How To Get the Most Out of Your Customer Reviews if You’re a Mover

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If you’re a business with any kind of online presence, your customers are talking about you … somewhere. And you can bet people are reading it!

Customer reviews can make or break your business — especially for moving companies. In general, 93% of consumers read reviews before making a purchase. Meanwhile, 49% of consumers say they trust online reviews just as much as personal recommendations.

If your online profiles show a string of negative reviews — or even just comments from customers that were never acknowledged or addressed — you are almost certainly losing out on bookings. Once you understand how you can leverage them to your benefit, you’ll quickly come to embrace customer reviews, even if they’re negative! Here’s how.


Where Do Moving Customers Leave Reviews?

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Reviews on HireAHelper.com

Aside from your website, there are a number of places where customers can leave reviews about their experience working with your company. You could have reviews out there that you never even knew about. 

Here are some common sites that feature customer reviews:

  • Google My Business: Google is often the first place people go when they are researching a company. By creating a Google My Business profile, you allow your customers to leave reviews directly on your Google listing.
  • Yelp: Yelp collects business reviews for virtually all industries, including moving companies. (But no customer service!)
  • Facebook: If your moving company has a Facebook business page, customers can leave reviews there. These reviews are visible to anyone who visits your page.
  • Better Business Bureau (BBB): The BBB is a legacy source of business reviews, and they have a specific category for moving and storage companies.
  • Angie’s List: Angie’s List is a well-known site where customers can leave reviews for all types of service providers, including movers.
  • HomeAdvisor: HomeAdvisor is a platform where homeowners can find and vet contractors for all kinds of services, including moving services.
  • HireAHelper: As the largest mover marketplace on the internet, there are over a quarter of a million mover reviews on HireAHelper. They handle nearly all customer communication and coordination for you, but you get to personally respond to any reviews left by customers if you want.

How Do You Improve Your Customer Reviews?

movers reviews

Yes, all businesses should encourage customers to leave reviews.

It’s important to respond to them in a thoughtful and respectful manner, regardless of whether they’re positive or negative. However, there are some steps you can take to improve the quality of reviews and increase the number of positive ones.

moversRespond to ALL reviews

Responding to reviews shows appreciation for the customer’s time and effort — not just to them, but to everyone reading.

And make sure it’s an original response — no matter what — and never copied and pasted! It conveys that your moving business values their input and is listening to their experiences and feedback. You will ultimately leverage these reviews to improve your business and increase revenue.

However, it’s crucial to handle your original responses with care. A poorly crafted or defensive response can severely damage your reputation. Ideally, responses to customer reviews should be professional, courteous, and aimed at resolving any issues.

Responding to positive reviews

Who doesn’t love a happy customer? But there are still some important things to remember:

  • Yes, make sure you take the time to respond to positive reviews. And even though it’s a positive review, maintain a professional tone in your response.
  • Be sure to personalize your responses by addressing the reviewer by name. This shows you value them as an individual and not just a customer number. It’s also important to express sincere thanks for the time the customer took to leave a review. You can say something like, “Thank you for taking the time to leave us such a fantastic review.”
  • If the review includes specifics about what the customer liked, reinforce those elements in your response. For example, “We’re thrilled to hear that you loved our moving service, especially the part about…”
  • Encourage the reviewer to return to your business, and that you appreciate recommendations to friends and family.

HireAHelper is a nationwide marketplace where you can compare and book local movers to help you pack, load and unload your moving truck or container.

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Responding to negative reviews

Here’s the hard part of dealing with reviews … no matter how much time and effort you put into running your business the right way, there are bound to be a few dissatisfied customers. Maybe one of your movers accidentally chipped a table, or perhaps your customer was just having a bad day and decided to take it out on your review page.

Here’s what to do:

  • Act quickly: Respond to negative feedback as soon as possible. A swift response shows that you care about customer satisfaction and are serious about resolving their concerns.
  • Always begin by acknowledging the customer’s concerns and offering an apology for their experience. Even if you believe your business did nothing wrong, you can still express regret that they had a negative experience. Empathy can go a long way in diffusing a negative situation. 
  • It’s natural to feel defensive when you receive a negative review, but it’s crucial to address negative reviews constructively and empathetically. It can turn a dissatisfied customer into a satisfied one and show potential customers that you’re dedicated to resolving issues. (Remember that your response is public and will be seen by future  customers!)
  • Definitely don’t delete negative reviewsone study found that 62% of consumers say they won’t buy from a brand they think censors online reviews. (In other words, people are suspicious of 100% 5-star reviews, and for good reason!)
  • If the customer has mentioned specific issues, quickly hone in on them in your response. This shows that you have carefully read their review and are responding to their particular situation. Then, propose a way to resolve the issue, whether it’s a partial refund, further conversation offline, or some other solution.
  • Remember to thank them! Yes, even for negative reviews. The feedback can help you improve your business, and showing appreciation for that can help repair the relationship with the upset customer.

The Hidden Benefits of Customer Reviews

mover reviews

Reading your customers’ reviews is about more than feeling warm and fuzzy when they have something nice to say. There are a number of benefits of customer reviews for a moving business, whether positive or negative.

  • Drastically improve sales: Maybe not a “hidden” benefit, exactly, but positive reviews will help seal the deal with future potential customers. The more positive reviews you accumulate, the more business you’ll likely book. Simple, right?
  • SEO benefits: “SEO” stands for “search engine optimization”. Basically, search websites like Google, Bing and Yahoo consider customer reviews in their algorithms for what websites they show when people search for stuff. Having lots of reviews will help your business rank higher in result pages when people are searching for local moving companies. Huge!
  • Customer engagement and retention: You want customers to engage with your brand, and reviews are one of the best ways to do this. Your efforts are not only appreciated, but they result in more brand recognition and ultimately, return business.
  • Super direct feedback: Reviews provide honest feedback about your moving business, which you can use to identify areas of improvement.
  • Credibility: Having reviews at all significantly boosts a business’s credibility and reputation. How many times have you Googled something just to check if it was a real thing? 
  • Customer knowledge: Reviews can also provide you with valuable insights into your customers’ preferences, needs and expectations. You may be surprised what areas continue to be brought up that maybe you deprioritized, or weren’t even aware about!

