What Pantone’s 2017 Color of the Year Can Look Like in Your Home

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Category: Home Decorating

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Not only would it be festive to incorporate more green into your home for the upcoming St. Patrick’s Day festivities, but Pantone named green as their color of the year for 2017. Bold choice! This bright green hue oozes freshness, brings the outdoors in, and as Pantone states, “[Is a] refreshing and revitalizing shade and symbolic of new beginnings.”

It’s a smart choice too; Injecting a pop of green into your space will ensure that your home is ready for the holiday, sure, but you’ll also get those staying up-to-date vibes. Look at you go!If you’re interested in bringing a sense of outdoors inside, or maybe you’re just looking to refresh your space, we’ve got six tangible ways to stay on-trend by adding green to your space.

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The Psycho Couch Kicker

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Category: Customer Service, Mover Stories

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[Synopsis: One mover’s experience proves that the customer is NOT always right.]

I stood in the customer’s living room and watched in disbelief as she shoved her sofa across her new hardwood floor with one impatient foot.

It wasn’t that she could physically move her sofa with one leg that shocked me; the thing was more like a loveseat, and not at all heavy. What I couldn’t believe was that she screamed bloody murder (practically) about the scratches we had already put in her floors – which we hadn’t. She had actually done the damage herself, pushing and shoving and dragging around everything we’d set down in her house.

It was in one way impressive; her psychotic show of anger and her utter dissatisfaction with the terrible job she had decided we were doing – I’d never seen anything like it.

I stood there, looking at the thin semi-circular gauges she’d just put in her new floor with her sofa-kicking show. Not wanting to throw fuel on her already raging fire I didn’t say anything.

Not wanting to throw fuel on her already raging fire I didn’t say anything.

Big mistake.

A half hour later she was on the phone with her move coordinator growling through a list of all the damage we movers had caused – including those gouges in the floor from her sofa. I pointed out (without waiting for a pause in her tirade) that she had done that herself.

“Oh, and now they’re trying to play it off like the damage was MY fault,” she told the person on the other end of the line. 

Some of you have probably run into a customer like this.

Some of you probably haven’t, not yet. I was in the moving business for years before I had the pleasure of working for such an outstanding person. But whether your customer is sweet as a peach or a raving lunatic, be consistent and be forthright as you do your job well. And don’t be afraid like I was in that one instant to point out something that the customer needs to know.

You never know what – or who – will come back and bite you in the butt down the road.

The Top 6 Home Trends of 2016

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Category: Home Decorating, Home Improvement

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2016 is officially coming to an end and soon we’ll be ringing in the new year! But before we break out the bubbly for 2017, we want to take a look back and review the top home trends of the year.

From Chip & Joanna’s favorite building material to a stone that the masses just can’t get enough of, we’re highlighting all that was “cool” in 2016. Let’s take the tour.

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