midwest, it’s more common to find price points of $0.79 (for a truck) or $0.69 (for a van or pick-up) per mile on a weekday. On a Saturday, we found these rates were $1.49/mile and $0.99/mile, respectively.
Meanwhile, the mileage rate for either U-Haul rental pick-up trucks or U-Haul vans are typically $0.69–$0.79/mile on a weekday and $0.79–$0.99/mile on a Saturday.
We drove the U-Haul all of eight miles from and back to the U-Haul store to take pictures. For this, we were charged $0.99/mile, for a total of $7.92.
Imagine, now, how much your mileage fee will stack if you drive your rental 20, 50, maybe even 100 or more miles to and from the rental location? That’s why some call it “consumer-unfriendly“. Let’s hope there are U-Haul coupons out there somewhere.
“If returned with less than 1/4 tank, I agree to pay a $30.00 service fee.”
-U-Haul customer agreement receipt
What are the mileage rates for a long-distance/one-way U-Haul rental?
If you’re moving long-distance, a certain number of miles is accounted for and rolled into your final rate. There are technically no mileage limits, but if you drive more than this number, you’ll be charged $0.40/mile, which seems to be consistent for long-distance rentals regardless of location.
Remember, a one-way/long-distance to U-Haul simply means dropping it off at a different location than the one you rented it from. Technically, this could mean as near as a town over. Keep this in mind when typing in “U-Haul near me” into Google… just return it to where you got it.
Also, mileage is cheaper for long-distance moves, but other fees are way, way more expensive, so make sure you stick to local (in-town) rates, if possible.
Do U-Hauls have unlimited miles?
With U-Haul, there’s no limit to the number of miles you are allowed to drive.
But remember, for local, in-town rentals, miles are never included in the rate – you’re charged per mile. For long-distance moves, you’ll be charged $0.40/mile for anything beyond the expected mileage that U-Haul declares is necessary for your move.
If you do need to put on some extra miles, you’re better off looking at Penske or Budget. This area is where the $19.95 price promise really falls apart, unless you’re moving something across the street from your U-Haul store.
How do U-Haul gas fees work?
Simply put, you will pay for any gas you use. You gotta bring it back with at least as much gas as it started with.
The U-Haul clerk marked down the exact mileage and gave us their daily rate for gasoline. We had the choice of filling up what we used ourselves out in the wild, or paying U-Haul $6.25 a gallon (!) to do it for us after we returned it as a “convenience fee.”
And heed this warning straight from our receipt: “If returned with less than 1/4 tank, I agree to pay a $30.00 service fee.”
U-Haul mileage gauge
We spoke with a U-Haul rep who told us there’s no universal rule at U-Haul for this convenience fee, so this may be location-specific. (Oh, and in case you were wondering, U-Haul usually won’t reimburse you if you return the truck with more gas than you had to start with, so easy does it at the gas pump.)
A 10′ U-Haul truck should get in the neighborhood of about 7–10 mpg, although this can vary depending on what size truck you rent. The 15′ trucks and bigger are equipped with a fuel economy meter on the dashboard that shows you whether or not you’re getting the “Best MPG” in real-time. Our 10-footer had one too.
Protip:Normally, U-Haul is supposed to give you a truck with a full tank, but the tank can have less than this, and you’re only required to replace the gas you use. (We were given a truck with 5/16 of a tank of gas.) Make sure your truck’s tank is full when you take it off the lot. And by full, we mean full! (The fuel tank capacity for the 10′ truck is 33 gallons according to the equipment contract.)
When you pick up your truck, your U-Haul rep might think “full” means the needle on the gas gauge is more or less at full. But when you drop it off, that same rep will likely insist it isn’t full if there isn’t gas splashing out from under the gas cap.
U-Haul Insurance and Movers 101
What are my U-Haul insurance options?
U-Haul has two (2) main kinds of insurance. They’re called SafeMove and SafeMove Plus. Just like everything else, the added cost varies depending on whether you’re move is local or long-distance.
Keep in mind that absolutely no U-Haul insurance covers damages due to “…improper packing, normal shifting of cargo in transit or theft of cargo“. When in doubt, U-Haul will probably win out.
Here are the differences between their two insurances.
SafeMove
SafeMove is basically coverage for if someone hits your truck. It gives you:
Damage waiver: Covers most accident damage to the rental equipment (doesn’t include collision with an overhead object)
Cargo protection: For loss or damage to the stuff in the vehicle (cargo)
Medical/life protection: Life coverage for the people in the cab of a U-Haul rental truck
You’ll have to look to your own insurance if you hit someone else, or get Safemove Plus, which covers you against damage done to another vehicle. And your stuff inside is only covered if you get hit, there’s a fire, a windstorm, or if your truck literally overturns.
“There are no formal military, senior, or student discounts at U-Haul. However, it’s up to the discretion of the U-Haul store you’re renting at if they offer it for asking.”
SafeMove Plus
SafeMove Plus is basically the coverage for if you were to cause an accident:
Coverage for accidental damage of any kind
Limited coverage for the stuff in the vehicle (cargo coverage)
Life coverage for the people in the vehicle
Supplemental liability coverage
It covers overhead damage, like the kind you see on YouTube where people slam their trucks into low clearances, as well as tire protection. (You know, the two most likely things to go wrong if anything were to go wrong.) And as a “safeguard” to your personal insurance, if you were to cause an accident or mess up their equipment somehow, this covers up the first million dollars (literally) of losses.
For our tiny little “move,” we were scared by U-Haul customer service into picking up U-Haul’s regular SafeMove coverage for $14. SafeMove Plus would have cost us $28.
Do I have to buy insurance with my U-Haul?
No, you don’t have to buy insurance of any kind to rent a U-Haul.
Here’s the thing though. While you’re statistically in the clear, U-Haul’s policies are perfectly crafted to screw you if absolutely anything were to go wrong.
Your personal auto insurance policy most likely does not cover damages to rental trucks
Your credit card likely does not cover any damages to rental trucks
You are responsible for damages even if it’s not your fault, including things like vandalism
Some stores told us you have to pay U-Haul the exact moment you return the vehicle for any and all damages, while others told us it goes through insurance — so, uh, probably ask
Keep in mind that U-Haul only offers SafeMove for their rental trucks. Pickup trucks and vans have their own type of insurance they call Collision Damage Waiver (CDW).
“The difference between a move that takes you all day, breaks your back and your friendships, and keeps your stuff out of the hands of amateurs could be as little as $200 … Movers may be the most value you can get from any single add-on.”
U-Haul also offers SafeTrip for $5 extra per day, which means if you need roadside assistance they’ll send someone out to help. Kind of sad that you have to pay extra for this, but the option is there.
Bonus Insurance: SafeTow
SafeTow is U-Haul’s coverage for trailers, tow dollies, and auto transports. It’s available at different coverage levels from $8 per day up to $16 per day. Here’s what it covers:
Damage to the rental trailer or towing device
Damage to your cargo or vehicle while being transported with a U-Haul rental trailer, auto transport or tow dolly
Medical and life protection for you in case of an accident (passengers are covered only if they’re riding in the passenger area)
Damages and cleaning fees
Also, if you leave some kind of a noticeable mess, they will charge you up to $25. Maybe don’t eat while you drive … or transport hay.
U-Haul Equipment
We didn’t rent any equipment or buy any boxes or supplies, but we definitely had the option!
U-Haul stores give you a wide range of boxes and equipment to choose from online, and in person.
Sure, it’s possible to move without renting (or buying) any special equipment. But even if you hire a crew of movers to come in with all their hand trucks and dollies to load (and unload) your truck, you’ll at minimum still need your own blankets to protect your belongings.
Here’s how much the stuff cost for us.
Average* U-Haul equipment purchase prices:
Padlock: $4.95 to $16.96 (Best value is a 4-pack for $10) unless you want to get really fancy with a $49.95 braided steel cable lock
Stretch wrap: $9.49
Boxes: $1.09 to $16.95 per box (Wide varieties available)
Tie Down Rope: $3.95
Straps: $9.95 to $15.95
Roll of packing tape: $3.95
Furniture dolly: $19.95
Hand dolly: $75.75 online (but a different model was on sale in the store for $49.95)
Furniture pads: $7.95 each
Keep in mind that you can rent some equipment versus buying it. U-Haul has furniture pads for $5 per half dozen, as well as furniture dollies ($7 for local and $12 for one-way/long-distance moves) and appliance dollies ($10 for local and $15 for one-way/long-distance moves).
