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How Do I Plan a Long Distance Move?

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Moving long distance requires patience, stamina, and grit. But it doesn’t have to be an awful experience. With some planning, a little know-how, plus some research, you can make the process of moving much easier. But just to help you out, we went ahead and did all the research for you.

After all, settling into a new, far-away land shouldn’t be anything less than transformational! 

How Am I Gonna Get Me and My Stuff Where I’m Going?

You have a number of options when planning a long distance move. Your options will all depend on these three things:

  • How much stuff you’re hauling
  • Your budget
  • Personal preference

What if I’m driving?

Some people decide to drive across the country, especially if they are bringing a vehicle or two. Beforehand, however, you should consider:

  • Car’s age and how many miles it has clocked
  • How many people and things it needs to hold
  • If it can handle a long trip without breaking down

If you need to get repairs ahead of time, then trust us, do that first. If that seems like it could be an issue or you just don’t wanna add hundreds of miles to your car, consider getting your car shipped.

Your other options are hitching it (to a truck for towing) or just ditching it. You can always try selling it or trading it in if you decide this is the end of the road for the car.

Are you driving with small children? Transporting pets? Both of those have special considerations, so click those links to learn everything you should know first.

What about my stuff?

The most hands-off option for getting you and everything long distance is a Full Service moving company. If you have the money for going that route, you need to find one with proper licensing, especially for interstate moves, as opposed to somebody off Craigslist.

What other options are there? Some people who make a long distance move opt to rent a moving truck for loading up their stuff and driving it themselves, then only hire movers for the lifting part, not the driving. This is called Hybrid Moving and can save a lot of money (if you don’t mind the drive). 

If you want to leave the driving to somebody else but still want to save money as compared to a Full Service Move, you can opt for portable moving containers like a PODS container. With those, professionals drive your stuff to and from destinations.

A final option to explore is to rent space in a freight truck that a professional driver hauls to your final destination, or sometimes to a warehouse for pick up.

The pros, cons, and prices of all of these options (and much more) are covered extensively on Moving101.

If you opt for a moving crew, make sure you get the answers to these questions:

  • How long have you been in business?
  • How much experience do you have serving clients moving long distance? How does that compare with the number of local moves you conduct for clients?
  • Do you have proper, up-to-date licenses? Are you legally able to work in both states and cross state lines?
  • What kind of feedback do you get from clients?   
  • How would you describe the value you provide for the price you charge?
  • What are your policies regarding damaged or lost goods? What are your policies regarding re-scheduling or canceling service?

And you shouldn’t just take their word for it either. Get genuine opinions by consulting verified reviews on HireAHelper or anywhere you look.

What if I’m flying?

If you’re taking a plane to the final destination, you should obviously consider bringing some things with you in luggage or handbags to save money on however you’re moving the rest of your stuff. Pack clothes and personal items that won’t break in the luggage, and bring fragile stuff, such as laptops and digital devices, in your carry-on bag. Paying for extra luggage on a flight is sometimes cheaper than shipping it via snail mail! Pile up your stuff, do the calculations and see what works best with your budget.

Looking to maximize your flying budget? In “The 10 Best (and Worst) Airfare Search Sites,” Frommer’s shares some of the best places for you to seek hot deals for air travel. When researching prices for flights, consider the following online travel agents and booking sites, but recognize that being better known does not necessarily mean being the best.

Should I ship my stuff?

You could theoretically choose to ship some of your things via UPS, FedEx, or the U.S. Postal Service (USPS). Yes, it’s cheapest to send through USPS, but after packages get to only two pounds, pricing typically levels out. (That said, check out media shipping rates if you want to ship out a parcel or three that each weigh around 20 pounds.)

Of course, you probably have more than a few pounds worth of stuff. In this case, moving containers are a savvy pick for getting your stuff driven to where it needs to go for you. Not only do shipping containers come in different shapes and sizes, but you can plan to keep them placed somewhere for usually as much as a month at a time, so there’s lots of flexibility with using a moving container for a long distance move.

There are several things to consider when thinking about using a moving container:

  • Do you care if it’s wooden versus metal?
  • How many do you need?
  • How long do you need it to wait for you before unloading it?
  • Do you need help loading and unloading it?