How To Encourage Customers To Leave Reviews

So how can you encourage your customers to leave reviews to boost your business marketing efforts? Here are some ideas:

  • Just ask: Sometimes, the simplest way to get reviews is just to ask. You can do this at the end of a transaction, via email, or even on social media. Explain how much you appreciate customer feedback and how it helps your business.
  • Make it super easy: Be sure the process for leaving a review as simple as possible. Provide direct links to your review profiles in emails or on your website. If the process is too complicated, customers will almost never leave you a review.
  • Incentivize reviewers: Offer a small incentive to encourage customers to leave a review. Some people give small discounts, gift card giveaways, or things like that. Just don’t get carried away and seem like you’re attempting to purchase their review.
  • Follow up: After you complete a move for a customer, follow up via email or text message to ask for a review. You can use this opportunity to thank them for their business and request their feedback. (It’s worth noting HireAHelper automates this for all your HireAHelper jobs, so your reviews will come in like clockwork.)

What To Do After You Get Reviews

mover reviews

So now you have plenty of customer reviews to work with. Good job! But what, exactly, can you do to use those reviews to boost your business after you get them?

  • Share reviews on social media: Sharing positive reviews on all social media platforms can help spread the word about your great customer service or products.
  • Highlight reviews on your website: Consider creating a dedicated “Testimonials” section on your website. This can be one of the first places prospective customers visit to determine if they want to book your movers (Don’t have a website? Setting up a free profile on mover marketplace websites is that much more important if you don’t have a nice one of your own!)
  • Use in marketing materials: Positive customer reviews can be used in your marketing and promotional materials, whether it’s a brochure, email campaign, or online advertisements.
  • Inform service development: Positive reviews can give you a sense of what you’re doing right, what customers appreciate most about your moving services, and what makes your business stand out. This information can be instrumental in developing new services or refining existing ones.
  • Motivate your team: Positive customer reviews aren’t just a great tool for growing your business internally — they’re also helpful for motivating your team internally. Sharing positive reviews with your team can boost morale and show your team that their efforts are recognized and appreciated by customers.

Keep in mind that you should request permission from customers before publicly using their reviews, particularly if you’re using them in a broader marketing campaign or sharing them in a public space beyond the platform where they were originally posted.


On the surface, customer reviews might seem inconsequential or even be a bit of a nuisance. If your moving business is already doing well, you might not think it’s important to invest time into responding to customer reviews and fostering more of them.

However, ignoring reviews could mean leaving money on the table. Customers are going to review your business whether you engage with them or not, so you might as well take advantage of the opportunity to improve customer service, increase credibility, and drive more sales.

Moving in San Diego? Here’s a Budget-friendly Guide

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Looking for cheap San Diego movers?

I hear ya. Cost is definitely one of the most important factors for people planning a move — however, it’s not the only one! Moving is stressful, time-consuming, and you’re handing most of your stuff over to relative strangers. A slightly higher cost for better quality and peace of mind is worth every penny. 

One of the key things to look for is a trustworthy moving company with professional, responsible movers. This is especially important in California, which has become notorious for moving fraud (especially for out-of-state moves). 

 

“Don’t be afraid to hire additional moving helpers. While it might feel like you’re paying more, if you’re hiring moving labor by the hour, you could wind up shaving some time off the move…”

 

But what does a reliable moving company look like?

For one, make sure that they have their insurance policies up to date and licenses (MC#/DOT) in order. You’ll also want to search for some positive reviews from real former customers. Moving insurance can give you peace of mind as well — so can opting for a moving provider that offers a service guarantee

Below are some must-know’s for moving to and around San Diego!


San Diego Moving Options

movers load a white upholstered chair into a moving van

There are generally three options for moving in San Diego: do-it-yourself, hybrid, and full-service.

  • DIY is going to be your most budget-friendly option. You’re not hiring professionals to help you out, so you just need to pay for your truck, your supplies, and so forth. The tradeoff is all of the extra time and labor your move will require.
  • Hybrid is the option where you pay for help for part of the move, but still do the transportation yourself. In other words, you pay for moving helpers to load or unload your things, while you rent and drive the moving truck.
  • Full-service means that movers come to your house, pack your things onto their own moving truck, drive your belongings to your new place, and unload everything into the proper rooms. There are some options that have you pack your own stuff into boxes first, but typically full-service takes care of your move from start to finish. Naturally, this means it’s the most expensive option

See prices for local moving labor. Read real customer reviews. Easily book your help online.


San Diego Moving Costs

The moving style you pick from above will greatly impact how much you pay for your move. Keeping in mind that a number of factors can vastly skew the overall total cost of a move (including things like gas, moving insurance, overnight lodging, and more), here’s a quick overview of how moving costs might compare for these different options:

  • Local DIY move: $175–$475
  • Local hybrid move: $350+
  • Local full-service move: $700+
  • Long-distance DIY move: $1,000–$5,000+
  • Long-distance hybrid move: $1,300+
  • Long-distance full-service move: $2,000+

San Diego Moving Cost by Move Size

a moving truck being packed with furniture and boxes

Your costs will, of course, depend on the size of your own move. In most cases, final price is determined by the total volume of your belongings. But if you’re like me, trying to guess that number before you’ve packed a single box feels like some kind of high-pressure carnival game. The easier way to know how expensive your move will cost is to go by how many rooms you have.