*These prices came from U-Haul’s website and may vary by location. You may want to check your local store first before buying online in case their prices are cheaper.
How much does moving labor cost?
When you go to a U-Haul shop, it’s likely they’ll try and sell you on movers. Even the inside of their trucks have advertisements for moving labor all over them.
How much are U-Haul movers? Movers prices will vary dramatically, depending on the number of hours booked, how many movers you book, whether they are doing a load, unload, or both, and how soon you need them. U-Haul’s rate is for two helpers, and there’s a two-hour minimum per location (your starting point and end point). But if both locations are near each other, you may be able to combine the loading and unloading at both locations into one two-hour block.
Moving equipment can sometimes add up to cost almost as much as local movers!
The way U-Haul’s movers work is that they have a network of local move helpers that sign up to receive job requests via their marketplace. But unlike HireAHelper’s $1,000 guarantee if anything goes wrong or gets broken during a mover, with U-Haul you’re mostly taking your chances. They’ll connect you with movers, but it’s beetween you and them after that.
We found this part of their terms a little unsettling:
“Furthermore, the Moving Help request and its acceptance and if applicable, any resulting provision of Services, are solely between You and the Moving Helper. Therefore, when and where there are any claims, demands, liabilities, damages or losses incurred as a result of the same, You, your heirs, successors and assigns, do hereby waive and release Us (Our officers, directors, agents, parent, subsidiaries, affiliated companies and employees) from any such claims, demands, liabilities, damages or losses.
You acknowledge and agree that both You and the Moving Helper each have the right to pursue a claim against one another in a Court of competent jurisdiction or in another similar forum of dispute resolution.”
This, compared to cheap movers through HireAHelper, which provides some insurance for free (and $1,000 service guarantee if anything goes wrong), plus additional insurance starting at $12.
And in case you were wondering, for us to add movers to our made-up, on-the-spot move, U-Haul quoted us $312.
Are movers actually worth it?
The difference between a move that takes you all day, breaks your back and your friendships, and keeps your stuff out of the hands of amateurs could be as little as $200, depending on how much stuff you have. Movers may be the most value you can get from any single add-on.
Other Factors That Affect Your U-Haul Cost
What actually happens at the U-Haul store after you reserve online or over the phone
Here is the reservation text you get after you reserve a vehicle
We went online and used a credit card to book a 10′ rental truck, and we thought the booking was all paid up. But it wasn’t — our card was just used to make the reservation.
While our vehicle was reserved online (thank goodness), we had to reproduce the same or another form of payment in person (cash was acceptable as well), regardless of what we used online to reserve it. Makes sense, but might be a stumbling block for some people.
After that, U-Haul put a hold on our bank account upfront for all the estimated costs (rental fee, environmental fee, tax, and mileage). They asked us how many miles they thought we’d drive for our local move and added that to the total cost for the hold. If you end up driving less, they’ll charge you less in the end. If you end up driving more, they’ll charge more. Plus they’ll add any applicable miscellaneous fees.
When we returned with the vehicle, they checked out the truck before charging us to verify gas level and mileage (and probably to check for damages). We were given a paper receipt with the total costs. Because we used a debit card already on file, no further action was needed.
Paying for a U-Haul in cash?
We were told cash customers need to put down a $100 deposit or the estimated rental charges, whichever is more. (Yes, seriously.) This would eventually be reimbursed – minus our total cost – upon return of the vehicle.
Here’s how the cash payment breakdown works, straight from their website:
“If you’re paying with cash, the following is due when you pick up your equipment:*
Local/in-town truck: $100 or estimated rental charges (whichever is greater)
One-way truck: $100 plus rental rate
*Cargo vans and pickup trucks must be reserved with a credit card. Deposits cannot be made in cash.
The total estimated charges for your rental are due when you pick up your equipment regardless of your method of payment. Payment can be made by credit card, debit card or cash.
Cash is accepted for pickup and van rentals. However, a valid credit or debit card with a major credit card logo will also need to be presented in the name of the renter.”
Haggling and U-Haul coupons
There are no formal military, senior, or student discounts at U-Haul. However, it’s up to the discretion of the U-Haul store you’re renting at if they offer it for asking. The rep let it leak that anywhere between 10-15% discount is what they’re allowed to apply to an order if they decide.
How old do you have to be to rent a U-Haul?
Wanting to test the age limits, we sent one of our 20-year-old team members to officially do the honors of picking up the vehicle. No matter, as U-Haul says you need only be 18 years old with a valid driver’s license, and just 16 years old to rent a trailer attachment.
The Cheapest We Were Able to Get Our U-Haul
Our final cost for our U-Haul was $52.40.
Rental Fee: $19.95
Mileage Charge: $7.92
SafeMove Insurance: $14.00
Environmental Fee: $1
1.6 Gallons of Gas from U-Haul: $7.51
Tax on Rental: $2.02
Total: $52.40
We got a 10′ truck, U-Haul’s smallest with no ramp, and drove it a “colossal” eight miles. We bought the cheapest insurance, absolutely zero equipment and zero labor, and got hit with no other fees (since we didn’t actually put anything in the truck).
Our bill was still almost three times the advertised price.
Of course, $52.40 isn’t a bad deal, depending on what you need it for. The problem is that if you needed only a quick lift to pick something up, $50+ can render a lot of good deals useless.
The $19.95 truck has raised wheel wells inside the vehicle, which takes up some serious space in your rental truck.
On the other hand, if you were seriously moving, odds are great you’d drive many more miles, and your mileage would probably be way higher, given you probably aren’t hauling air. And if it’s during the busy moving season, the rental rate will likely be greater than $19.95.
An extremely conservative estimate for a very small, local move is probably closer to around $125 for the rental. You’ll realistically need one of the larger trucks for a real move.
And that is strictly local. For long-distance moves, even a small load will be much closer to $1,000 or more. And that is assuming you don’t need a hitch installed.
The Bottom Line
Nobody pays $19.95 plus tax. How much you finally shell out will depend on your circumstances, your preferences and your requirements. Keep the above in mind as you plan out your move. You’ll probably save at least enough for some extra coffee on the drive to your new home!
We often write about how to move things like houseplants, your pantry, and even your dog. But what happens when you’re moving not just things, but also your livelihood?
This is often the scenario for photographers who are moving. This places a huge burden on their moves to be speedy, but also needing it to be extra safe. Not a great combo.
To help iron out this problem, we spoke with Seattle-area professional photographer Brianna Bray to walk you through the most important things about moving your photo studio.
Why is moving photography equipment a big deal?
A $11.5 billion industry, photography is an essential profession in small and big cities alike. Capturing important and intimate moments of life knows no borders.
Given that photography is needed everywhere, this means photographers are often on the move. And when they relocate, the average professional photographer is likely moving at least $10,000 worth of photo equipment to a new area — not something you want to leave up to a random stranger to pack. (Yes, professional studio movers ARE a thing, you sometimes just have to ask.)
How Professional Photographers Prepare To Move Photography Equipment
Brianna Bray
Whether you’re planning to move your photo studio somewhere permanent or temporary, the pros advise creating a detailed moving plan any time your equipment is transported anywhere, no matter how you do it.
Give your photo equipment its own packing day
When you decide to move, give yourself plenty of time to pack your equipment carefully. “It’s always better to be safe than sorry. Take your time packing your equipment and triple-check your gear,” says Brianna Bray. Thus, she recommends relegating your photo packing to its own day.
Write down important measurements
If you have any large photo equipment in your studio (or just a lot of it), it’s a good idea to write down the height and width measurements of your largest equipment AND the dimensions of your new location. If you can’t physically measure the new area, ask your realtor to help you get the dimensions of whatever space is intended to become your new photo studio. If this isn’t possible, research storage units in the area so you have a backup plan in case something doesn’t fit.
Here’s a helpful guide for determining how much space you need for a photography studio.
(Additionally, estimating the size of your current setup will help you determine what size moving truck you may need if you intend to rent a truck or hire professional movers for the job.)
Inventory and photograph your equipment
Regardless of whether you’re an amateur or professional photographer, you likely have equipment. It’s a great habit to create an inventory list for every single item you own.
Your photo equipment inventory list should include:
Make a separate column to record the condition of all of your items. (You get bonus points for taking photos and digitizing receipts, in case you need to pursue reimbursement.)
You can use a pre-written equipment list like this one to help jog your memory.