Your options will depend on where you live, due to which moving container companies are available to you. Beyond PODS containers, check out this massive break down of the best moving container companies for your exact situation.

Moving101 Container Price Comparison

How Much Do Long-Distance Moves Cost?

Long distance and interstate moving companies charge based on weight, distance, and any extra equipment or insurance options you opt into.

The average cost of an interstate move is $4,300 for an average distance of 1,225 miles and a shipment weight of 7,400 pounds, according to the American Moving and Storage Association and as reported by numerous outlets.

But ultimately, as we’ve explained above, the price will depend on:

  • Your exact starting and ending points
  • How much you need to move
  • Modes of transportation
  • Who, if anyone, you decide to hire

One more big factor to consider is if you have any specialty items to move, such as a baby grand piano or gun safe.

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Are there any ways to reduce the price?

Here are some money protips you should know as you collect estimates:

  • Binding vs. Non-Binding Estimates: This is important to know if you’re pursuing a Full Service move. A binding estimate means you will pay the final price of the estimate regardless of whether your stuff ends up weighing less or more than expected. A non-binding estimate means you could end up with a different final tally, either less or more, depending on the weight
  • You can bring the price down by being flexible with travel dates; weekdays, especially in the offseason (read: not summer) are often cheaper
  • Ask moving companies for discounts. For example, members of the military and veterans often get cheaper rates for rental trucks and containers
  • If you have time before you have to move, you should try to start a moving fund
  • Be sure to keep track of spending and make a written out or digital budget
  • Those who are moving for work should see if the company reimburses for any or all of the move

What if I’m Moving Across State Lines?

Doing your homework on what is required of you for your specific interstate move is the first step.

Interstate moves are particularly complicated due to state laws. You have to know what you are responsible for when you cross into another state.

Hiring movers? Some moving companies can’t even provide service for interstate moves because they lack the proper license. Check in with your mover ahead of time. (Of course, typing in your ZIP code into HireAHelper filters all that stuff automatically.) 

In addition, you have to know both state and local laws and ordinances that may be relevant to you. Both your departure and arrival towns likely have parking rules, which will be a consideration as you’re loading and unloading, especially if you’re leaving a PODS container somewhere for a week or more. (You think you can just park a big truck on a busy New York City road any time you want?)

Also, some states have certain laws restricting what you can bring in. For instance, there are a number of items that are illegal to bring into California, including certain firearms and fruits. Yes, your pet ferret, among other things, can’t join you if you’re headed for the Golden State.

To-Do list for interstate moves

What do you need to do if you’re moving to a new state? This is what your to-do list should look like:

  • Forward your mail. Regardless of distance or state, do this first. This requires filling out a change of address form with the United States Postal Service (USPS)
  • Get a new driver’s license and plates. Typically, states require you to get your new license within 30 days, so make this a priority. Unfortunately, this will probably require standing in line at the DMV. One thing we can guarantee is it will be as annoying as nails on a chalkboard no matter what state you’re in
  • Establish domicile for tax purposes. In other words, that means becoming a resident (No matter where you go, they’ll have taxes!)  
  • Transfer your utilities
  • Get a license for your pets if you have any (as long as they aren’t ferrets in California!)

How Do I Pack My Stuff?

Anyone who has ever moved can tell you that packing up your entire world is maybe the most stressful part of the journey. Getting sturdy cardboard boxes and wisely packing them is one way to ensure the process is easier. Refraining from making any of the boxes too heavy and keeping items that will go in the same room in one box are obvious tips.

Make sure to label everything. Most importantly, make use of soft items, such as pillows, to serve as buffers between breakables and harder items. Use appropriate packing material – such as bubble wrap and newspapers – to protect glass, china and other delicate items. You can learn more in “How to Pack a Moving Box.”

If you want to be extra cautious with your stuff, then turn to professionals for help with packing your things.

Should I get rid of my stuff?

Take a look over the vast empire you’ve established. You must recognize that the less stuff you have to move, the better off you’ll be. After all, professional moving companies generally charge you based on the weight of the stuff you need to be transported. In other words, both literally and figuratively, you will have lifted a weight off your shoulders if you downsize.