 

“Most people in San Diego use a 20-foot truck to move their stuff. Naturally, people with less furniture might get away with something smaller…[while] those with very large homes might want to go for a large truck (18–24 feet long).”

 

Below, you’ll find cost estimates for different move sizes (including both loading and unloading) in San Diego:

Size Movers Needed Number of Hours Square Feet Avg. Move Cost*
Studio/Small Apt 2 4 Up to 800 $632
2–3 Bedroom Apt 2 5 800–1,200 $787
2–3 Bedroom House 3 7 1,000–1,500 $1,370
4+ Bedroom House 4 7 1,500–2,000 $1,960
*Labor only for a short-distance local San Diego move. This doesn’t include truck rental costs.

Of course, you’ll want to account for any additional factors, like whether your building has a lot of stairs (movers often charge for extra stairs) or if you have fragile or extra-heavy items (not a fridge, more like a hot tub).

Pro tip: Don’t be afraid to hire additional moving helpers. While it might feel like you’re paying more, if you’re hiring moving labor by the hour, you could wind up shaving a ton of time off the move — which will save you way more money in the long run.


San Diego Movers FAQ

view of the san diego skyline

Now that we’ve covered the big-picture details, let’s take up some of the finer points. Here are some of the most popular questions about moving in San Diego.

How much do movers in San Diego cost?

In San Diego, an average move costs about $429*

That is the average cost of two movers working approximately three hours in San Diego. (See more averages in the chart above, or get a custom quote directly from HireAHelper.)

*Median cost of labor-only moves purchased within San Diego on HireAHelper.com in 2023

How long does moving take in San Diego?

Most moves in San Diego take three hours per job.

Factors include the size of the home you’re moving, if you’re having movers help with both loading and unloading, and the distance you’re traveling in between. Traffic and time of day also matter — a friend of mine once paid an extra $300 for her move simply because the truck got stuck in rush hour on the highway! Yikes!

See prices for local moving labor. Read real customer reviews. Easily book your help online.

How many movers do I need for my move in San Diego?

With two movers, you can complete most moves in San Diego in a reasonable time. Adding at least one more mover might expedite the process, which is recommended for larger homes.

Keep in mind moving companies have a minimum number of movers you’re required to hire per job, and that number is typically two. 

What size truck do I need when moving in San Diego?

Most people in San Diego use a 20-foot truck to move their stuff.

Naturally, people with less furniture might get away with something smaller — and, likewise, those with very large homes might want to go for a large truck (18–24 feet long). But for most people, a 20-foot truck should be just right.

When is the best time to move to San Diego?

The day of the week and time of year you choose to move can significantly impact your overall moving costs. Here are the best times to move for budget-conscious planners:

  • Expect to save in February: One reliable truth no matter where you’re moving in the U.S. is that it’s going to be more affordable during the winter — and the same is true in southern California. The most wallet-friendly month to move in San Diego is February.
  • Try to move on Mondays: Another helpful insight is the fact that weekdays, and especially Mondays, are prime moving days, as they’re less busy. Avoid rush-hour windows, like early morning and later in the afternoon, and instead aim to start your move at about 11 a.m.

It’s tough to know exactly how much any move will cost (financially, emotionally, or otherwise) at the start of your planning process. But by breaking down the essential choices about your move and using the data above, you can set realistic expectations and set the stage for a successful moving day.

How Many Movers Do You Actually Need? A Guide Based on 5 Real-Life Moves

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Planning on hiring moving labor for your move? 

Moving labor is typically charged by the hour, so if you’ve ever tried to book labor-only movers, you know pretty much the first thing they ask you is, “how many movers do you need?”

While it might seem daunting to realistically know the answer, have no fear! I spoke with several of my friends about their recent moves and straight-up asked them how much labor help they ultimately required. Because while moving size charts are great, there’s nothing like talking to someone who’s been through it themselves to tell it like it is.


How long do movers take to finish?

Generally, it can take anywhere from 2 to 8 hours on average to move a house. That’s a huge spread!

The number of hours YOU will end up needing depends on how many movers you hire, how much stuff you have, and whether your move involves any special circumstances, like moving specialty items or navigating stairs.

Here are some things to consider when booking moving labor:

  • Consider the factors that could make your SPECIFIC move a pain. It’s pointless to rely on typical moving labor estimates if your apartment is on the eighth floor with no elevator, or you own five baby grand pianos
  • Keep in mind that for the sake of operational efficiency, it’s standard for moving companies to maintain a minimum of two movers for two hours, so that’s the lowest amount of labor you’ll be able to reserve. But that’s okay! You very likely won’t need less than this anyway
  • The general consensus seems to be: It takes longer to load than it does to unload. As you’ll see below, it usually took about an hour less for my friends to unload than it did to load up. Since you no longer have to worry about things like stacking boxes or arranging the furniture inside the truck, unloading is kind of like riding your bike downhill versus uphill

Why hire more movers when you could hire them for longer hours? 

You’ll see some recommendations below for booking up to four (or more) movers at a time. While this might not seem cost-effective at first glance, it’s definitely time-effective, which should ultimately lead to a smaller moving bill at the end of the day.

This is because not surprisingly, even superhumanly strong moving professionals get tired after a while. Making sure you have enough helpers keeps the whole team from losing steam.

How Many People Do You Need to Help You Move? Here’s What My Friends Recommend

 

Studio/Small Apartment

  • Square feet: Up to 800
  • Recommendations:
    • Loading time: 2 movers for 2 hours
    • Unloading time: 2 movers for 2 hours

When a former colleague of mine decided to move out of her 800-square-foot Tampa apartment into a new one closer to work, she couldn’t believe how fast the actual move went after weeks of preparing for it. 