Example equipment list – slrlounge.com
Get camera moving insurance (or don’t)
If you haven’t already consulted your insurance provider about a policy to cover your photography gear, doing so before you move is exactly the time to do it.
Cameras are typically covered by most home or renter’s insurance policies, but they usually only cover things like theft, vandalism, and fire. But for more likely problems like loss and damage (especially in between homes), generic policies probably won’t cut it. Call your insurer to explain your specific situation and ask them what you’d need. Consider specific electronics insurance if you feel your collection is important enough.
As a bonus, because you just made an inventory (you did, right?), you can easily share it with your insurer! Include how much you paid for each piece of equipment. Update your inventory as you get rid of gear or add new pieces over time.
Is insurance really necessary?
Even if you only have a single lens, no one is so amateur they deserve to lose hundreds of dollars due to a broken camera.
Still, insurance isn’t always the best option. Consider a cost-benefit analysis: how much extra would it cost to hand-carry your equipment instead of insuring it for a move inside a moving truck? If you haven’t invested much in your studio, it may not make sense to spend extra. However, far fewer photographers insure their equipment than likely should (especially if you’re moving long distances!).
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Camera Cases
When it comes to transporting your camera and lenses, it may be tempting to bubble wrap everything and put it in a box. However, bubble wrap is not usually the best option for moving expensive equipment.
For this part of your gear, there really is no replacement for a proper camera bag or hard case. Brianna suggests investing in a high-end case to avoid both damage and stress on your equipment during a move. “A hard case with shock-absorbent padding inside is always going to be the best option,” suggested Brianna.
Photographerscooperative.com
Yes, these cases can be pricey in themselves, typically running you about $200 to upper $300s on Adorama and Amazon, especially for higher-end brands like Pelican. So if you’re already committed to spending this much, another option is to order a custom case to make sure your equipment fits like a glove, which will typically run you between $300 and $400.
Budget Option: Casematix Hard Shell Camera Case – $28.99
If you’re moving on a budget, Casematix makes a solid basic camera hardshell case. While you won’t get the same durability and weather resistance as a more deluxe option, the egg-crate foam interior and hard plastic exterior still makes this a superior choice for moving day.
Casematix.com
Higher-End Option: Pelican 1510 – $209.95
Pelican.com
It’s no secret in the photography world that Pelican makes great cases. For photographers who can spend a little more on a case, Pelican 1510 is a carry-on sized option that is great for both short and long-distance relocations with both roller wheels and a pull handle. Watertight and crushproof, the 1510 is pretty durable and will keep your gear safe in all kinds of weather and temperatures.
Custom Option: My Case Builder, Nanuk 945 – $360.09
For those looking for a custom hardshell, My Case Builder offers a variety of options. The Nanuk 945 is fully customizable through a customized builder app, which lets you look up your existing camera equipment for foam perfectly matched to your gear. The Nanuk 945 is also dustproof, waterproof, and fully TSA-compliant.
Mycasebuilder.com
Protip: If you earn income from your photography and pay taxes, you should be able to include these expenditures as business expenses when you file your taxes (be sure to double-check with your accountant for specific tax information).
For the rest: bubble wrap, stretch wrap, and foam
For less expensive and fragile equipment like lights, backdrops, props, and hard goods, boxes and bubble wrap can be a good solution. Just make sure that you buy enough so you don’t have to skimp on moving day.
Bubble Wrap
Bubble wrap camera gear – Uhaul.com
We recommend getting a large, 100-foot roll of bubble wrap from a department or office supply store. Bubble wrap all hard items that you don’t want getting scratched or bumped, like monitors, external hard drives, battery grips, and props.
Stretch Wrap
Stretch wrap tripods – Uhaul.com
Invest in stretch wrap to secure the legs of tripods and umbrellas, light stands, and stacks of hard goods.
Packing Foam/Dish Foam
Dish foam fragile items – Uhaul.com
Packing foam can be used as a soft extra layer of protection for smaller components that you’ll be boxing up and want to avoid getting scratched like filters and lights.
How to pack camera equipment if you DON’T have a special case
You want to avoid using plain old cardboard boxes with no padding for your camera stuff. That said, if your only option is cardboard, get boxes that are big enough to properly fit your other equipment, but that don’t stretch the sides of the box. You’ll also want to have enough boxes to avoid overloading a box and blowing the bottom out.
If you have a lot of fragile items that cardboard can’t properly protect, consider using a wood-moving crate instead of boxes. While they are a little more expensive, this is a better way to ensure that your livelihood isn’t damaged during a move.
“Even if you only have a single lens, no one is so amateur they deserve to lose hundreds of dollars due to a broken camera.”
But no matter what you use, it’s crucial that you avoid empty space inside of where you are packing them. Empty spaces are an opportunity for items to move and crash into each other in transit, which can easily lead to damage. That bubble wrap you got is a great way to take up space, but you can even use crumpled-up newspaper, dish towels, or balled-up plastic bags if you have extras laying around.
Properly packed box – Bhphotovideo.com
Transporting Your Studio
Packed? Now you have to choose the best transportation option for you. Photo studios come in many different shapes and sizes, which means you have a surprising amount of options. Here are the best ones.
You should always hand-carry your photography equipment, if possible
If you’re moving your studio across the country, Brianna suggests bringing your cameras with you, whether you’re driving or flying. If you’re flying, she highly recommends that you prioritize your most expensive camera by making it your carry-on.
If things are out of your hands (literally), you really need to try and keep your studio gear separate from other items. Label your boxes as fragile, of course. You might also want to give them an additional label, so you know that it’s your photo gear.
Camera carrying cases are great for hand-carrying, NOT for packing, shipping or storage – Photographerscooperative.com
Mailing your camera equipment is a realistic option
You actually have the option to use a postal provider like FedEx to ship your gear to you. If you do this though, be sure to plan enough time to ship if you choose this, and cover your purchase with insurance when possible. As Brianna explained, “If you have to ship your gear, I would heavily research the carrier company prior to using their services. See what company has the least issues, best insurance options, ideal shipping speed, etc.” She added, “Make sure everything is labeled as ‘fragile’ as well.”
Also, don’t advertise that the boxes contain photography gear. A simple “PS” (for photo studio) will alert you that the materials belong in your studio without advertising to potential thieves that the packaging contains expensive goods.
An example of a ready-to-ship camera package – Bhphotovideo.com
Properly secure them in your rental truck or vehicle
If you’re carrying your items or transporting them in your own vehicle or rental truck or container, you’ll have to consider just a few more logistics. Will all the items fit into your vehicle, or do you actually need to rent a moving truck? (Also, do you have experience driving a moving truck large enough to fit your studio plus anything else?)
When packing your vehicle or a moving truck, you’ll need to ensure that your cases and boxes are secure. This means doing these things:
And it sounds obvious, but Brianna cannot stress enough, “Never leave your equipment unattended. I always have my gear properly packed and then stored in the trunk of my vehicle. You never know when your car could be broken into so best to not leave anything in sight.”
Get moved by professional studio movers for a few hundred bucks
Because your photography studio constitutes a significant investment and, possibly even represents your livelihood, you may just want to hire a professional moving company to relocate your studio, along with your other things. In fact, some moving companies are actually professional studio movers, meaning they have specific experience moving your exact equipment.
Take time to get to know moving companies in your area if you’re moving locally, as you may be able to hire labor-only professionals for only a couple hundred bucks. And if you’re moving long-distance, reputable moving companies should be able to uniquely assess your studio and move it for you. Either way, just make sure to check out online reviews to ensure the company you pick has a good safety record.
Brianna Bray is the Owner & Photographer at Farside Photography, you can find her work on Instagram: @farsidephoto.
Moving for a Job? Hiring Experts Share Their Best Job Relocation Tips
They say that if you do what you love, you’ll never work a day in your life. Okay, but what if your dream position exists at a company that’s hundreds – even thousands – of miles away from where you live?
As of 2018, about 10% of U.S. job seekers chose to relocate for work. Moving long-distance can be particularly tough, especially if you’re not prepared for the financial and logistical requirements. So if you’re thinking about moving cross-country for a job, here’s what you should know first.
Are in-office jobs coming back?
Though remote work has been growing, especially in light of the pandemic, it is inescapable that a segment of the population will always need to work in person. Experts describe the current landscape as shifted, not irreversibly changed.
“Many employers are saying that they are willing to provide flexibility to work remotely some days of the week, but also will expect you to be in office some days for various reasons,” says Diane Farrell, director of career services at the University of North Georgia.
