Handling Problems That May Arise

November 5, 2009

Sometimes things happen and there are situations you can’t control. This is something you can’t avoid because with most things, problems may arise. How you handle it is what makes the difference.

For example: the system going down, car accidents, or technological problems. They may be out of your control, but have to be dealt with. Finding a different helper when someone doesn’t show or dealing with a lose of internet connection.

Some helpful tips:
-Explain the situation, whatever it may be. Make people/customers aware of the situation to help them to understand what is happening via email, phone, or website. This will help people to know that your company is aware of the situation and working to solve the problem.


-Explain what you are doing to fix the situation. Or if out of your control, explain why.
“I’m sorry our internet is currently down, our internet company is experiencing technical difficulties but we are being told it will be up shortly. If you would like, I can give you a call back when it is working and then help you out.” So even if you can’t fix the problem right away, people would like to know that something is being done to solve the problem and it will be fixed shortly.

-Find a solution, which may be easier said then done depending on the problem at hand. Try to find the best solution, at least for the time being if the whole problem can’t be solved immediately.


-Stay calm


American Moving and Storage Association

November 2, 2009

HireAHelper is now a member of the American Moving and Storage Association.

The American Moving and Storage Association (AMSA) was established in 1936 and is a site that lists promovers. It is a place you can go to to check out moving companies, help you make sure you hire a ProMover, verify a company’s ProMover status by entering their Motor Carrier number, and more.


Starting a Moving Company

October 21, 2009

moving truckStarting a moving company may be difficult at first, but once you get started it can be very successful. Building clientele and a reputable company are key. Decide on a company name. When it comes to moving company names, you want something that shows the strength of the business. This is the name that is going to represent your company.

Need to purchase all necessary equipment. Does your company offer full service moves or labor only? What services are you are going to provide such as pack/load/unload/unpack?
You can either have your own trucks or rent trucks, although it is easier to have you own truck. Having the ability to provide packing supplies may also be a good addition.
Purchase all the necessary license and insurance. This is different from state to state. Check with your local departments on the permits you will be needing. This is also based on if you drive the truck and whether you are local or long distances movers.
movers

Then you will hire movers: strong people that will be able to handle lifting boxes and furniture all day. When you are on the job site, it is difficult to return customer phone calls and sometimes you are out till late. Having a secretary in the office taking care of all the paperwork could be beneficial.

Advertise-that is were Hire A Helper comes into play. Hire A Helper handles the booking and advertising for moving companies which is a way to get clientele and get your company name out there. From there, you can build up customer reviews. Remember, word of mouth is a powerful source.

As with any business you have to do research and learn the business. Moving does have an off season. The summer and holidays are the busiest times so you have to plan accordingly. A bigger crew may be necessary. The winter months are going to be slower.

People move for several reasons: employment, retirement, new environment. Starting a Moving Company does require planning and hard work, but once you have build it up, then you could have a very successful company.


“What’s In A Name”

October 7, 2009

Picking a company name is important and can be a difficult task. It is the first thing that the customer is going to see about your company, developing their first impression. You only have a couple of words to describe your company in. Something catchy and simple is always a safe bet. The title should include what the company does like the word moving or movers. This will make it easily distinguishable for customers and explains right away what kind of business you offer. Make it ease to spell and pronounced. Some examples include using your last name or words that represent moving like strong. The words strong or reliable are simple words that give customer confidence in your company.

The company name is something you don’t want to change often or at all. If you change your company name then people may not be able to find it again or you will have to build up your clientele and strong reputation all over again. Don’t want a name someone already has, things can get very confusing if that happens. You can make a logo to go along with the name. It will make it more memorable for the customer.

When it comes to moving company names, you want something that shows the strength of the business. This is the name that is going to represent your company.

Related Article: Business Development and the Economy


Labor Day

September 17, 2009

When you think of Labor Day, many things may come to mind: “don’t wear white after Labor Day”, a day to sleep in, back to school, or your annual camping trip.

As Labor Day just shortly pasted, I thought I would give some information about the history behind it, and the futures dates to come which change yearly. It is a United States federal holiday that started to put a stop to 12-hour work days, seven days a week. Is is now celebrated as a day of rest and relaxation for the working population, and the marking of the last vacation before back to school.
For the rest of the article,
visit http://www.hireahelper.com/Learning-Center/General-Guide/Labor-Day.