As mentioned above, the minimum amount of moving labor she could hire was two movers for two hours, but she felt this was perfect for the size of her apartment. The only hiccup was that she forgot to tell the movers her apartment was upstairs — which most movers charge extra for — so her final bill was a little higher than she expected. 

When collecting quotes, make sure you don’t forget to let your movers know if there will be stairs involved! (HireAHelper automatically accounts for this during your online booking.)

 

2-3 Bedroom Apartment

  • Square feet: 800–1200 square feet
  • Recommendations:
    • Loading time: 2 movers for 3 hours
    • Unloading time: 2 movers for 2 hours

When my bestie moved from Big Bear, California back to her home in Los Angeles in order to be closer to family, she and her husband decided to go the budget-friendly route of hiring a U-Haul for the day. 

Her 1,100-square-foot cabin had what she calls “two-and-a-half” bedrooms, the half bedroom being a hard-to-classify, den-like room that eventually became a storage room. While packing took over a week, the move itself was accomplished over the course of a very long day. 

See prices for local moving labor. Read real customer reviews. Easily book your help online.

She hired two movers who loaded everything into their moving truck in three hours that morning. Unloading was definitely faster, especially since she was moving in temporarily with her parents and only had to unload her stuff into a storage unit, which took about two hours

 

2-3 Bedroom House

moving labor guide

  • Square feet: 1,000–1,500
  • Recommendations:
    • Loading time: 3 movers for 4 hours
    • Unloading time: 3 movers for 3 hours

Recently, my cousin stayed with us in our guest room for a bit after selling her 1,250-square-foot, 2-bedroom, 2-bathroom home. 

She decided to opt for a portable storage container since she would need to keep most of her things in storage for a few months, and she wanted to save herself time unloading and reloading her stuff. She did all of the packing herself and hired a few friends to help her finish loading her container on moving day. 

 

“Think about other houses… Do you typically have more or less stuff than they do? Do you have an attic, garage, or basement filled with exercise equipment, tools, or holiday decorations? All of this factors into your moving labor calculations.”

 

While they weren’t professional packers and loaders per se, they were incredibly proficient (read: buff) and boasted some mad Tetris skills, so she’s confident they were fairly up-to-par with the pros. They had her container loaded in just four hours. Months later, when it was time for her to unload her items into her new apartment, it took about three hours to unload everything from her container. 

 

3-4 Bedroom House

  • Square feet: 1,500–2,000
  • Recommendations:
    • Loading time: 4 movers for 4 hours
    • Unloading time: 4 movers for 3 hours

Some old friends of ours moved from Oregon to Florida using a full-service moving company, as they were not about to drive a rental truck with their three little ones across the country. 

Their 1,700-square-foot home took about 4 hours to load with the help of their four-person moving team. Their loaders even helped with some last-minute packing. After racing across the country in their minivan to beat their movers to their new city, they quickly found a 3-bedroom home in just the nick of time so they could avoid being charged storage fees. 

There were only three movers this time to help them unload the truck, and it took about 4 hours. If there had been a fourth mover, it most assuredly would have taken less time.

 

4+ Bedroom House

  • Square feet: 2,000–3,000+ 
  • Recommendations:
    • Loading time: 4+ movers for 5 hours
    • Unloading time: 4+ movers for 4 hours

After getting remarried last year, a family friend decided it was finally time to move out of his 3,200-square-foot Tampa Bay home, a place he had shared with his previous wife for nearly twenty years before she passed away. The kids were all grown, and Florida real estate prices are insane right now, so it was a great time to cash in. 

His home was not only enormous — 5 bedrooms and 3 bathrooms — but it was also filled with stuff he had collected for decades. Months before the move, as soon as he listed his home for sale, our friend and his new wife began the “Great Purge”. But once they had sold and donated everything they needed to, they still had a decent amount of stuff on their hands. 

 

“It’s pointless to rely on typical moving labor estimates if your apartment is on the eighth floor with no elevator, or you own five baby grand pianos.”

 

They hired a local full-service moving company for their move and a team of four was tasked with loading and unloading their items. It ended up taking the whole day (about 8 hours) to complete the move. 

Something to keep in mind: our friend is a musician and collects guitars and other instruments. The movers didn’t feel comfortable moving these valuables, so he ended up having to take them in his own vehicle. Definitely make sure to let your moving help know ahead of time if you have any collectibles or other specialty items.

See prices for movers by the hour – instantly.

Read real customer reviews.

Easily book your help online.

 

What about drive time?

It counts.

Regardless if you’re hiring moving company for labor-only OR if the company is driving their own truck, if both ends of the move are happening on the same day, incorporate the drive time into the hourly cost AND combine both estimations.

If you’re worried that might cost a fortune, the good news is that hiring movers by the hour for both your load and unload (the good ol’ Hybrid move!) is still incredibly cost- and time-effective, especially relative to full-service van lines or other huge moving companies. If you’re at all worried and want to know how to keep your costs down, you can chat with someone for free and they’ll quickly figure out what your situation might cost you.

Now it’s your turn: calculate your moving labor needs

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Admittedly, the examples above are all anecdotes from people I know. But the actual data from tens of thousands of moves match up with these estimates pretty well, as those who have been in the moving business for over a decade will tell you.