Some of those reasons include establishing company culture and fostering collaboration, which isn’t quite the same over Zoom. “Therefore, relocation is still expected for many in-office job candidates.” No matter how much the world changes, this is still going to be a hurdle for a lot of people.
Seriously consider whether moving cross-country for work is for you
But before getting into the nitty-gritty details of moving across the country for a job, the first step is to think carefully about whether that’s the right choice for you and your family. Packing up your life and restarting it thousands of miles away is something worth considering carefully.
But there are plenty of advantages to moving out of state for a new job. “If the opportunity is amazing and not something you would be able to do in your current location (such as working on Wall Street, which is only in Manhattan), then that’s a pro for sure,” tells us Vicki Salemi, Monster.com career expert.
And don’t discount the effect of a new environment and new people. “A change of scenery and new energy may be an invigorating addition to this new job,” Salemi says. It’s cliche, but a fresh start in a new city may be just what you need to get motivated and climb the career ladder.
On the other hand, there are a ton of steps involved in moving long-distance that are easy to forget. You have to transfer your utilities, update your license and car registration, get your kids’ school records moved, find a new dentist—the list goes on. Oh, and you also have to impress your new boss and stay on top of your new job responsibilities while getting settled in your new home.
Moving cross-country for a job definitely requires some time and money. But for the right position, it can be well worth it. The key is to plan for the costs and find ways to save anywhere possible, including trying to get your new employer to pay for some of that (more on that later).
Use websites to do the math on living in a new city
One of the big questions about job relocation is whether you’ll end up in a city that’s more or less expensive to live in than your previous town. “You’ll need to adjust to a new lifestyle, and in some instances, that may be a hardship,” Salemi says. For instance, if you land a job that’s in a major city, but you’ve been living in the suburbs, you might have to pay more for your mortgage or rent, or settle for a smaller place.
Research sites that compare your current city to your potential new one.
Taxes are one component of cost of living (COL) that can have a big impact on your budget. “If you’re moving from a state with no state taxes into one with high taxes, while it won’t impact your compensation, it will net a lower amount direct-deposited into your bank account,” Salemi says.
The opposite holds true, too. Moving to a state with no income tax (Alaska, Florida, Nevada, South Dakota, Texas, Washington, Wyoming) or no sales tax (Alaska, Delaware, Montana, New Hampshire, Oregon) could save you thousands of dollars per year. That’s an important factor to weigh when evaluating your overall compensation package.
Another COL factor you may not consider until it’s too late is insurance. Depending on the state you move to, you may have to find new auto, home, and health insurance. You may end up with higher premiums and even a lapse in coverage if you don’t plan for it prior to the move. “Changing health insurance may leave you with a gap. Consider how you can stay covered…talk to HR,” Farrell says.
A site with comparative tools, like BestPlaces.net, can be a useful resource for comparing where you live to where you plan to move. You can compare factors such as housing costs, healthcare, utilities and more to see how local expenses measure up against what you’re used to spending.
Never ever be afraid to leverage cost of living in your negotiations
Once you have an idea of what the cost of living is in your new job’s city, compare that to your salary and benefits package. “Cost of living factors into how salary is determined, so when you’re moving to another state, determine how you’ll be impacted, whether higher or lower, and that can help you determine if this salary is equitable with the new location,” Salemi says.
If your compensation seems to fall short, use that COL data, as well as personal characteristics such as industry, skill level, and experience to negotiate a better package. And yes, you should always – virtually without exception – negotiate your salary.
Even if you can’t get your employer to budge much on the actual salary, there are ways to account for the cost of living beyond your paycheck. According to Salemi, some factors to negotiate outside of salary include:
Sign-on bonus
Relocation Bonus
Additional paid time off
Additional days working from home
Consider living outside your new job’s ZIP Code (this is attractive to recruiters)
Just because your job is located in a swanky part of the city doesn’t mean you actually have to live there. If cost of living is going to be a roadblock for accepting a new job, seriously consider moving to a more affordable neighboring town to your new job. Doing so could also help you land a job if you’re competing for a role in a major metropolitan area.
“When I recruited positions for NYC, I always received countless resumes. Competition was tight,” Salemi says. “However, when I recruited positions for Stamford and Short Hills, both 45 minutes from the NYC office, I received only a handful of applications. Candidates who applied to positions outside NYC had more of a chance of not only getting interviewed, but getting hired.”
So if you’re looking to relocate to another state for a job, research the office locations and surrounding neighborhoods. “Keep an open mind to pursue both your dream location as well as nearby one that may get less interest in and therefore, less competition,” Salemi says.
Always ask about a company’s relocation assistance
Once you considered the implications of moving to another state, it’s time to talk about the long-distance moving process. If you’re moving for a job, your employer may offer you some sort of relocation assistance. Not all do, but your chances are better if you’re moving into a high-level or specialized position, recruiters say.
“The offering of a relocation package depends on the level of the position you are seeking and or how difficult it is to find candidates that are qualified in the local area,” Diane Farrell suggests.
She explains that relocation packages are relatively common for director or manager level roles and above, depending on the industry. “The higher the position, the more likely they will offer a relocation package,” she says. Even so, certain fields like technology and engineering tend to offer relocation assistance to all levels of employees, since their roles are often highly specialized.
What’s in a relocation package, exactly?
If an employer does offer relocation assistance, it can come in a couple different forms. Some companies offer a flat amount to cover your moving expenses, anywhere from $5,000 to $20,000 is possible, according to Salemi. Others will offer to reimburse receipts from a moving company.
As far as what’s covered by a relocation package, there are a number of expenses that could qualify. Here’s a closer look at what you could get covered or reimbursed:
Professional packing and unpacking: Whether you decide to hire a full moving company or just professional packers to help you load up your moving truck, your relocation package will likely cover some or all of the cost. That includes packing up your belongings and then unpacking once you get to your destination.
Moving supplies: From boxes to tape to bubble wrap, the costs of supplies can add up. A relocation package will likely include some budget for these types of packing materials.
Moving container: If you decide to go more of the DIY route, you may decide to pack your belongings in a moving container rather than hiring a full-service moving company. If that’s the case, your new employer may cover some or all of the cost to hire a moving container company.
Home sale: If you currently own your home, you’ll have to sell in order to move cross-country. Your relocation package could cover a variety of costs associated with that, such as the cost of listing your home to assisting with any losses you incur from selling quickly.
Lease-breaking fee: On the other hand, if you’re a renter, you may get reimbursed for any penalties paid for having to break your lease early.
House hunting: It’s not unusual for a relocation package to include some budget to send you house hunting in the new destination at least once. That may include transportation, lodging, meals, child care, and more.
Closing costs: If you end up buying a house in your new destination, your relocation package may cover closing costs and other associated fees.
Storage: You could end up in a temporary housing situation as you wait to secure an apartment or buy a home. In the meantime, you might have to store some of your belongings in storage until you lock down a lease. Relocation packages often cover this type of expense, whether it’s a storage facility or container that sits on your property until it’s ready to be unloaded.
Transportation: If you end up driving cross-country for your new job, your relocation package may include reimbursement for gas and other expenses incurred on the road. If you need to fly, you could get reimbursed for plane tickets and even shipping your car. Hotels and meals while on the road could also be included.
Keep in mind that every relocation package is different. It could include all of these costs and then some, or only a portion of these expenses. When talking to your future employer about relocation and compensation, you should ask to have any major expenses that are pertinent to your situation covered. You may be able to negotiate a better package than you originally received.
Moving far away?
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Budget ahead of time for what your employer won’t cover
Now that you have an idea of how much it costs to live in your new city compared to your old one, plus you know how much your future employer is willing to compensate you, it’s time to figure out how much the actual move will cost. Do this as far ahead of time as possible, because you’ll likely need a couple of months or more to save up, EVEN if your employer is helping.
Moving costs will vary widely depending on where you’re going and which expenses will be covered by your employer. At the very least, you should set aside some funds to pay for the actual move.