“You’ll almost certainly want to bring some of your stuff, but the vast majority of what you own is replaceable,” writes Scott Meslow in GQ. “And the cost of moving most of what you own across the country is comparable to the cost of just buying something similar—or better!—once you actually arrive.”

The good news? Purging can be cathartic. Discover some ways you can unload your stuff before moving day:

  • Sell stuff online through Craigslist, eBay, or Etsy
  • Have a traditional garage sale
  • Give away things to your friends and family
  • Donate items through charities or religious organizations
  • Throw away old, worn out, or unusable items

Experts suggest taking photographs, especially for anything of great value. You may want proof of exactly what condition the chosen ones – items with which you simply can’t part – were in before they get on the moving truck (or whatever mode of transportation you choose).

Moving long distance is a tremendous undertaking. But if you prepare and research your options, you can make the move successfully without pulling out your hair. As you deal with the technical aspects of the move, give yourself a break if you – or others in the family – get emotional. Starting a new life in a new place is never easy. A stress-free move is the first step to arriving at this new world. 

How to Best Unload Your Moving Truck

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Loading your truck is like getting ready for prom. You want everything to be perfect.

Unloading, on the other hand, is kind of the same way; take everything off, drop it on the floor and go jump in the pool with your friends, right?

Yes and no. Unloading a moving truck is definitely easier than loading one, but like jumping in the pool, there are good ways and bad ways to do it.

Below are some tips for safety and speed so you can not only do the job right but have plenty of time for the post-party. (And this all applies for moving containers too!)

How to Prepare Your Unload

Park on a flat, level surface

If you are renting a portable container like a PODS, you can expect it will be set on even ground. The same thing goes for a rental truck.

You’ll want to park in a similar level place, to make unloading both safer and easier. If you simply have to park on a sloped surface, point the front of your truck downhill. (You can imagine why.)

Apply the emergency brake

This applies even if you park on a level surface. It also doesn’t hurt to put chocks – or rocks or blocks of wood – under one or more of the wheels. 

Open the back of the truck slowly

Your stuff will have shifted around in transit, and the possibility of something tumbling out onto the ground, or on you, is very real.

If something is about to come tumbling out, you may feel and/or hear it pushing against the door as you open it. But not always.

Keep your eyes open and have an extra set of hands ready.

Ramps slide out quickly, be careful

Rental trucks generally come equipped with a loading ramp that slides right out from under the rear door. Unlatching it, sliding it out and locking it in place is simple. So is hurting yourself if you aren’t careful.

That ramp is heavy! And pulling it too hard can turn it into a battering ram with you being the one getting battered. Ease it out all the way and set it down on something not your toes. And remember to set those hooks at the top of the ramp securely in place!

How to Unload Safely and Quickly

Get off to a pretty slow start

That’s right! Even if nothing looks about to topple over, you still want to take it easy when you begin unloading your stuff.

Your stuff will shift and resettle in transit

This goes triple if you have a freight trailer!

The pedal of the bicycle you so carefully placed on top of all those boxes might now be stuck in between two of those cartons, and pulling too hard trying to free your bike can send a whole stack of stuff cascading down on top of you. 

Remember, if your truck was packed to the gills, you won’t have much room back there for your feet. Take your time. Watch your step. Ease those first items off the truck, always aware of how close your Nikes are to the edge of that deck. One misstep and there goes your stuff (and you).

Assign a ramp person

If you have someone (or a few people) helping you, assign one person to stay on the truck to break down the load and put everything at the edge of the deck where the others can grab it without having to climb into the truck.

Not only does this save time, it also eliminates a ton of bending over.

Working like this, it’s never long before the person on the truck gets ahead of the others. This is a good time for that person to nominate someone to help carry that sofa or dresser off the truck and into the house. In addition, jumping off the truck and helping get all the stuff they’ve set on the deck into the house is the obvious way to keep the process rolling.

Tackling the unload all by yourself? Try working in a similar fashion. As you break down your load, position as many boxes and other items as possible along the edge of the deck. Then you’ll be able to make a bunch of trips back and forth without having to walk up and down that ramp every time, saving both your legs and your back.