To make your own moving labor estimate as accurate as possible, you’ll need to keep the following in mind: 

  • How much stuff do you honestly have? Think about other houses you’ve visited. Do you typically have more or less stuff than they do? Do you have an attic, garage, or basement filled with exercise equipment, tools, or holiday decorations? All of this factors into your moving labor calculations. (Note: My friends above had a pretty average amount of stuff for the most part.)
  • What’s your mode of transport? If you’re moving with a portable container and take full advantage, you’ll likely load some of your items in advance of your move. In this case, you’ll want to shave off some loading time when estimating your moving labor needs
  • Does your move have any unique needs? If your movers have to specially handle unique items, or carry your stuff up or down stairs, or walk a city block to get to the moving truck, you’ll need to add some time to your move
  • Will you need help with packing or unpacking? Nearly all of my friends below did the packing themselves, although a couple of them had their pros help with some last-minute boxing on moving day. If you need any packing help on top of loading and unloading, make sure to keep this in mind

While this guide isn’t accurate down to the minute or a legally binding guarantee or anything like that, it should definitely give you a realistic idea of how much labor you might need for your home. With all this in mind, you can use your new moving labor estimate to calculate the cost of your move pretty quickly!

How To Save Money If You’re Moving in the Summer

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So, you’re one of the bold souls that’s moving during the summer, huh?

Don’t worry, you are nowhere near alone. The first thing to know is that you are one of literally millions of Americans who are also planning a summer move. The second thing is that this fact means demand for moving services skyrockets from late May to early September… right along with what it’ll cost you to move.

If you didn’t know summer is a crazy time to move, take heart. There are some key ways to save both your summer move and your sanity.

First, match your budget to the three main moving options

There are a bunch of different ways you can move in the summer (and in general). I like to classify them into three broad categories, based on the level of effort and budget people typically have:

moving options
Learn about all the most affordable moving options on Moving101

DIY Move: This is for those who want to take the bull by the horns. You don’t need to hire a moving truck or movers to help load and load, but you might call family or friends to give you a hand. This is the cheapest way to move, since the expenses may be limited to some moving material and pizza. 

Hybrid Move: Mix and match the services you actually need: packing, loading, unloading, and/or renting a truck.

How does it actually work? Let’s say you have all your packing covered, but you don’t want to risk your back by carrying heavy boxes to the moving truck you rented. But at the same time, you also don’t need some giant $4,000 operation. Your best option here is to hire a couple of movers for two hours to do all the heaviest lifting for you. This involves a little more planning, since you may have to get quotes from different places and keep everything on a tight schedule, but it’s still significantly cheaper than going the Full Service route.

(Protip: marketplaces can cross-check your local prices for you.)

Full-Service Move: This option is for those with little time but bigger budgets (or on someone else’s budget, such as corporate relocation). You can hire someone to take care of everything, from packing your stuff to unpacking in your new home. You pay more for your stuff, but then all you really have to do is sit comfortably and watch your moving team take care of everything.

If you’re moving long-distance using any three of these options, you should probably consider if moving containers might be cheaper, as well as if you want to do the long drive yourself. The nitty-gritty details of organizing a long-distance move are collected on Moving 101, which compares all the top moving companies. Check real-time pricing with exclusively verified reviews.

(Stop trusting those bogus moving company reviews off of random Google searches… trust me.)

Make your moving date flexible if you’re adding any kind of moving service

Give yourself as wide a window as possible to make your move. This is absolutely imperative if you want even a shot at saving money.

Some good news is that you don’t have to call around for hours by yourself. A reputable mover marketplace website can give you your pick of vetted movers that have open availability at any point throughout the busy moving season; book one of them for loading and/or unloading a truck or moving container. You can even hire local movers with their own truck they can drive without too much of a scheduling crunch, if it’s for a local move. (There may be hope for your last second long-distance move, too)

If you get movers, a Mover Marketplace eliminates a huge chunk of the typical money sinks

When it comes to moving labor, the highest risk for no-shows, broken trucks, falling behind schedule, or even outright scams occurs in the summer. (This knowledge comes with decades of experience.) If you want to minimize the risk of all that wasted time and money, booking through a well reviewed company like HireAHelper means:

  • You will have a Customer Service Representative overlooking your entire move, so you’ll personally have someone in your corner in case anything goes wrong
  • You are covered in the case of any accidents
  • You will know how much you will pay from the get-go, since a trusted marketplace doesn’t do the “hidden fees” or “additional markups” thing
  • You don’t need to release payment until the job is actually done

For the best possible quote, I recommend starting to organize your move at least 6 weeks in advance. To help you actually do such a scary thing, read this ultimate moving checklist. Every little thing, from when exactly to book your movers, to how to get settled in as little time as possible is all there, so you can be sure no tiny detail will slip through the cracks.

To save money on truck rentals…

rental truck

Trucks require their own special logistics. If you decide to rent one, keep these things in mind to try and shave down your quote:

Do a night pickup

Instead of trying to go pick it up first thing in the morning along with the rest of the world, arrange to pick it up the night before you need it.

This lets you get started as early in the morning as you want, beating the possibility of lower (and thus more expensive) inventory, heat, and the traffic. If you do pick up your truck after dusk though, do bring a flashlight so you can check the truck for existing damage so they can’t nail you for the scratches and dents that were already there. Also check exactly what supplies, if any, are on the truck. You don’t want them to forget the hand truck you requested—and you certainly don’t want them to charge you for taking something that was never there in the first place!

moving truck prices
See real-time moving truck prices on Moving101

Expand your rental store search parameters 

Check locations that may be a bit outside of town. If the company is serving a smaller community than your own, they may be more likely to have a truck available on the day you need it. Also, make sure to check places besides U-Haul; Penske and Budget Truck are often highly competitive, if not cheaper altogether, depending on your circumstance.

Long-distance move? Ask if they need a specific drop off 

If you are moving one-way (i.e., dropping your truck off at a location other than the place you picked it up), see if they could use you to drop it off at any particular location in the general area of your new home. Behind the scenes, these truck rental companies have to figure out how to make sure they have enough trucks at each location each day to cover all their reservations. If you can help them out, they’ve been known to sometimes give a nice discount.