When it comes to moving your belongings (aside from doing it all with your own bare hands), experts suggest you have three main possibilities:
Hire professional movers: If you want to go the full-service route, hiring a professional moving company is your best bet. They will pack up your belongings, load them on the truck, and unpack everything for you. Though it’s more convenient, this option is also generally the most expensive. It can cost anywhere from $1,200 to $5,000 (or more), on average, to hire movers for a long-distance move, according to Consumer Affairs. The cost will largely depend on the size of your home (i.e., how much stuff needs to be moved) and how far you’re moving
Rent your own moving truck: If you want to be in control of the moving process from beginning to end, you might want to rent a moving truck. You will do the transporting yourself, but you can hire movers to do loading and unloading to save money over a full-service move. To move about 1,000 miles, a truck rental costs around $533 for a 16-foot truck (which can handle about 2-3 bedrooms), plus gas and surcharges. If you want to upgrade to a 26-foot truck, you’ll pay around $823 or more
Use a shipping container: The nice thing about using a shipping container (aka a “moving container”) is that you can take your time packing up! Once you’re ready, the moving container company will pick it up and drop it off at your destination. Then you have some more time to unpack at your leisure. If you need extra time unpacking, it doubles as storage (for an added fee). Shipping containers are a good combo of DIY packing with professional drivers. This option tends to cost around $2,000 to $3,000 for a long-distance move, with storage included
Sites like Moving101 can help line up all your moving options, including pros and cons, and avg. price.
Finally, don’t forget about moving supply costs! Between packing tape, bubble wrap, labels, sharpies, and other miscellaneous packing supplies, you might need to spend a few hundred dollars ensuring your belongings are safe and secure. For example, supplies to move a one-bedroom apartment cost around $69-$90. A two-bedroom home will run closer to $178-$197, and the costs increase from there. (If you get movers, oftentimes they will cover the cost of most if not all of these things.)
If you need some help with the savings side of things for all this stuff, a budgeting app such as Mint or You Need A Budget can help. These tools allow you to set savings goals and track your progress way ahead of your move.
What if I don’t have a job lined up yet?
Moving across the country for a job offer is one thing. But what if you want to move somewhere for better job opportunities, but don’t actually have anything lined up yet?
This is a matter of personal preference and risk tolerance, so it’s not a one-size-fits-all approach, all the experts suggest. It definitely helps if you have family or friends you can stay with until you land a job, and in the meantime be able to network locally and adjust to the new environment. When you score that job, you won’t have to adjust to everything all at once and can focus on the new job.
“Candidates who applied to positions outside NYC had more of a chance of not only getting interviewed, but getting hired.”
– Vicki Salemi, Monster.com career expert
“Other people may feel more comfortable networking remotely and interviewing from their current location, then moving once they secure the offer of employment,” Salemi suggests. It really comes down to financials, what you’re most comfortable with, and where you can conduct the most productive job search.
(If you’re staying with your sister who has four kids and three dogs, finding a quiet space to conduct Zoom interviews may be challenging.)
How to start the process of looking for a new job in a new city
Get a current snapshot of the job market:It’s a good idea to do extensive research on the area you’re relocating to. Is it exploding? Shrinking? Which industries are hot? Keep this in mind, because you may not want to stay in this new job forever. “Ensure you’re moving to a location with viable opportunities beyond the one right in front of you,” Salemi streses.
Visit, do some recon: If possible, visit the new city before you make your decision to move. Photos and virtual tours just don’t tell the whole story. “If you can’t visit, use your network to see if someone you know has friends or family in that area,” Farrell says. “Arrange to talk with them about what they like about living there and any drawbacks to the area.”
Network (virtually) ahead of time: Start reaching out to locals in your industry who could be potential referrals to gigs in the area. “Use LinkedIn to find people in your field who are working in that region. Reach out to connect and see if they are willing to talk,” Farrell says.
Save up: Moving without a job lined up is a risky move, especially because you don’t actually know how long it’ll take to secure a position and start earning a paycheck. Aside from the budgeting you’re already doing for the move, you should have a few extra months’ worth of expenses saved up to float you until you get hired. “If you are renting, most property owners want to see you have employment before they will rent to you, so you need to consider where you will stay if you move before landing the job,” Farrell says.
Create an out for your current place: If you currently own a home, timing can be tricky. Consider the housing market in your current area and price it to make sure it sells – a good real estate agent can help. If you plan to buy in the next location, begin looking well in advance. “Consider whether there will be a lag between when you arrive and when you can move into your new residence. You may need to investigate local hotels or other interim housing if you expect to experience a gap,” Farrell says.
Starting a new life hundreds of miles away is not a decision you want to make lightly. What is an exciting opportunity for one person could feel like a scary and daunting transition for another. But if you’re ready to take on the challenge of a new job in a new city, be sure to negotiate your relocation and compensation package for a smooth long-distance move.
The 5 Things To Clean To Get Your Security Deposit Back
If you’re renting your home, condo, or apartment, you probably paid a security deposit when you signed the lease. The good news is this deposit is refundable when you move out… as long as you meet certain requirements.
Landlords use security deposits to protect their property and pay for repairs or cleaning if a tenant leaves damage or a mess behind. Here’s how to make sure you receive your deposit after moving out.
Security Deposit 101
Whenever you rent a place, there are some things everyone should know about security deposits before signing their lease.
What can prevent you from getting your security deposit back?
The most common reasons for not getting your deposit back include:
Moving out before the terms of your lease is up
Breaking the terms of your lease
Leaving significant damage behind
If your rental is judged to be extremely dirty, the landlord may also hold your deposit in order to pay for professional cleaning before a new tenant moves in.
Ultimately, use common sense when cleaning your rental before you move out. (Certain things like faded paint, sagging cabinets, and general wear and tear are usually considered normal for a rental, so don’t worry too much about those issues.) If you’re concerned, make sure you take a few pictures and note them on your move-out walkthrough checklist.
How do I increase the odds of getting my deposit back before I move In?
Before you move into your rental, ask for a walkthrough checklist. This list should consist of any pre-existing damage, as well as areas where the rental still needs to be cleaned. Take photos of anything that causes concern, so you have proof that it was there before you moved in. The more thorough your walkthrough list is now, the better the odds are that you’ll get your security deposit back later.
What fees or expenses are renters responsible for paying?
The fees or expenses you’re responsible for will vary depending on your landlord and the terms of your lease. For example, many landlords expect renters to pay for a professional carpet cleaning before they move out. If you’re unclear about which things you’re responsible for, ask your landlord for clarification to avoid surprises later.
What can and can’t I change in the apartment?
In most cases, you won’t be allowed to make significant changes to your apartment, such as knocking down a wall or replacing the appliances. Make sureyou’re clear about what you cannot do versus the things you can. In many cases, landlords don’t mind if you paint the walls a different color, but they may not allow you to make structural changes or alter the interior of the rental in any way.
The 5 Must-Cleans: Floors, Surfaces, Trash, Fridge and Your Belongings
There are certain things that every tenant must clean (even if you’re moving last-minute) if you want to get your security deposit back.
Floors: Vacuum and sweep all floors to remove excess dirt and debris. If you wish, you can hire a professional carpet cleaner, which is recommended if you notice any significant stains or marks on the carpeting.
Wipe down all surfaces: Once you’ve packed, make sure you dust and wipe down all surfaces, including windowsills, door handles, bathroom vanities, and kitchen countertops.
Remove trash: Go through your rental and make sure that all trash is removed. This means leaving zero waste when you move, which includes bathrooms, bedrooms, living area, any backyard or patio and the kitchen.
Empty and clean out the fridge: Throw away leftover food in your refrigerator andwipe the inside clean. Do not unplug the fridge unless your landlord asks you to power it down. Make sure the inside of your microwave and oven is reasonably clean, too.
Don’t leave items behind: If you leave that old couch you don’t plan to take with you behind, your landlord will likely take money from your security deposit so they can pay to have it removed. Never leave anything behind, and make sure that the entire rental is completely empty.
Less Obvious Security Deposit Ruiners: Stains, Dings, Odors and Drains
There are other issues beyond basic cleaning that can be seen as damage to your rental. Major damage to your place is covered with the security deposit, and some cannot be repaired once it happens. But here are common types of damage that are fixable (with a little elbow grease).
Patch dings in the drywall
To repair drywall, use a quality spackle that will fill in holes. Smooth the spackle down using a flat-edged tool and allow it to dry. You can also use awall patch to fix the issue. If you have paint that matches your wall color, paint over the repaired areas.
Rent a steam cleaner for carpet stains
Common stains like dirt, ink, and pet urine are the norm for many landlords. However, you might not get your security deposit back if the carpet is in bad shape. To fix the problem, rent a steam carpet cleaner or hire a professional to come in and clean the floors before you leave.
Deep clean walls and upholstery to remove pet odors
Pets are messy, and they can often leave unpleasant odors behind. The best way to prevent this is to address messes as they happen and clean your pet’s bedding regularly.