 

Form a box brigade

Building on above, if you are lucky enough to have two or more people helping you unload:

  • Keep one person working on the truck
  • One person carrying stuff from the truck to a staging area (usually the garage or the front door)
  • One person working inside carrying everything from the staging area to where it all belongs

Naturally, the person on the truck will start getting ahead of the person carrying stuff to the staging area, who will in turn probably get ahead of the person running back and forth inside the house. Periodically jumping off the truck or stepping inside to help your buddy catch up keeps everyone moving – and quickens the process of emptying out that truck or portable container.

Which, of course, leaves more time to enjoy the pool.

Use a dolly

When you are unloading your moving truck, a hand truck (also known as a dolly) is your best non-human friend.

Rolling heavy stuff means you don’t have to carry it. Rolling a stack of boxes means making one trip instead of three or four! The bigger your load and the heavier your stuff, the more you will thank yourself for having that hand truck around. It’s an essential item to rent of your moving truck doesn’t come with one, or if you don’t hire moving labor.

Make sure, by the way, to use that hand truck correctly. You should always be higher than the dolly when rolling stuff down that ramp. If you are hand-trucking something large and/or heavy, have an extra set of hands at the lower end to keep that thing moving steadily—and slowly!

Want to really learn how to use a dolly? Check out this post.

Center everything before it goes off the truck

It goes without saying that when you’re unloading major appliances and large pieces of furniture – or anything for that matter – you want to be doubly certain neither your feet nor the wheels of your hand truck miss that ramp.

But you also want your hand truck to hit the ramp squarely; if one wheel starts going downhill before the other your hand truck will start to tip to one side. Your buddy on the bottom end will naturally try to steady it, which can send one of his feet off the side of the ramp, and things will just keep going downhill from there.

Whether you are rolling or carrying that big heavy appliance or piece of furniture, you want to get centered on the back of the truck before you head for that ramp.

Again, when using a dolly, those wheels go down before you do. If you and a buddy are carrying that item, whoever is holding the bottom end needs to travel down first. In either case, the person on the lower end is responsible for maintaining a straight line of forward progress. 

Ready to unpack?

That’s a whole other thing, so make sure to read our unpacking guide too!

Protip: If you have to walk up a slope or up any stairs, it’s good practice to turn yourselves around so the person holding the top of that big bulky piece is again in a higher position.

Going upslope, however, the person on top takes over steering duty. The person on the bottom then will have the responsibility of providing most of the upward momentum. (This is especially true when going up a staircase.)

In other words, the person on bottom pushes while the person on top does their best to avoid banging into the walls and tripping up the steps. 

Get Some Quick Help

And if all else fails (or you realize you have more stuff than you thought you did after loading your truck), do yourself a favor and double-check our movers’ prices for unloading trucks.

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From my decades of experience moving people, an unbooked mover is pretty motivated to come out, as opposed to sitting around doing nothing. Do a quick fly by on HireAHelper if you were wondering, “But are there any local movers near me available to lend me and my friends a hand?”

I’ve saved plenty of people’s moving day who thought to check, even last second.

Illustrations by Emily Roberts

What’s a Moving Container? A Guide for Everything You Need to Know

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If you’re planning a move and have done the slightest bit of research, you might be wondering, “What’s a moving container?” Most of us can understand rental trucks, which we often see passing by us on the highway.

Well if you’re still confused, think of moving containers as the younger, hipper cousins to rental trucks.

Moving containers (commonly, but incorrectly called moving pods given “PODS” is a specific brand) are basically just portable storage units. They are metal or wood containers in which you can store your stuff.

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Because they are portable, they can be loaded onto a truck for transport down the block (or across the country!). Moving containers make it ultra-convenient for people to load, pack and transport their stuff.

They can be delivered to your home or office, where it remains on the grounds while someone loads it up with your stuff. When you’re ready to move, you can call the company to have a professional driver pick it up and deliver it to the next location. There, you unload the goods and move in! You might have seen them on the grounds of your neighbor’s home or local businesses.

Once you know what they are, you’ll start spotting them everywhere.

What Do They Look Like?

It varies, but by and large, moving containers just look like big boxes. Container sizes vary. Some are as big as 16 feet long, while others are as small as 7 feet long. Their heights differ, too. Some are skinny and taller to take advantage of the height to pack in more stuff. Others are shorter, which is really convenient for loading but, of course, might not allow you to fit as many things.