Get Help Unloading Your Rental Truck

See prices for movers by the hour—instantly.

Read real customer reviews.

Easily book your help online.

 

Ask people about their moves on social media

Every local area is honestly completely different. Luckily, people love giving recommendations almost as much as they love giving opinions. You can get both by reaching out on whichever social media platforms you use. Ask your connections what (and who) they know regarding movers, rental trucks, and portable storage companies. Look up reviews of local moving companies near you someplace you can confirm they are real.

Mover near me
HireAHelper.com/movers-near-me

Don’t stop there! Social media can also be a great way to sell, donate, or just give stuff away, which will lighten your load. Search for groups in addition to reaching out to your personal connections. When you do post stuff, always include something like “if you know anyone who could use a free dining room table and chairs” or “please feel free to tag/pass this along to someone you think might be interested or able to help”.

Protip: Garage/Yard Sales can be tremendously time-consuming and wildly unpredictable as far as actually getting rid of stuff. If you go for it, consider leaving prices off the less valuable stuff and let people give you whatever they think is fair. (There’s a level of psychology involved that we won’t get into.)

Stop going food shoppingsummer move

Okay, maybe don’t stop shopping completely. But in most scenarios, there is no value in transporting canned vegetables and dry pasta to your new home. This is advice for any season, but crucial during the hot summer months.

Whether due to gas or a Full-Service quote, the ultimate cost of your move is based on how much your stuff weighs. You’d be better off just giving that extra food to your neighbors.

We have a few suggestions for getting rid of all the food in your kitchen, from planning weekly menus using exclusively what’s in your pantry, to throwing a “house cooling” party for your friends. Read how to professionally dwindle your pantry here.

Eliminate stress by reducing the things around you that get stressed

pet moving

Get your kids and pets out of the way before they get in yours. You have no idea how much time (and thus, money) this saves.

It’s not like kids are known to make moves more efficient. And a pet is not used to seeing strangers coming in and out of their homes with large boxes, so there’s no way of knowing how they might react. It’s better to either keep them in a secured locked space, or take them over to a friend’s house while all the movers get everything loaded.

Here are some guides on how you can effectively get children and pets ready to start their new lives in a new place, making a stressful summer move as easy as possible. 


Summer moves are no picnic, they do require an extra level of organization due to the high demand for moving services. If all else fails, just do a ten-second search to see what options are available to you right this very moment.

How to Prepare for a Long-Distance Move

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What’s the difference between preparing for a local move and a long-distance move? If you guessed “time”, that’s only part of the equation.

You have lots of options to prepare for, and unlike a local move, there are more steps you need to take for better results. After moving people for, give or take, a couple decades, here’s what I’ve learned when it comes to preparing for a long-distance move.

How Am I Gonna Get Me and My Stuff Where I’m Going?

You have a number of options when planning a long distance move. Your options will all depend on these three things:

  • How much stuff you’re hauling
  • Your budget
  • Personal preference

What if I’m driving?

Some people decide to drive across the country, especially if they are bringing a vehicle or two. Beforehand, however, you should consider:

  • Car’s age and how many miles it has clocked
  • How many people and things it needs to hold
  • If it can handle a long trip without breaking down

If you need to get repairs ahead of time, then trust us, do that first. If that seems like it could be an issue or you just don’t wanna add hundreds of miles to your car, consider getting your car shipped.

Your other options are hitching it (to a truck for towing) or just ditching it. You can always try selling it or trading it in if you decide this is the end of the road for the car.

Are you driving with small childrenTransporting pets? Using an RV? All of those have special considerations, so click those links to learn everything you should know first.

Moving far away?

Do it cheaper.

 

MovingPlace can save up to 40% compared to traditional interstate moving companies. Click here to learn how.

What transportation should you get to move your stuff long-distance?

Unless you’re selling everything you own and driving into the sunset, you’re gonna need something safe and reliable to get all your stuff to your new place.

What you need depends on your unique move. Don’t worry, you’ve got choices. Here are your best transportation options for a long-distance move.

Legend: $ out of “$$$$”


Get a Rental Truck

The three major rental truck companies you’re likely to have access to are U-Haul, Budget and Penske. (There might be alternatives near you for you to check for better prices.)

It’s true that you will get a better mileage rate for doing a “one way” drive (taking a rental vehicle from one store to another store), but your invoice will still likely be considerably higher by the end. If you’re willing to drive, though, this could save you plenty of money over other options.

Pros: Most affordable long-distance move option.

Cons: Much fewer customer service options, way more time investment, no labor estimate, very difficult without movers.

Price: $$

Long-Distance Movers with a Truck

 

 

What if you don’t want to figure out where to get the truck or you don’t want to drive it? Well, movers who do the transportation (and aren’t van lines—there’s a difference!) are a cheaper solution, if you know how to go about booking it.

For long-distance moves, user reviews overwhelmingly recommend companies like MovingPlace, which connects the dots and pieces together the best long-distance moving experience for you so you don’t have to spend eternity calling a million businesses, or spend an arm and a leg by going with an old-fashioned interstate mover.

Check out the rates here. If you’ve already budgeted for a Full-Service move, you may be pleasantly surprised how much it can save you.

Pros: Your move is figured out for you, the best-reviewed moving service online.

Cons: More expensive the more stuff you have, less affordable than a DIY move.

Price: $$ or $$$ (Depending on your move)

Renting Space on a Truck

ABF

This is the service a lot of the big-rig companies offer; you’ve probably seen their trucks on the road: ABF/UPack, Old Dominion, and more.

This is how it works: a semi-truck trailer is dropped off at your home, you load your stuff (or have someone load it for you), and you partition it off to keep it separate from other customers’ belongings.

