The Stuff That’s Illegal To Bring Into California

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Category: Moving Checklists & Planning, Regulations

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Question: What do pecan shells, ferrets and flamethrowers have in common?

Answer: They are all things you can’t bring into the state of California.

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There Are 3 Things Not Allowed on a Moving Truck. You Should Know What They Are

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Category: Moving Checklists & Planning, Moving Trucks

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Question: Which of the following items is not allowed on a moving truck?

(a) Lawnmower

(b) Ficus tree

(c) Shoebox full of cash

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Report: Three Movers Save Woman From Armed Ex-Boyfriend

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Category: Mover Stories

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[Synopsis: The story of how three movers in an alley in Chicago became heroes of circumstance.]

Ever been called a hero? On the job, that is? You know, customers singing our praises for getting that armoire down the stairs with nary a single scratch in the wood or nick in the wall? Or maybe for hauling a basement full of boxes and clutter out the door in less time than estimated? For just doing our jobs?

Just doing our job.

And that’s what Josh Lara, Cody Grandt and Mike Zaininger of Chicago’s Wisdom Moving Company were doing this past October when a woman came running up to them, begging for a cell phone as if her life depended on it. As it turned out, it did. A nearby perpetrator, reported to be her ex-boyfriend, was threatening her life with a firearm inside of her nearby office. After quickly assessing the situation, the movers hid her inside their moving truck after she approached them looking for help, then they called the authorities.

The Chicago police would later credit these movers for saving that woman’s life.

Check out the story by WGNTV.

 

“I think there’s a hero in all of us,” Josh Lara says. “It just takes a certain situation.”

Yep. You done good, boys.

A Customer and His Gun

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Category: Customer Service

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[Synopsis: Remind your customer what can and cannot go on the truck before there’s a showdown.]

Once upon a New York move, one of my crew came across a wooden box high up on the shelf of a customer’s walk-in closet. Naturally he opened it to see what he was going to be packing – and found himself looking at a handgun.

He closed the box and put it back on the shelf, then told me what he found. I went to the customer – who had already told us to pack up everything in the closet – and let him know that he still had his handgun in there and that if he wanted us to take it he would need to confirm a couple of things for us: was it in working condition? Was it was loaded? If so, he would have to unload it, as we are not allowed to transport ammunition. In cases of guns, we have to also record the make, model and serial number.

“I’ll take care of it,” he said rather curtly, and went upstairs.

Later he approached me with a concerned look on his face.

“So why was your guy looking through the boxes in my closet?” he asked. This is a fair question for any customer. For a guy with a lot of valuables, not to mention at least one gun, it can be an even greater concern.

“It’s not unusual,” I replied. “Some things we’re not allowed to take, so for liability reasons we need to know what we are packing.” In this case, we wouldn’t be able to take any ammunition that could have been in there. Plus there are things like jewelry and other valuables that we always suggest the customer take with them, instead of a moving truck. Our job is to keep things safe.

That answer seemed to satisfy him, albeit barely. He ended up taking his handgun away with him.

From the customer’s perspective, having one of their move crew open up a box and find their gun can be unsettling, and can even seem pretty shady. Same if it were a box full of jewelry, or expensive watches, or cash. That my guy came straight to me and told me about it so I could bring it up with the customer shows a solid level of honesty, not to mention responsibility. But from the customer perspective, all they see is a mover who was opening boxes and found their gun.

So what should you do?

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An informed customer will know that we can’t take certain things and should take other sensitive items with them, versus putting them on the truck. But most customers, no matter how informed, can hardly be expected to remember all the things movers won’t take. They’re kind of busy, you know, moving.

So remember to give your customers a verbal rundown of these things before the actual move, and again on the actual day of the move. This can minimize – if not eliminate – the chances of you or your crew someday coming face to face with a loaded gun.

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