Where Do I Go to Get a Moving Container?

PODS claims to be the founder of this niche in the industry, and it is arguably the best known of the container companies. But there are other big names, including 1-800-PACK-RAT, Smartbox, and Go Mini’s, to name a few. Even U-Haul has gotten in on the act with U-Box.

What Are the Differences Between Companies?

PODS offer customers the chance to rent up to three different sized containers based on their needs. Others, such as Smartbox, rent out just one size container. (In their case, it’s 8 feet wide and 7 feet tall.) Containers are also made of different materials, depending on which company you choose. PODS are steel-framed. U-Pack’s containers are made of “weatherproof metal.” Some others are made of wood and usually include some weatherproof type of covering instead.

People frequently debate the merits of each type of container. Some say the metal containers – the likes of which can be found at PODS and 1-800-PACK-RAT – are best because of their sturdy construction and ability to stand up to any kind of weather. Others argue they lack air circulation, which can potentially cause mold, mildew, or at the very least, musty smells. The wooden containers, such as the pressure treated plywood ones that U-Haul/U-Box rents, might allow for more ventilation, but they are not necessarily as weather resistant.

If you really want to dig into all the pros and cons of each company, including average prices, reviews, pictures and more, check out the moving container page at Moving101.

How Much Do Moving Containers Cost?

Moving containers can be pretty affordable relative to other moving services. They are especially good for those moving to and from smaller homes and apartments. 

Prices can range between around $500 (to move stuff to and from a small home or apartment in a local move) to $5,000 (for multiple containers making a long-distance move with many items from a large home). The cost really depends on the amount of stuff you plan on transporting and the distance the driver will be traveling.

How do you figure out exactly how much your containers would cost? These are the questions to ask:

How Big Is My Place I’m Moving Out From?

When you have a bigger home, you generally need to rent more containers, which of course elevates the price.

In addition, you have to be able to park these containers somewhere without violating local ordinances; with multiple large containers, you might have trouble—especially in a city where parking can be challenging. Sometimes, more containers also require more drivers or trucks. This all matters when gathering estimates.

Where Am I Moving To and From?

As you might imagine, the cost also depends on which company you choose, based on which container is better for your stuff and if they’re available in your area.

For example, PODS typically charges a little more than $600 for a local move and more than $3,000 for a long-distance move. On the other hand, Door to Door charges about $1,700 for local moves and more than $2,300 for a longer move. (UPDATE: Door to Door has been purchased by U-Haul and absorbed into their U-Box service.)

Moving101 Container Price Comparison

Clearly, all the prices are more than you would spend on a rental truck that you would drive yourself. That makes sense if you think about it. Companies are baking in the costs of the professional driver, their moving trucks, maintenance and fuel. (The cost will also rise the longer you keep the container for storage, as well as the more stuff you have to pack.)

Generally, moving containers remain economical for many of those planning a move and looking for a little more convenience and storage. It will cost more than a full-fledged DIY Move that includes renting a moving truck, but it won’t break the bank in the way a Full-Service Move would cost.

When Would I Use a Moving Container?

Moving containers are a good fit for people who want to conveniently load and unload their stuff in a specific location, on their own schedules. (There’s also no question it’s a better fit for those going a shorter distance and moving less stuff.) But there are plenty of times a portable storage is your best option.

Let’s say you can’t get the key to your place until the 25th of the month, but your lease ends on the 14th. What do you do? You call a moving container company.

How Does Booking a Moving Container Work?

Then typically, you go online or get on the phone, pick out a container, then schedule a date to drop it off wherever your stuff is. A sales representative will help you schedule based on how long you plan to keep the container for loading. You might ask about keeping it longer for storage purposes, in which case you can keep it on the grounds of the old place, or have it transported to the new place if you can get permission from owners or those moving out. Or you could even keep the container in one of the company’s storage facilities if they offer one.

You might need the container a few days to load it up. This is one of the differentiating factors between moving containers and trucks (and sales reps love to point this out). After all, rental trucks usually lock you into a schedule with little to no wiggle room.  