A driver will come to take the trailer away and drive it to your new home. Sharing space on a trailer with other people who are moving is a cost-effective way to get your belongings across the country because you only pay for the space on the trailer you take up. That said, because this moving option involves multiple individuals’ prize possessions packed inside in shared moving trucks, we highly recommend protecting your stuff with smart loading.

Pros: You pay only for the space you use, transportation all taken care of.

Cons: More expensive the more stuff you have, some companies offer less flexibility with loading and unloading dates. Can have a high claims rate, unless you book with a well-reviewed “you load, we drive” moving service, like our partners at MovingPlace.

Price: $$$

Get a Portable Moving Container

PODS.com

Moving containers are ultra-convenient for long-distance moves for a few important reasons.

The biggest plus for moving containers is being able to load your belongings at your own pace. Companies like PODS bill you monthly (while others are at least give you a few days). Like a freight trailer but a lot smaller (another bonus for people who don’t have their own private driveway), your portable container is dropped off empty and picked up when full, then kept in storage untouched until you request delivery at your new home.

But be aware: unlike more traditional self-storage, access to your portable container is only easy if you keep it in your front yard; an appointment is generally necessary and will cost you extra, so plan ahead.

Pros: The most flexibility of any long-distance moving option, transportation is taken care of.

Cons: Costlier the more items you own, can add complexity if you send your stuff into their storage units.

Price: $$$

Get a Quote from a Full-Service Moving Company

Two Men and a Truck

If money and time is no object, call a Full-Service moving company. They can assess your home and schedule a crew of movers to come with the packing supplies to pack, load, drive, and unload your stuff within the month of your choosing.

Pros: Your move done for you, minus the coordination.

Cons: Almost always the costliest option, lengthy to coordinate and requires more time (sometimes a month ahead of time, or more).

Cost: $$$$


Wondering which option is best for your move? Go ahead and ask the pros.

How Much Do Long-Distance Moves Cost?

Interstate and long distance moving companies charge based on weight, distance, and any extra equipment or insurance options you opt into.

The average cost of an interstate move is $4,300 for an average distance of 1,225 miles and a shipment weight of 7,400 pounds, according to the American Moving and Storage Association and as reported by numerous outlets. Sound high? See if we can help lower the cost.

Ultimately, as we’ve explained above, the price will depend on:

  • Your exact starting and ending points
  • How much you need to move
  • Modes of transportation
  • Who, if anyone, you decide to hire

One more big factor to consider is if you have any specialty items to move, such as a baby grand piano or gun safe.

Are there any ways to reduce the price?

Here are some money protips you should know as you collect estimates:

  • Binding vs. Non-Binding Estimates: This is important to know if you’re pursuing a Full Service move. A binding estimate means you will pay the final price of the estimate regardless of whether your stuff ends up weighing less or more than expected. A non-binding estimate means you could end up with a different final tally, either less or more, depending on the weight
  • You can bring the price down by being flexible with travel dates; weekdays, especially in the offseason (not summer) are often cheaper
  • Ask moving companies for discounts. For example, members of the military and veterans often get cheaper rates for rental trucks and containers
  • If you have time before you have to move, you should try to start a moving fund
  • Be sure to keep track of spending and make a written out or digital budget
  • Those who are moving for work should see if the company reimburses for any or all of the move

How long does it take to pack for a long-distance move?

Here is, generally speaking, the time-required estimates for packing a home:

  • Studio/1BR Apt – 1 Day*
  • 2BR Apt – 1-2 Days
  • 3BR Apt – 2-3 Days
  • 2BR House – 2-3 Days
  • 3BR House – 3-4 Days
  • 4BR House – 4-5 Days

* “One day” is about eight hours of one-person packing.

Knowing this, the single best strategy for packing is to start well in advance of when you think you should start, no matter which transportation option you choose. (In all my experience, I never heard someone say that packing took less time than they expected.)

Tips for Fast Packing

Try this: pick a closet or a room, or even just part of one room, and time how long it takes to pack.

This may give you an idea of how long it will really take you to pack up your entire home – and it will probably start looking like it will take much longer than you originally thought—so fair warning.

Make a checklist of the kinds of things you don’t need for a while. This can help minimize time spent deciding what to pack once you get started and are faced with that mountain of accumulation in the closet or the spare room.

The Most Trusted Moving Checklist on the Web

The Moving Checklist: Everything You Need to Know to Move

Things you don’t need for a while often include:

  • Out-of-season clothes
  • Holiday items
  • Books
  • Sentimental items
  • Decorations
  • Seasonal bedding

Even if you are undecided about what to do with some of your belongings, other groups of items are a no-brainer. Get them packed and out of your way.

Shelve the sentimental. You will undoubtedly come across stuff you think you might want to get rid of but aren’t quite sure. Expect it, and set all that stuff aside for later. The monstrous task of packing tends to make people see with much more clarity what they really need and what they can let go of.

Label boxes as you go! You will forget what is in all those boxes. Trust me.

DO NOT pack important paperwork, forms, documents. Shred those you don’t need. Things to to not pack away include:

  • Cash, credit cards, checkbooks
  • Bank and other financial statements
  • Insurance documents
  • Jewelry, high-dollar jackets/coats
  • Laptops/tablets w/cords, data backups
  • Medical/dental records, prescriptions/medicine
  • Personal documents, professional files/papers
  • Cell phones, chargers
  • Car/House keys
  • Family photos/irreplaceables
  • Identifying documents – birth certificates, social security cards, drivers licenses, passports

And get used to the idea of having boxes around.

Could I ship my stuff through the mail?

You could theoretically choose to ship some of your things via UPS, FedEx, or the U.S. Postal Service (USPS). Yes, it’s cheapest to send through USPS, but after packages get to only two pounds, pricing typically levels out. (That said, check out media shipping rates if you want to ship out a parcel or three that each weigh around 20 pounds.)