Use an air filter to remove pet odors from the air. Before you move out, deep-cleaning the apartment is the best way to remove residual odor. This includes scrubbing down your walls and upholstery, and using odor-neutralizing cleaning products that are specifically made to address pet odors.
Remove buildup from glass stovetops with vinegar and baking soda
Glass stovetops can easily collect gunk that looks like damage, especially because the buildup is notoriously difficult to remove. Get rid of grime on your glass stovetop by spraying it with distilled white vinegar.
Sprinkle some baking soda onto the stovetop and then lay a wet towel over the mixture for about 10 to 15 minutes. Next, remove the towel and wipe the surface clean using a soft microfiber cloth dipped in water. If you’re dealing with stubborn stains, you may need to scrub or scrape for a long time and finish with a glass stovetop-specific cleaner.
Address clogged drains with drain cleaner or a snake
In many cases, clogged drains are a gray area, depending on whether the clog was caused by normal vs. irresponsible use of the plumbing. A clog often does not constitute damage that would allow a landlord to keep your security deposit, but that doesn’t mean they won’t try.
Addressing drain clogs is a great way to avoid the issue altogether. If any drains are clogged in your rental, use a plunger to unclog the toilets and a drain cleaner for showers, sinks, and tubs. You can also remove the drain cover and use aspecial tool for fishing out hair and gunk to unclog the drains.
Tighten or replace cabinet hinges
If your kitchen or bathroom cabinets are broken or ripped from the hinges, it could cost you some or all of your security deposit.
If any windows are broken, it’s recommended that you get them repaired before you move out. But landlords care about more than just glass, this logic goes for screen windows too!
Torn or ripped screens can be replaced, or you can use a screen repair kit to patch the damage.
With some general cleaning and elbow grease, you should be able to get your security deposit back when you move out of your rental. Make sure you’re clear about the terms of your lease and do a thorough walkthrough both when moving in and moving out.
Clean your rental thoroughly and repair minor damages, and you should have a smooth move-out experience with that extra cash back!
What It’s Like To Be a Woman in the Moving Industry
In 2016, we reported on what it’s like to be a female mover in a majorly male-dominated industry. As you might expect, in addition to their success, the women we profiled dealt with a lot of preconceived notions about what it takes to be a successful mover from customers who questioned their abilities.
Now, over five years later, we’re taking another look to see how things have changed (and how they haven’t).
The Power of Women in Business
Carmen Ball, co-owner of LeDoux Moving Solutions, LLC, a local moving company, believes that the moving industry is a great one to be in for women, despite public perception.
“We’ve seen a lot of people come and go, only because they don’t pay attention to the little details, which I think women are good at,” she suggests.
This is an oft-repeated belief about women, but in this case, her suggestion isn’t simply fleeting. A version of this sentiment is reflected in various peer-reviewed studies which investigated key personality traits to succeed in business that go beyond knowledge, technical ability and experience. One 2016 study financed by global consulting firm Korn Ferry found that women outperform men in 11 of 12 key emotional intelligence competencies which correlate to business performance and leadership. These competencies include emotional self-awareness, empathy, coaching and mentoring, influence, conflict management and more.
Another comprehensive peer-reviewed study found that despite the wide disparity in numbers, female-led organizations are more profitable, earn higher profit margins and perform better overall versus male-led companies.
“We really started the business to change how people view moving companies,” Ball said, explaining that at the time she and her co-owner began their business, the industry as a whole had a “really bad reputation.” (The Better Business Bureau receives an average of 13,000 complaints and negative reviews about movers each year.)
“Another comprehensive peer-reviewed study found that despite the wide disparity in numbers, female-led organizations are more profitable, earn higher profit margins and perform better overall versus male-led companies.”
Ball is working to change this perception. Retelling stories of positive customer interactions that she describes as bucking the expectations of an old-school moving company, she gets as granular as even the sound of her voice over the phone. “We have a lot of repeat business because of that,” she noted.
In addition, she describes the mostly male staff she employs as responsive to her leadership. “The crew knows that I’m the one who’s keeping them going,” she said.
Unfortunately, not all women at the helm of moving companies that HireAHelper spoke to have had it as easy when dealing with male crewmembers.
Trouble with Co-workers
Another local businesswoman, Tomika Holland, recently took over J. Holland Helpers & Researchers, LLC, a small moving business in Houston, Texas. She became a co-owner alongside her mother, Sandra, after her stepfather passed away in 2021.
When asked about her relationship to men in the industry, she admitted that one of the toughest parts of her job is dealing with the male crewmembers. “They’re constantly trying you,” she explained.
“They wouldn’t do the same things with another man that they’ll do with a woman,” she added, citing repeated instances of male crew members she employs not striving for professional accountability. Holland said she feels like men in the moving industry often test her boundaries as their employer simply because she’s a woman. “It’s kind of like a child always trying their mother,” she joked.
While she’s able to make light of the situation, Holland’s experience is, unfortunately, closer to the norm than the exception. This may explain in part why so few women attempt to make their way into the moving industry. And statistics bear that out.
Moving Industry Still Dominated by Men
Despite ongoing social struggles, the share of female-owned businesses has been rising according to the U.S. Census Bureau, albeit very slowly. According to Ventureneer, a research and training group in the U.S., the number of female-owned businesses in the transportation and warehousing sector has risen by just 10% over the last five years.
Today, there are roughly 211,000 U.S. businesses operating in the transportation and warehousing sector, and only 9% (roughly 19,000) are owned exclusively by women. The cross-industry average share of female-owned businesses is only 13% nationwide.
Here’s a look at how women in transportation and warehousing compare to other industries, according to Census data.
Industry
Percent of Businesses That Are Female-Owned
Agriculture, forestry, fishing and hunting
0%
Utilities
1%
Management of companies and enterprises
4%
Mining, quarrying, and oil and gas extraction
7%
Construction
7%
Transportation and warehousing
9%
Arts, entertainment, and recreation
11%
Finance and insurance
12%
Information
12%
Wholesale trade
12%
Interestingly, there are statistical variances by geography.
Looking at the situation state-by-state, below are 10 states where the share of female-owned businesses in transportation and warehousing is highest.
State
Percent of Transport Businesses Solely Female-Owned
Tennessee
25%
Nevada
23%
Utah
22%
Indiana
21%
Georgia
21%
Virginia
20%
North Carolina
19%
California
18%
Mississippi
17%
New Jersey
17%
Tennessee tops the list, with every one in four (25%) transportation businesses being female-owned. In five other states — Nevada, Utah, Indiana, Georgia, Virginia — the share is at least 20%.
On the flip side, the share of female-owned businesses is lowest in Iowa, where businesses are just 3% female-owned. In nine other states, most of them on the East Coast, less than 10% of transportation businesses were female-owned by 2021.
State
% of Transport Businesses Solely Female-owned
Iowa
3%
West Virginia
6%
Nebraska
7%
Massachusetts
7%
Rhode Island
8%
Idaho
9%
Wyoming
9%
Kentucky
9%
Pennsylvania
9%
Vermont
9%
“You want to see some change, put a girl in it”
Shantel Jackson, a longtime female CEO of a local moving company located in Oceanside, California, has experienced firsthand how difficult it can be to establish oneself as a leader within the moving industry. But that hasn’t stopped her from doing just that.
In 2011, Jackson was living with her husband, Francis, in San Diego, California. He had been employed as a professional mover, but work opportunities with his employer were drying up in the wake of the financial crisis and The Great Recession. In response, he decided to resurrect an old moving business he originally founded in 2006. With the reopening of “Speed Loaders”, he would try his hand at running his own moving company, instead of working for one.
“Today, there are roughly 211,000 U.S. businesses operating in the transportation and warehousing sector, and only 9% (roughly 19,000) are owned exclusively by women.”
In a short amount of time, the Jacksons obtained a business license and started booking jobs. They joined HireAHelper, a national online marketplace where moving companies can list their local moving business. Shantel, who before helping her husband worked as a statistical analyst for the Metropolitan Transit Authority, changed careers and began handling things behind the scenes.
True Change Comes From the Top
The company was successful and grew steadily over a decade. But by 2016, Francis was experiencing health issues that left him unable to work.
To keep the company going, Shantel Jackson took over the business as its CEO.
Shantel described to HireAHelper that taking over the business often meant 17 hours of work per day. Adding to the stress of the situation, the group of employees who worked for Speed Loaders at that time (which Shantel described as a “good ol’ boys club”) reportedly didn’t appreciate having a female boss, especially after having presumed they would be put in charge of the company after her husband stepped away. Jackson described her appointment as making them difficult to manage.
