Customer Service, Operations
Tags: complaints, customer experience, customer service, leave a review, moving reviews, review hireahelper, review your mover
Giving the People What They Want
HireAHelper has almost 40,000 customer reviews now.
Yup, our customers – your customers – are definitely speaking out. And what’s really cool is that the great majority of them are giving 5-Star feedback. We are proud of what you guys have done out there, and we are excited about what this means as we continue to move forward and grow.
The Good – What Customers Want
So what exactly is it that makes our customers happy? Here are a few quotes from actual reviews: (more…)
Tags: customer experience, customer service, Moving Checklist, moving tips, Moving To-do List, packing tips, protecting belongings, summer moving
Lightening the Load
When a customer comes a-calling, he or she wants more than just our bodies. Yes, our customers want us for our minds too! We are the experts. We know what works, from the pack to the load to the unload.
But long before we pull the truck up to their door on move day we can start making things easier for all involved. Here are 3 suggestions. (more…)