But there’s a catch with that flexible schedule. Sure, you can keep the container for long periods of time. However, if you keep containers longer than one month, you will pay much more than the original estimate because moving container companies generally charge by the month.

That means you have one month to load your stuff, schedule a pickup and delivery at the next destination, unload, and finally plan for the final container pick up.

About that pickup: usually, the container company sends out a driver to load up your container onto a big truck and drive it to where it needs to go. Another reason people might find containers appealing is the fact they don’t have to drive a van or big rig themselves. You leave the driving to professionals. Anyone hesitant to maneuver one of those big trucks on a highway or a long distance could see this as a major selling point.

Can My Movers Help Me with Moving Containers Too?

Yes! Professionals can load and unload containers just as they would a rental truck. You just have to ask!

Moving containers can be a smart choice for people who are looking to make a Full-Service Move at a fraction of the cost, or especially to pull off a Hybrid Move. It’s also a great option for those who need storage. Getting professional help moving can make the move actually not stressful. If you want to save your back and your relationships (by not having to ask family and friends for help), then they’re worth consideration.  

What If I’m Moving Long Distance?

Most container companies are actually excellent alternatives to traditional moving companies, since you can save a lot more money and transport is still included in your cost.

The best way to do a stress free, long distance move while still saving money is by hiring local moving labor on both ends of your move. This is called “Hybrid Long Distance”, and HireAHelper employs people who are trained professionals in getting you the best possible price point – sometimes as much as 40% cheaper than those big vans you see on the highway.

Click here to learn more about how to cut down the price for a long distance container quote.

Where Should I Start?

  • The first step is learning about the different companies and types of containers they have. Check out Moving101 for all the info you’d ever possibly need. Since every moving container company’s reviews and prices are gathered there in one spot, you can easily find your best option for you, based on your budget, availability and type of container.
  • The second step is to call up the sales representatives to get the low down on their availability, find the best fit for you, and book it!
  • The last step is to decide if you’re going to hire professionals to help you complete tasks like loading and unloading the container. Remember, don’t feel boxed in. You have the power to choose how long they work for and what items they move for you.

Get Help Loading Your Container

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With a little planning, moving containers fit nicely into any Full-Service Moving hack or Hybrid Move. You can keep your stuff somewhere while you’re moving, or have someone drive your stuff to wherever you need it. If you’re moving, you’d be a little silly to not compare prices and see if a container could save you a lot of money, or if using one would just be way more convenient.

Want Your Stuff in Self-Storage to Be Safe? Here’s What You Need to Ask

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Imagine you’re standing outside a self-storage facility. What do you see in front of you? Thick-walled buildings with metal doors bolted and locked up tight? Security cameras? Access code keypads? A tall fence with iron spikes? Heavy front gates and a sign warning would-be burglars about the 24-hour surveillance system?

All self-storage facilities have … some of this stuff. Some places have all of it and even more, providing maybe some peace of mind to anyone storing there.

That’s the idea anyway. But that’s not how it always works.

Colorado’s KDVR News tells us that a certain Denver-area self-storage facility has been burglarized at least fifteen times since January of 2017. That’s right, fifteen! (Which is exactly how many games the Cleveland Browns have won since January of 2013.) From the report,

“In many of the cases, the locks had been cut off and people renting the units weren’t aware their things had been stolen until Public Storage alerted them.

One renter told us he lost everything from leather chairs to sports equipment in February while another renter even lost her deceased parents ashes.

Another man lost $8,000 in items.”

The facility in question? They have iron gates that will not open without the required code. They have surveillance cameras in place. Some of the units are located along the interior corridors of the restricted-access building, providing an even extra layer of security.

So how does even one theft occur, let alone fifteen thefts?

For starters, in at least one instance the facility’s security cameras were, according to the police reports, “not plugged in.” In many instances, the locks on the doors to the burglarized units had been cut, which requires nothing more sophisticated than a stout pair of bolt cutters.

But come on … fifteen times?

We see two possible explanations. Someone who is renting a unit, and therefore has the necessary codes to get into the place, is going in at night (or maybe even the middle of the day) and popping other people’s locks. Assuming the facility’s management is interested in putting a stop to things, they would have checked their security footage and shared what they saw with the authorities.