“So I got rid of every last one of them,” she said.
Today, Jackson (and her new crew) have instilled a company culture and direction that have led Speed Loaders into solvency and customer acclaim; as of 2022, Jackson has directly overseen well over a thousand moves on HireaAHelper.com alone, all of which has been rated 4.7 out of 5 stars in aggregate.
In addition, Jackson encourages pro-bono work within Speed Loaders, telling HireAHelper stories of deeply discounted moves for higher-risk individuals such as single mothers and returning military members.
“We go the extra mile,” she said. “As my daddy would say, you want to see some change, put a girl in it.”
A Recurring Theme
Both anecdotal and economic evidence suggests the reason there are so few women in industries like moving and labor isn’t necessarily because it’s too difficult, but because there still seems to be a permeating anti-female culture.
Studies find that some of the biggest challenges women face in male-dominated industries include societal expectations and beliefs about a woman’s ability to work comparatively well to men, as well as pervasive stereotypes which often contradict research on effective leadership.
Further, in one 2017 Pew Research survey, 28% of women working in male-dominated industries said they had personally experienced sexual harassment, as compared to 20% of women working within female-dominated industries.
“It takes a very strong woman (to be successful in the moving industry),” Holland asserted. Indeed, women like Tomika Holland, Carmen Ball and Shantel Jackson have proven that they have the mental, emotional and physical fortitude to run a thriving company in a tough industry. Hopefully, the positive changes these women and others like them are making will help push the labor industry to be an increasingly welcoming one for women.
And if not, signs show they’ll keep on trying. Despite the potential challenges, Holland said she hopes to pass down the business to her kids one day, just as her parents did for her.
With Valentine’s Day and the scent of relationship milestones heavy in the air, it’s time to talk about one of the biggest milestones of all: moving in with a romantic partner.
If you’re considering moving in together, my assumption is that you’re already bringing all the love and excitement and ooey-gooey feelings to the situation — which means that it’s my job to bring the practicality, organization, and the cold hard sense. This wretched Virgo thrives on sucking the joy out of situations, replacing it with a structure that will serve you well, far beyond your relationship’s honeymoon phase. (Spoiler alert: in my experience, all that good stuff comes flowing back in once you’ve set up a solid foundation.)
Here’s a list of some of the un-fun, straight-up, business-like details that have made living with a partner so much better for me.
Decide whether you’re clean-slating-it, or moving into one of your existing spaces
If one of you lives in a two-bedroom alone while the other lives in a lofty attic garret, this is probably a no-brainer. But in my experience, few situations are that simple.
I absolutely loved the studio I was living in when I met my boyfriend, and by the time we moved in together, I’d been living there for seven years. It was basically my longest relationship, outlasting all the boys I’d dated along the way, proving itself reliable in ways they hadn’t been.
Still, my initial thought was that I wanted to start somewhere new with my boyfriend; I wanted to live somewhere neither of us had a history with. Realistically, this was going to create more issues than it solved. For one, my boyfriend had just moved into his roomy one-bedroom a year before, at which point he’d paid a hefty broker’s fee. (This is a cute thing that used to be legal in New York City, and was the bane of our collective existences.)
“…(W)e each ended up saving $630 on rent by moving in together.”
The fact that it made more sense for me to move in with him was staring us in the face, so I asked him for a couple things to make that prospect more comfortable for me.
First, I wanted reassurance that I could bring my own decorating touch to the space, and secondly, I wanted my vote to count a bit more the next time we went apartment-hunting.
Since I hadn’t had any input in the selection of this current apartment, and it wasn’t a space I was super excited about, it felt only fair that I could weigh in extra on the next one! Happily, my boyfriend agreed. Something we’ve embraced in our relationship is that a compromise doesn’t have to just fall on one person; if there’s something you’re giving up, think about what you’d like to ask in return. Keep it within reason, of course, and don’t try to punish each other when you don’t get your way. But always ask for what you want — the worst your partner can say is no.
Don’t be shy about talking moving costs
We — or rather, I — now had a move to organize. Which was a particularly intimidating prospect after so much time in the same space. I’d been accumulating items around me like a cheerful little magpie for almost a decade, so there was a lot to dig through, get rid of, and sell-off.
This was our actual moving cost list, which we decided to split.
I know my own space and I like things a certain way, so I was happy to take on the labor and organizational side of things. In exchange, my boyfriend offered to split the moving costs with me, which brought a whole range of new options within reach, like rental boxes from Gorilla Bins, and a team of local L.A. movers, which I’d never been able to spring for before.
Since he was getting to miss out on all the most annoying parts of moving, he reasoned, it only made sense that he could contribute to the process financially.
According to my moving spreadsheet (lol), we each paid $577.92, all told. This included the bins, the team, the tip and tolls for the truck, and a mattress and dresser we purchased for our shared space. It might sound high, but I was able to pay down my end by selling big-ticket furniture items that wouldn’t be making the move, and we each ended up saving $630 on rent by moving in together. The whole extravaganza more than paid for itself within just two months.
Get all math-y with how you split rent
Talking about money can be fraught for me, which I counter by talking about it pretty much all the time to build up my resistance. One area where I still struggle, though, is in asking others for money.
When we first moved in, my boyfriend was making about three times what I did. (Incredibly, data science pays slightly better than freelance writing and bartending.) But for my own reasons, I wasn’t comfortable asking him to pay two-thirds more rent than I was. If you are, that’s great! You should lean into that hard. But if you’re like me, I have a solution for you.
I suggested to my boyfriend that we come at the rent split from a different angle. Aside from the mushy romance stuff, a big part of wanting to move in together was a desire to save money, which is why we ultimately decided to base our rent split not off of what we were spending, but what we were saving.
With a standard split on our $1,750 Queens one-bedroom, my boyfriend would be saving $875 on what he used to pay, while I’d be saving just $385 on my old $1,260 studio. It was a great amount to be able to bank every month, but I was jealous of my boyfriend’s much larger savings.
“…(W)e ultimately decided to base our rent split not off of what we were spending, but what we were saving.”
To make the split more equitable, we added $875 and $385 together to get our total savings, then divided by two to find the average. The answer was $630, which we subtracted from each of our prior rents. I’d be paying $630, and he’d be paying $1,120. Not quite a two-thirds split, but one I never would’ve felt comfortable asking for without the power of math.
These days, the gap has closed between our incomes, so now we are able to do a true 50/50 split, but the above method served us well for over a year. I’d highly recommend it to anyone taking the leap to cohabitation.
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Make your lovely, wonderful significant other sign a dry, unromantic cohabitation agreement
As a child of separation and a graduate into the recession, my fundamental understanding of the world is that most things fall apart (cute!). But I’ve learned to speak my expectations so that others have a chance to respond calmly, or run screaming into the sea.
Coming into this glorified roommate situation after seven years of solitude, I figured I was probably bringing some pretty serious expectations to the table, so I asked my boyfriend if we could lay out a document spelling them out. Our agreement detailed the aforementioned rent split, what goes down if we break up, and what major responsibilities we’re each expecting from the other in the meantime.
Some things we considered:
Who buys groceries? Can we eat each other’s food?
Answer: we both buy groceries, but he buys more because I cook more. Any food is up for grabs, but there should be communication for specialty items that one of us has been looking forward to.
Does one of us like cleaning, or should we maybe spring for a monthly service?
Answer: one of us likes cleaning, and it’s me. I do it once a week, and if I need or want anything from my boyfriend, I let him know.
If we break up, can I have this couch please?
Answer: yes, because I’m the one who designed it and got us a discount on it.
Should we get a joint bank account for some of our expenses?
Answer: yes, at Simple and then Ally, but let’s keep the majority of our finances separate.
Can we please get renters insurance?
Answer: yes, an Allstate policy costing $13/month that we’ve transitioned to a USAA policy at $24/month.
Which streaming platforms do we want?
Answer: unfortunately, all of them. But we’ll cobble them together in a way that makes sure we’re each paying for our fair share.
What are your ideal bedtimes and wake up times?
Answer: I’m an 11p.m.-7a.m. “bb”, but he’s a 1a.m.-10p.m. angel, so we tried it his way for a while and have now settled on an 11:30p.m.-8:00a.m.-ish situation.
How much time do we each need alone?
Answer: we decided we each get a minimum of a couple hours a day separate, him to play video games or chat with his friends, and me to play my silly little iPhone games and watch my television stories.
