February 9, 2010
There is an ongoing discussion in our office about whether or not using Twitter as social media will help to increase our business by a substantial amount. Or if it is worth taking the time to upkeep it.
Let’s begin with a few stats:
- Facebook has over 350 millions active users. More than 700,000 local businesses have active pages on Facebook.
- The average number of tweets per day is about 1.9 million.
People are using Facebook and Twitter as social networking to help spread the word about their company. This could be a good thing, but how much does it help the company? It creates a relationship market. For example, HireAHelper has a Facebook set up where you can become a fan, allowing us to create a relationship with our movers. It’s free, and it couldn’t hurt. Especially, with the popularity that Facebook and Twitter have right now. This is not to say your business will make a profit by doing this, but it will get your company name out there and possibly help you build clientele.
You can create a target audience, promote special offers or events via Facebook, and keep people updated about your business by creating a fan page.
Pros-
- Easily accessible through smart phones
Cons-
- It may be easy to update, but the down side of that is it has to be constantly updated which could be hassle for some people
- Doesn’t guarantee an increase in profit
A couple months ago, our credit card processor company went down temporarily, ceasing our ability to allow orders to go through. While this was being fixed, the company were updating their twitter constantly letting their clientele know about the progress being made to solve the problem. This helped to eliminate large amounts of phone calls they would have received about the matter. This is a good example of how Twitter and Facebook is helpful for getting important information out quickly and efficiently.
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Posted by nicoleives
January 26, 2010
One way to do this is create a spreadsheet in your Google account, and then share it with everyone involved. That way people can collaborate together and edit it.
Create a column for each person with their list of tasks. Then have a “status column” so each person can keep track of their progress.
Make it a shared document, allowing for your boss and co-workers to view as well. That way, when two people are both working on the same assignment, they have an easy way to collaborate with each other.
We have found, at HireAHelper, that this is the best way to keep things organized and the most efficient way to make sure tasks are getting done.
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Posted by nicoleives
January 21, 2010
The main idea is to make sure all the correct information is getting across, clearly and successfully. Content that was written when the website was originally made, may need to be updated as the company develops.
Things may have to be changes or be added as you update the website or change your offers. Rewriting policies to address problems that have arisen. This way when they happen again in the future, there is a policy written that you can refer to. Changes may include promotions that are outdated, addressing issues that customers may not be understanding, and finding out what converts better.
Every couple months or on some kind of regular basis, you should go through all your content and read everything. Make sure it is current information and everything is being addressed clearly. A good place to start is the FAQ’s or Terms and Conditions. Collaborate with the Customer Service Representatives to see what common questions they are getting from customers. Certain content may not be clearly stated enough on the website. For example, at HireAHelper, we recently addressed certain issues that were not explaining themselves clearly enough to customers on our website. The Customer Service Representatives got together with the web developer to make improvements.
This can be discussed in Company Meetings. This will allow the different department to collaborate on what is not working and figure out ways to solve problems that are continuing to arise. Assign tasks to people so it is clear who is doing what and that nothing is getting overlooked.
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Posted by nicoleives
January 18, 2010
On Sunday nights, most people sit at home anticipating the up and coming Monday morning.
I was thinking about this thought last night as I sat at home wishing tomorrow wasn’t Monday. Why is Monday a day no one looks forward too? I know, obvious question. It is the first day of the work week. You’ve been gone all weekend so probably have several phone calls to return and a list of tasks that need to be done. You have the rest of the week before the weekend comes around again.
But, maybe if we changed our attitude about Monday’s that would make things better. It comes around once a week, so it is not something we can escape.
Here are some ideas to help solve the Monday blues:
- Make a lunch date on Monday so you have something to look forward to.
- Make Monday’s casual dress day and allow jean to be worn.
- Do something fun in the office on Monday’s: bring in food, etc.
- Have something to look forward to after work: dinner with friends, family game night, or just relaxing at home watching your favorite TV show.
We can’t avoid Monday, but we can avoid the blues. They come around once a week, so we might as well find a way to deal with them instead of sitting at home every Sunday night anticipating Monday morning.
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Posted by nicoleives
January 11, 2010
When it comes to finding a moving company, everyone values something different. Some people value reliability: the move has to get done on a certain day and at a certain time. Some people value the reviews of past customers: which company has the best customer reviews. And some people are just looking for cheap, day laborers to help get the job done.
At HireAHelper.com, we have a review system that will help you find the best company according to your needs. The helpers on are site are listed according to customer reviews and jobs they have completed through our website. So you can check out the helpers we have in your area and find exactly what you are looking for.
The internet has allowed marketplaces to thrive by connecting buyers and sellers from disparate locations. HireAHelper is like marketplace for moving labor, listing several helpers in areas nationwide to allow customers to compare rates all from one website. Helpers sign up on our website, and we handle the booking and advertising for them.
Check out hireahelper.com to get quotes and set up reservations.
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Posted by nicoleives