In terms of that place in Denver, according to KDVR’s report, this doesn’t seem to be the case. Which leads us to our second possibility: the series of thefts could just be an inside job by anyone from a low paid employee to a corrupt head of the company.

No, we don’t have proof of either of these happening at the facility in question, and we aren’t making any direct accusations here. Maybe there are a couple of guys out there who are really good at hopping fences and slipping into locked buildings – and then slipping back out and hopping back over the fence carrying their loot which, in one of those cases, included leather chairs. I’m just saying.

So how can we protect our stored belongings when we don’t even know who we’re protecting it from?

The simple answer to how to best protect yourself is to eliminate as many potential culprits as humanly possible. Look for these things in mass in a self-storage facility:

  • Serious exterior security
  • High fences with iron spikes
  • Surveillance cameras
  • Code-controlled gates and doorways

But even these offer varying degrees of security. Questions to consider include: Do the cameras record grainy still-shots of moving objects or HD video resolution? Is the footage monitored in real time by a human being (who is not sleeping) or does it just get stored somewhere until a theft has already occurred? Are the codes for the gates and doorways changed regularly? Is each customer assigned a unique code to detail who has come and gone when?

You should even ask if a facility records the license plates of vehicles entering and exiting the premises, or whether they check photo IDs of people on their way in. Also, is there is a backup power supply for all those codes and cameras in case of an outage? Don’t be shy about asking such questions. These are things you are paying money for and need to know.

What else should I know?

Other important variables (which you don’t even have to ask about) include

  • If the facility is well-lit at night
  • If the facility is located in a higher-crime area
  • What the surrounding environment consists of, such as, does it stand in developed suburbia or out in a landscape of abandoned lots and industrial parks?

There are also things you can do yourself to decrease your chances of being victimized. Using a lock the facility provides may be convenient, but your better bet is to get your own lock. Law enforcement types and criminals alike will tell you that a padlock is no match for the well-equipped thief. A disc lock or a cylinder lock (if the facility can accommodate one) is much more difficult to cut.

While we don’t recommend it, if you must put certain valuable or irreplaceable items into storage, put them in the rear of your unit to make them less visible and thus less vulnerable. And for the protection of everything you are storing, be aware that while a self-storage provider may offer some kind of coverage against fire, flood or catastrophe, they are under no legal obligation to do so. What’s more, they will, by and large, refuse to be held accountable for any loss due to theft. Most facilities will require renters to have their own insurance policy for their belongings, but your homeowner’s or renter’s insurance policy, even if it covers stored items, may not allow for reimbursement for items damaged by mold, mildew or infestation, regardless of who may be at fault.

And finally, do a little searching at home.

A quick Internet query may turn up some bad news about the self-storage facility that looked so good in person. Now, whether one incident at this or that place may not be grounds for outright rejection in your book. That’s your call. But fifteen thefts in ten months?

You might want to keep on searching.

Questions About Portable Moving Container Companies (That You Didn’t Know to Ask)

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It’s probably not hard to guess that the portable self-storage business is booming. Those boxes are everywhere. What might not be so well-known is how differently the many players out there operate.

In this spirit, here are some answers to questions you may or may not know to ask, but a lot of “movees” everywhere ask us all the time.

If a meteor pulverizes my container, who is liable for the damage? Will I be reimbursed?

Obviously, damage is more likely to occur in some other, less dramatic way while the container is parked somewhere. But regardless of how it gets damaged, it still depends!

If you didn’t purchase coverage (sometimes incorrectly called “insurance”), you may not be covered for anything – and that includes damages to the container. You might be thinking that, say, a meteor qualifies as an Act of God and is one of those things you’ll be covered for no matter what, but tell that to the couple from Houston who found out a little too late that the portable storage company they used didn’t offer flood insurance.

It is critical that you ask your portable storage provider about coverage against loss and damage. Not just for your stuff, but for the container itself, as some companies require you purchase coverage for both their stuff and for the container itself. Make sure to ask if you don’t want things left to the whim of floods. Or meteors.

Can I arrange to keep my storage container on my property until I am able to load it up?

PODS, like many companies, will tell you that you can keep it there on the driveway as long as you want, as long as you pay. The municipal authorities, however, might not be so accommodating. Make sure you double-check. 