How much time do we like to have together?
Answer: a lot, but there’s such a thing as too much, so let’s keep an eye on that.
Will Judge Judy be impressed with us if she ever reads this?
Answer: nothing impresses her, but also yes.
Not every item made the final list, but putting it together gave us each an opportunity to share our biggest needs, wants, and fears about combining our lives, and it ended up being an incredibly productive conversation — one that we revisit every August to make sure we’re both still comfortable and feeling good.
And that feels like a good thing to add here: we are still a couple, and living together quite happily — in a Los Angeles apartment that I got a big vote in picking out — paperwork, uncomfortable conversations and all. We not only like and love each other, but respect each other’s boundaries, which gives me true confidence in the longevity of this match!
After a lawless period of asking my friends for help moving throughout my early twenties, then straining my romantic relationships in my late twenties, I have arrived in my thirties ready to embrace movers! Like a lot of young people though, I didn’t exactly know how hiring movers even worked.
But when our dream Los Angeles apartment dropped into our lap, I found myself at a crossroads. Half the judgemental voices in my head were screaming to do the heavy lifting myself, while the other half murmured exhaustedly that I’m too old for that.
One thing both voices agreed on, though, was hiring movers for free. I couldn’t have been more delighted when HireAHelper stepped in to help me out. Yep, they offered me an all-expenses-paid move! (Though we did cover the tip ourselves, which I hope serves as a reminder whenever you get something for free.)
All that was expected of me in return was to book it myself and givean honest review. So here goes.
How Does Getting Movers Actually Work?
Whereas my previous moves inevitably began about a week (or let’s be honest, a few days) before the move as I threw everything into boxes, the conversations about this move started a whole couple of months ahead of my move.
Turns out, for a local move you can book shockingly affordable professional movers online without having to even talk to anyone, and it doesn’t even matter if it’s next day or next month. (But as you might imagine, the early bird gets the worm.)
All you need to be able to see hourly rates is a ZIP Code and a hypothetical move date to see who’s available near you — that’s literally it.
Third-party sites like HireAHelper.com keep moving companies honest.
Or if you’re brave like me, you can just call and talk to a real-life customer service person. She got me mover booked in like, literally five minutes. (Sidenote: I learned booking a long-distance move needs a little more communication, but it’s the same basic idea.)
What does a moving company ask you when you book movers?
For a local move like mine, not a whole lot, honestly. Over the phone (and its the same online), they asked me:
The rough moving date
Distance traveling (aka a second ZIP Code/address)
Type of residence (e.g., home, apartment, condo, business, etc.)
Number of bedrooms
If you want labor-only or need them to bring a truck
Four out of five of those were easy answers — we were moving our West Hollywood one-bedroom apartment five miles east to Los Feliz, which qualified it as a local move — but the date itself was seriously up in the air.
After giving these few details, the person on the phone suggested how many movers I’d probably need and how many hours they’d likely need to finish my specific move.
I was still worried about the date though. We were initially told we could move in at the beginning of the month at the earliest, and definitely by the 15th, but I was starting to get a little suspicious that construction was going to take longer.
Not knowing the exact moving date is a fact that would 100% have derailed me if I was doing this by myself, but luckily, my new friend Sandy didn’t seem bothered by that issue at all. She told me we should just get a date on the calendar and we could always move it later.
“Honestly, my most difficult task was figuring out what to do while everyone around me was being so industrious, but it was over so quickly that I hardly even had time to get uncomfortable”
Instead of belated “sorry, can’t make it” texts from my weary friends on the day-of, I got confirmation emails from HAH and Rigo’s in quick succession, and just like that, the move itself was off my plate. I suddenly felt like I could focus on work, packing, and the many other stressors that come with a move.
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What happens before moving day?
On the Monday before the beginning of the month move — yes, I was right about the construction — my phone rang. My immediate thought? “Omg, my friend with the van is about to bail.” But then I snapped awake, remembering that I’m not in my twenties anymore.
It was actually my moving company, calling to confirm my 9:00 a.m. appointment later that week. Then the evening before the actual move, I received yet another call. I thought it might be one final confirmation, or Rigo’s coming to their senses and ditching me to go to brunch, but it turned out to be HireAHelper reviewing my info for the next day.
On the phone, my movers asked if there was a reason for booking a 12-foot truck, which he thought was kind of small. He then asked if they could send a 26-foot truck instead, free of charge, just to make sure his team didn’t have to make multiple trips.
Sure now that this was a prank call from Ashton Kutcher and that I didn’t have movers coming at all, I agreed. (And it turns out, no, HireAHelper did not put them up to this.) The main thing I contributed was packing.
What exactly happens on moving day?
The next day, right smack dab in the middle of the moving window, I got another call. Now, surely, this would be the moment when everything fell apart and I’d have to make twenty sweaty car trips while my boyfriend and I stewed in irritated, exhausted silence.
But nope! It was a heads up that our movers were ten minutes away, followed by another when they were right outside. (If you’re keeping track, that’s four separate phone calls confirming and communicating about a single move, which was incredibly reassuring to someone scarred by the stress of previous moves.)
Before I knew it, four movers descended on our apartment and asked for a few details on what was going and what was staying before launching into work. A big part of me was still assuming I’d get put to work, but in a ceaseless wave of motion, they:
Plastic-wrapped furniture
Disassembled our bed frame
Took endless rounds of boxes down the apartment complex stairs
Honestly, my most difficult task was figuring out what to do while everyone around me was being so industrious, but it was over so quickly that I hardly even had time to get uncomfortable.
Okay, then what happens during the unload?
After just over an hour, our apartment was empty and the Rigo’s guys told us we could head to the next location; they were already prepped with the address, so nobody needed to wait on each other. (A far cry from having a three-car caravan follow me to the new address and inevitably losing one of my ducklings at every traffic light and having to circle back.)
We drove all of 20 minutes to Los Feliz and arrived just as the window for our moving permit was opening, so there was plenty of space available on our street for the upgraded truck. (I had to reserve a time with the city to make room for the trucks by the way!)
“…in the process of squeezing up and down the stairs, there was some scuffing that happened to the newly-painted walls…I pointed it out to one of the movers…and he assured me that he’d already taken photos and that someone would be reaching out to make sure I got compensated.”
This side of the move was decidedly more difficult, as our new apartment has an upstairs (!!!) and a lot more space, so I posted up in the living room to direct traffic. I’d also labeled each box with either a “UP” for upstairs or a “D” for downstairs so that I wouldn’t need to be present for every decision. (The habit of giving up control apparently dies hard.)
One of the movers got right to work upstairs reassembling our bed frame, calling down to me to make sure he’d placed it in a position I’d like (okay, communication!!), while the other three made trip after trip to the truck, coaxing the dolly up the outside steps and carefully negotiating larger items up the cramped indoor staircase.
They would have been well within their rights to complain, as I have nonstop when helping friends move in the past. But the funny thing about people being paid instead of doing you a favor is that they’re as motivated to do it quickly and well.
Then it was over?
At least I was sweating by the time the last box had made it inside, but it all still felt like it was over in a snap. Three hours might sound like a long time for a move, but it pales in comparison to the 10- and 12-hour marathons I’ve put myself through in the past.
But this time around, my lovely boyfriend verified that all our items made it on a spreadsheet he’d prepared, I signed the paperwork for Rigo’s, and our four-person team was out the door and back in their truck, all before noon, and with no greasy pizza boxes to clean up or anything!
Post-Move Thoughts
With a bit of hindsight to mull things over, here’s what I think: If I had this move to do over again, I would change very little, even if I was using my own money.
There were for sure little things that weren’t ideal, like the fact that two of our movers didn’t wear masks. (To be fair, I was too nervous to ask them to, but if you find yourself in a similar position, please ask! You’re paying for a service, and you’re absolutely in the right to expect your movers to adhere to both public health guidelines and those COVID-19 policies laid out by HAH.)
Another small downside is that in the process of squeezing up and down the stairs, there was some scuffing that happened to the newly-painted walls. Feeling very thirty-something, I pointed it out to one of the movers when I signed the paperwork, and he assured me that he’d already taken photos and that someone would be reaching out to make sure I got compensated.
But other than those two things, honestly, everything went beautifully.
The move could not have been faster or smoother, our sectional is stable, the bed frame was rebuilt beautifully, and not one single item I moved was damaged in the process. My boyfriend was so enamored with this move that he says next time we should have the movers pack for us, too. To which I say… but then what would we fight about??
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