3 Ways to Help Your Customer Streamline Their Move

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Lightening the Load

When a customer comes a-calling, he or she wants more than just our bodies. Yes, our customers want us for our minds too! We are the experts. We know what works, from the pack to the load to the unload.

But long before we pull the truck up to their door on move day we can start making things easier for all involved. Here are 3 suggestions.

Getting rid of food

Weeks before a move it’s tough for the customer to determine what will be done with the pantry. What food will go uneaten? What can we take? What about the opened boxes of cereal and pancake mix?

Some of that food might have to be taken care of at the last minute. Still, if the customer knows what they will be doing with that leftover food, whether donating it to a local kitchen or shelter or simply giving it to the neighbor’s college-age son, this eliminates the need for them to try to deal with this while their move is in mid-stream. Ask them ahead of time what they plan to do with leftover food, and be prepared with a few ideas.

(One option we like involves donating to Move For Hunger. Consider researching alternatives in your area and keeping a list on hand.)

Identifying ‘Non-Allowables’

All those containers under the sink, out in the garage and downstairs in the basement – the ones with the warning labels and the poison control phone numbers on them – often bring a lot of last-minute questions. As a part of your pre-move procedure hand (or e-mail) your customer a list of items movers as a rule will not take and as a precaution prefer to leave in the customer’s hands. They may still have questions on move day but armed with the knowledge you are giving them they’ll have far fewer.

For a comprehensive list of both prohibited and important/valuable/irreplaceable items check out this page on the United Van Lines website.

Shredding Docs

One evening this past May a neighbor of mine was burning paper in his backyard barbeque pit. Turns out he was preparing to move and didn’t have a paper shredder.

Not all our customers will have the same awareness – or determination – when it comes to destroying personal documents. Planting the idea in the customer’s head of the benefits of destroying documents with personally identifying information may add to their to-do list, but may eliminate a few pounds from their load now and a whole lot of identity-theft-related stress later on. And for those customers who don’t have a shredder – or a barbeque pit – consider having one on hand to lend them. (A shredder, we mean.)

As an aside, be aware of the dangers – for both customer and mover – of simply tossing documents in the trash.

 

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Photo credit: dierk schaefer

Highlight Reel: HireAHelper at Haven 2014

Haven Conference

Each week, you’ll find us writing up a storm here on the HireAHelper blog. Whether we’re tackling organization, spring cleaning, or home staging…we always have a fantastic time diving into everything and anything that comes along with the moving process. It’s clear that the HireAHelper team truly wants to assist everyone during their moving process, whether through helpful tips, key information, or through actual HireAHelper services. Their devotion to this is evident, and because of that we are more than happy to recommend HireAHelper to pretty much anyone who comes our way! We recently had the chance to do just that, and tell a heck of a lot of people about this fabulous company.

Last week, we headed to the Haven 2014 Conference in Atlanta. It’s a 2-day blogging conference specifically designed for home decor and DIY bloggers (just like our blog DIY Playbook!) We learned a lot about blogging, met many like-minded people, and had a wonderful time spreading the HireAHelper love. Continue reading

What is Moving Insurance? A Quick Guide

“Accidents Happen.”

Since childhood this phrase has been ingrained in us. This carefree, laid-back, don’t-worry-it’s-only-spilled-milk attitude is great for many life situations. But when you’re moving all of the contents of your entire life… you definitely don’t want to hear, “Sorry, accidents happen.”

If you want peace of mind during your move, then you may want to look into moving insurance. Here are some facts about this part of the moving process…

What-is-moving-insurance? Continue reading

Insider Tested Tips For How to Get Rid of Stuff Before a Move

The Urge to Purge: An Insider’s Take on Lightening Your Load Before You Move

We’ve noticed that with the onset of the busy moving season comes an onslaught of blog posts ayardnd articles offering tips on Making Your Move Easier. And the vast majority of them urge you to Purge! – by having a yard sale or donating unwanted clothes to a worthy organization. A few might suggest using one website or another to attract more attention – and will then without another word on the subject move on to Inform the Post Office of Your New Address!

We like to be more thorough. And because we are fully engaged in the business of moving, we can be. And sometimes – like right now – some of us are knee-deep in the process of moving ourselves. Continue reading

Moving Day: 7 Items you Need for the Big Day

Your big moving day is right around the corner, and you’re pretty proud because you’ve got this thing in the bag. Your stuff is boxed up, your moving truck is reserved, and you cannot wait to get into your new place. But hold the phone… are you really ready for moving day? Be sure you’ve got the following all on-hand and ready to go before those movers walk in the door…

Moving-Day Continue reading