Are portable storage containers weatherproof?

PODS containers aren’t, though they will say their containers are weather-resistant. Barring a headline flood, however, they might hold up. On the other hand, Packrat and ABF (with their ReloCube) claim their containers are weatherproof. (Anyone who has owned both water-resistant and waterproof boots will understand that the distinction is important to make.)

Whether containers are fireproof or fire-resistant is another point you might wanna ask about, especially if you live in fire country. Many containers are made of galvanized steel, though some can be aluminum or even plastic. As for SmartBox, they incorporate wood into the interior. If you’re keeping these things anywhere near woods, far crazier things have happened.

Can my portable storage container be locked?

Of course. It sounds like a silly question, but you may not know that you often have to provide your own padlock. So checking beforehand is anything but silly.

Are portable storage container facilities climate controlled?

It depends. PODS says “many” of their storage facilities are climate controlled. U-Haul says climate-controlled storage “is available”. Some companies may store their containers outdoors, so call and make sure!

American Portable Mini Storage is one company that offers climate-controlled portable storage containers as a mainstay feature.

Can I access my container if the company is keeping it in storage?

Once again, it depends. PODS says yes, but an appointment is necessary. U-Haul offers 24-hour access to their storage facilities.

Anything else I should I ask?

Sure: size of container to get, delivery window questions, and what a good price is are the most obvious. Luckily, you don’t have to be a moving expert. We’ve charted all of that info for you over on Moving101, so you can see all that stuff at a glance.

Plus, you can read what real people who’ve collectively used all the different companies have to say about their moving container experiences.

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Burglaries Inside Storage Units Are Becoming Common, but Can Be Avoided

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[Synopsis: In developing business relationships, quality is just as important as quantity.]

In our very first HireAHelper newsletter (Anyone out there remember?) we raised the idea of making friends with the folks at your local self-storage facility to develop a mutually beneficial business relationship. At any time of the year (and particularly during the busy season when so many people are coming and going) having a solid working situation with your industry colleagues can pay huge dividends.

But it also pays to know who you are shaking hands with. In any industry and profession, you are going to run across some bad eggs. The moving industry is certainly no exception. And neither is the self-storage sector.

Recent events in Independence, MO and Santa Cruz, CA remind us of this.

There in Independence, multiple break-ins of storage units left several customers feeling shaken and unsure of the industry.

“I always thought that if you put your things in something like that you are trusting those people to have security and watch over your stuff,” Hall said. “They just don’t.”

The situation repeated itself in Santa Cruz, CA. Dozens of customers had their valuables rummaged through and stolen, and multiple people were found living inside the storage units. That storage unit was eventually inspected by the city Planning Department and declared a public nuisance, but not before plenty of people got burned.

disclockTips such as not storing more than $5,000 in goods, purchasing insurance and using disc locks are offered when people get victimized. But the onus should ultimately fall on us within the industry for referring quality and safe services, as opposed to consistently pushing for maximum quantity. The latter is how we destroy our brand as an industry.

Business is all about relationships. And success in business is all about successful relationships. Successful relationships, in turn, require integrity and clarity from both sides of that handshake. If you hear there have been issues with a storage area, if you are dubious of your local storage units after seeing them, or if you are simply cramming as many customers into one place of business as possible, consider finding more alternatives.

As we continue down the roads of our own success, picking up people along the way, it’s important to remember to choose our friends – and our allies and business associates – wisely.

How Do I Load My PODS Moving Container?

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So you reserved a portable storage container (also called moving containers or shipping containers and/or ‘PODS’ containers – which is actually the brand that reserves the containers, not a name for a container) what do you do next? How do you actually load a PODS moving container?

(more…)

Real People: Using PODS Portable Storage and HireAHelper

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Picture of MerlisaThis post is part of our “Real People” series from Merlisa L., age 47 of Central Florida.

Pros/Cons/How-Tos of Moving using PODS

My philosophy when it comes to time and money is that it’s easier to make more money than it is to find more time. So when possible, I use money to buy more time.

This is one of the reasons I had always used full-service moving companies. I thought the one-stop shop approach to moving saved me enough time to offset the extra cost. However, that changed when I chose PODS to move from Arlington, Va. to Orlando.  (more…)

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