Identity Theft Is A Serious Risk for Moving Companies


Publish Date:

Last Modified Date:

Category: Operations

Tags: Tags: , , , , , , , , , , , , , , , , , ,

Last month, an Atlanta man hired a random moving company he found online, put down a deposit for his move, and …

You know where this is going.

The “company” the man hired, he soon found out, was not a real moving company. It was a scam website that used the name of a real moving company located across the country in California. This scam website, the victim told Atlanta’s WSB-TV, even linked to the real company they alleged to be’s website.

The only victim, in this case, was the man who hired the scammers—a man who happened to be a lawyer with the skills and resources to get his money back. Meanwhile, the real moving company out in California would have had no idea what was happening if the man hadn’t reached out to them. But things could have turned out much differently. They usually do.

What do they do?

We see it all the time: someone sets up a phony moving company using a real moving company’s name to appear legitimate, then proceeds to swindle people out of their money, not only by charging a deposit for their non-existent services, but by using the victim’s credit card information to make additional charges. Or in some cases, just go shopping.

But the scam can also affect the moving company whose name has been stolen. Victims can start posting bad reviews on the real moving company’s Yelp page, filing complaints with the Better Business Bureau, or even contacting law enforcement authorities in an effort to get their money back while trying to make sure no one else uses these “scammers”. The effects for the legitimate moving company can be devastating.

How do they do it?

All businesses have an Employee Identification Number, or EIN, which works sort of like a social security number. These numbers are a matter of public record and are readily obtainable, sometimes even online. It doesn’t take a lot of imagination to see that this right here can cause problems.

But that’s not the only piece of your company’s identity floating around out there; Besides your company name, address and phone number being readily available, some states require businesses to display their business license on the wall of their establishment, with their state registration information framed and hung for all to see.

With any of these few bits of information – printed out on a copy of your company letterhead, an extra nice touch as The Balance explains – it can be fairly easy for a person to set up a line of credit in your company’s name.

The savvier scammers out there even know how to change the information on your state registration files, one of the many additional schemes that Business ID Theft tells us to look out for. Spend some time reading through the various steps you can take to protect yourself and your company.

While you’re at it, check this page to review your business filings, and make sure you’ve kept up to date with all the required paperwork.

Here are some simple things you can do to prevent company identity theft:

  • Run periodic credit checks on your company
  • Read through your monthly credit card and bank statements carefully
  • Check Yelp for any false reviews
  • Be aware of your social media presence. Who’s posting what about you or what’s on your own Facebook page
  • Monitor your BBB rating if you are an active member
  • Set up a Google Alert for your own company’s name
  • Simply Google your company name every once in a while

Making sure you don’t end up with a sullied reputation is, sadly, a part of doing business. But you’ve worked hard to build up your business and your good name. Take the necessary steps to make sure no one out there destroys it.

First Help, THEN Yelp: Movers Screwing Over Comedians


Publish Date:

Last Modified Date:

Category: Mover Stories

Tags: Tags: , , , , , , , , , , ,

[Synopsis: Pushing your customers around is never a good idea. Especially when they’ve got pull.]

You hear the one about the comedian who won his case against the moving company?

The comedian had a better delivery.


Honestly, the honest truth is stranger than any joke I could come up with. I’ll prove it with two stories of moving companies not playing nice with their comedian customers.

The first story involves a comedian and his couch and a moving company who allegedly demands that Mr. Funny write and post a review on Yelp before the movers show up. Mr. Funny doesn’t think this is very funny and the situation quickly heads in a downward spiral.

The moving company was embroiled in controversy after Burgess posted onto social media a private text conversation with the movers in which he was referred to using a gay slur. He, of course, finally left them their review.


After the mayhem, the folks accused of this funny business claimed they were never in touch with Tituss Burgess, the comedian who just wanted his couch to be somewhere else. “They suspect that someone is using the company’s name and reputation to do business as them,” we are told. What we are not told is where Mr. Burgess’s couch is.

Our second story is also not funny at all. In fact, it is so not funny it’s almost hard to believe. But comedian Kurt Braunohler lays it all out in the Yelp review on his facebook page:

“…Then, after your movers moved all of my mom’s earthly possessions onto their truck, they presented me with a bill for five times the quote. When we called you and explained the situation, you blamed me for being naive enough to believe the quote. You told me I should be aware of moving costs and know that was too low. When we explained that my mom had just died you told us “aww, get a hotel room and hug it out.”


Comedians are funny. That’s their job. Our job is to move things. And yeah, we like to have a little fun on the job when we can.

But some things just aren’t funny.


I'm Moving

Moving? Thinking about moving? Whether your move is off in the distance or you already have one foot out the door, you'll learn about everything you should expect through our useful how-to's, cool articles and much more. It's all specially curated for you in our "I'm Moving" section.

I'm a Mover

For rookies or veterans alike, our "I'm a Mover" section is filled with extensive industry news, crucial protips and in-depth guides written by industry professionals. Sharing our decade of moving knowledge is just one way we help keep our professional movers at the top of their game.