Where can I get packing materials for a long-distance move?

The easiest way to get clean, sturdy boxes and packing paper are from your moving service provider, who often sell these things. Many self-storage facilities also carry these things, along with tape. Though from a price perspective, you might be better off getting it from a home improvement store.

If you are looking to shave some dollars off your move, check out where you can find some free moving boxes here.

Protip: Bubble wrap is an attractive option for particularly expensive/hard-to-replace breakables, but it is bulky and becomes expensive quickly. Packing paper is more than adequate for packing most things. It is also easier to handle. Make sure you use the right kind of tape, too.

For some extra padding and protection for your most important and fragile items, consider using clothing/towels to wrap those items and/or line your boxes.

How do I load my vehicle for a long-distance move on my own?

Deciding to go it alone? Make sure to do this:

Load your belongings in what movers often call tiers. This means building walls, i.e., vertical layers of furniture, boxes, and assorted loose items. Furniture pads are crucial for this.

For example: set down your dresser and a desk (padded of course), some not too heavy boxes set on top of them, and top them off with outdoor equipment, pillows in plastic bags, etc. This all makes up one-tier.

Build one tier at a time, mixing furniture, boxes, and miscellaneous stuff. Cluster your items together like this to keep your stuff safer in the long run. Naturally, not all your tiers will be uniform. It is critical to pack tightly to avoid having everything shift and bounce around in transit.

To learn how pro movers move heavy furniture, check out this detailed post.

What if I’m flying?

If you’re taking a plane to the final destination, you should obviously consider bringing some things with you in luggage or handbags to save money on however you’re moving the rest of your stuff. Pack clothes and personal items that won’t break in the luggage, and bring fragile stuff, such as laptops and digital devices, in your carry-on bag. Paying for extra luggage on a flight is sometimes cheaper than shipping it via snail mail! Pile up your stuff, do the calculations and see what works best with your budget.

Looking to maximize your flying budget? In “The 10 Best (and Worst) Airfare Search Sites,” Frommer’s shares some of the best places for you to seek hot deals for air travel. When researching prices for flights, consider the following online travel agents and booking sites, but recognize that being better known does not necessarily mean being the best.

Is there anything extra I have to do if I’m moving across state lines?

Doing your homework on what is required of you for your specific interstate move is the first step.

Interstate moves are particularly complicated due to state laws. You still legally have to know what you are responsible for when you cross into another state.

Hiring movers? Some moving companies can’t even provide service for interstate moves because they lack the proper license. Check in with your mover ahead of time. (Of course, typing in your ZIP Code into HireAHelper filters all that stuff automatically.) 

In addition, you have to know both state and local laws and ordinances that may be relevant to you. Both your departure and arrival towns likely have parking rules, which will be a consideration as you’re loading and unloading, especially if you’re leaving a PODS container somewhere for a week or more. (You think you can just park a big truck on a busy New York City road any time you want?)

Also, some states have certain laws restricting what you can bring in. For instance, there are a number of items that are illegal to bring into California, including certain firearms and fruits. Yes, your pet ferret, among other things, can’t join you if you’re headed for the Golden State.

What do people put off longest when they move interstate?

What do you need to do if you’re moving to a new state? This is what your to-do list should look like:

  • Forward your mail. Regardless of distance or state, do this first. This requires filling out a change of address form with the United States Postal Service (USPS)
  • Get a new driver’s license and plates. Typically, states require you to get your new license within 30 days, so make this a priority. Unfortunately, this will probably require standing in line at the DMV. One thing we can guarantee is it will be as annoying as nails on a chalkboard no matter what state you’re in
  • Establish domicile for tax purposes. In other words, that means becoming a resident (No matter where you go, they’ll have taxes!)  
  • Transfer your utilities
  • Get a license for your pets if you have any (as long as they aren’t ferrets in California!)

Want to be reminded about even more easy to forget things? Check out these 21 easy-to-forget steps when moving to a new state.

Moving far away?

Do it cheaper.

 

MovingPlace can save up to 40% compared to traditional interstate moving companies. Click here to learn how.

Should I get rid of my stuff?

Take a look over the vast empire you’ve established. You must recognize that the less stuff you have to move, the better off you’ll be. After all, professional moving companies generally charge you based on the weight of the stuff you need to be transported. In other words, both literally and figuratively, you will have lifted a weight off your shoulders if you downsize.

“You’ll almost certainly want to bring some of your stuff, but the vast majority of what you own is replaceable,” writes Scott Meslow in GQ. “And the cost of moving most of what you own across the country is comparable to the cost of just buying something similar—or better!—once you actually arrive.”

The good news? Purging can be cathartic. Discover some ways you can unload your stuff before moving day:

  • Sell stuff online through Craigslist, eBay, or Etsy
  • Have a traditional garage sale
  • Give away things to your friends and family
  • Donate items through charities or religious organizations
  • Recycle old, worn-out clothes at a local recycling center 

Experts suggest taking photographs, especially for anything of great value. You may want proof of exactly what condition the chosen ones – items with which you simply can’t part – were in before they get on the moving truck (or whatever mode of transportation you choose).

How do I move long-distance with a pet?

Moving long distance with a pet, obviously, depends on the pet. For a typical dog (or cat), some rules of thumb include:

  • Minimize anxiety with a toy
  • Ask for help watching your pet
  • Build a safe space during load/unload
  • Keep them tagged
  • Keep medication unpacked, if necessary
  • Feed them lightly

If you want to learn all the little details of how to move with a pet, check out this guide.


Got more questions?

We’ve got plenty of info in the form of reviews from customers of Penske, Budget and U-Haul on Moving101, as well as some alternative companies to look into for comparison shopping.

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