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Can a Moving Company Keep Your Stuff?

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No, moving companies can’t keep your stuff without a valid reason. However, scam movers have become more prevalent, and they may withhold your belongings in an attempt to extort more money from you. It’s typically a more common issue for interstate moves, but it could happen locally as well.

Unless you skip the agreed-upon bill or miss the delivery window, moving companies have to give you back your belongings. If either of those apply, contact the company first to resolve the issue — you may need to pay a legitimate balance or arrange a new delivery. Local regulations and your bill of lading (BOL) outline the return process.

With that said, it’s good to know what to do if bad movers steal your stuff. We’ve broken down everything you need to know, including legitimate and illegitimate reasons movers withhold items and how to proceed in either case.

Common Reasons Movers Might Hold Items

The Federal Motor Carrier Safety Administration (FMCSA) regulates reasonable timelines for interstate deliveries. According to the FMCSA, movers are required to transport goods in a timely manner. They must notify you of any delays beyond the agreed-upon delivery date detailed in your BOL. So if your movers don’t arrive on time, there should be a clear explanation, and if there isn’t, that’s a red flag.

You Haven’t Paid in Full Yet

A customer pays movers with a phone app

If you haven’t paid in full yet, movers can hold your stuff temporarily. They’ll put it in storage and charge you for the extra costs until you pay. Typically, details about retaining possession of your items are outlined in the Bill of Lading (BOL). The BOL defines all terms and agreements between you and your carrier, and it also outlines whether you have a binding or non-binding estimate.

Binding estimates mean your agreed-upon quote is exactly what you pay. Prices only change if you add extra items or services. A non-binding estimate gives you a ballpark price, but the final bill will likely vary. If the final bill is over 110% of the non-binding estimate, your mover must accept payment of 110% of the estimate upfront. The remaining charges can be deferred for 30 days.

Delivery Delays

Sometimes, delays happen. Severe weather, natural disasters, and equipment breakdowns can stretch out the delivery timeline. This is more likely during a long-distance or cross-country move. However, companies still must make efforts to deliver in a timely manner, and should try their best to communicate any delays.

If you want to learn more about delivery windows and how long moving companies have to get your belongings to you, read our blog How Long Does a Moving Company Have to Deliver?

You Missed the Delivery Window

If you’re not present to accept your delivery during the agreed-upon time, your moving company may place your shipment in storage. In this case, you’ll incur extra storage fees that you must pay before they release your items to you.

 

“According to the FMCSA, movers are required to transport goods in a timely manner. They must notify you of any delays beyond the agreed-upon delivery date detailed in your BOL.”

 

This is why it’s important to know your delivery window so you can make plans to be there to accept your belongings on time. However, emergencies and other life issues crop up, so if you miss the arrival of your things, communicate with your moving company about getting your stuff back as soon as possible.

Also, to avoid surprises, it’s smart to double-check your inventory list (if you created one) so you know exactly what’s being stored and can confirm everything arrives when it’s finally delivered.

You Were Scammed

A woman sits on the floor of a room that's empty except for a small stack of boxes next to her

Some scammers might disguise themselves as moving companies. They may move your belongings from Point A to Point B, but then they refuse to surrender your items until you pay more than the price you initially agreed to. In other words, they’re holding your stuff hostage.

Look out for scam movers by carefully vetting any companies you consider booking. Red flags include:

  • Requiring a large upfront deposit
  • Not providing a written contract or estimate
  • Not showing a certificate of insurance or licensing
  • Negative reviews or no reviews
  • Low estimates that get inflated with hidden fees
  • Demanding payment in cash
  • Not having a physical address or office
  • Arriving in a rental truck instead of a company-owned vehicle
  • Pressuring you to sign new contracts or changing payment terms after loading your belongings

What to Do if a Moving Company Won’t Release Your Belongings

A woman sits at a table with an upset expression. A laptop and several papers are spread across the table and she's on the phone

If a moving company isn’t releasing your belongings, first determine if they can’t or won’t. A weather-related or otherwise reasonable delay may require some patience, and should be something the movers bring up proactively. However, if movers are holding your stuff hostage, take these steps:

  1. Document all communication: Start documenting every time you communicate with the company. Note when they make demands for payment.
  2. Contact the moving company: Ask the moving company why they’re holding onto your belongings. If you booked your move through HireAHelper, contact us directly. We use a trusted network of movers and can help settle any disputes.
  3. Review your contract: Contracts from reputable moving companies should include details about disputes and how to handle them. Review your contract to see if anything applies to your situation.
  4. Report the company to the Better Business Bureau (BBB): If you still can’t get your items released after satisfying your end of the contract, contact the Better Business Bureau. You may get some assistance resolving the dispute through it.
  5. Contact local authorities: If you have concerns that you’ve fallen for a scam, contact your local police non-emergency line. Also, contact the governing body for movers in your area, which may be the local Department of Transportation or another agency.
  6. Contact a transportation lawyer: If necessary, reach out to local lawyers with experience in the field. They often offer free or low-cost consultations in which they can inform you of your rights and determine whether you have a case.
  7. Explore legal action or mediation: In some cases, you may need to seek legal action against the moving company. This should be a last resort, as it can take months or years to settle the case.

If your move crosses state lines, disputes become more complicated. However, you can then involve federal agencies. File a report with the FMCSA against the moving company. This escalates the severity of the situation, and the moving company may face penalties.

 

“Typically, details about retaining possession of your items are outlined in the Bill of Lading (BOL). The BOL defines all terms and agreements between you and your carrier, and it also outlines whether you have a binding or non-binding estimate.”

 

You can also file a claim for lost or damaged goods, especially if you have moving insurance. Contact the insurance provider and involve them in the situation. You might not get your items back, but you should receive reimbursement for them.

Protecting Your Belongings

It takes a lot of trust to hand over most or all of your possessions to a moving company. With a few precautions, you can minimize your risk of a hostage load situation.

  • Avoid putting highly valuable items into a moving truck unless absolutely necessary
  • Pay for extra moving insurance so you have a way to be compensated if the movers damage, lose, or steal your belongings
  • Choose professional movers with a trustworthy reputation
  • Choose cross-state movers or brokers registered with the FMCSA
  • Read all contracts and the BOL carefully before signing and handing over your belongings
  • Book your movers through a trusted platform like HireAHelper

These Moving Companies Move Domestic Abuse Victims for Free

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Domestic abuse happens more than you might think, and is a complex issue with many layers, making it difficult to address.

According to “DoSomething,” a wide-reaching non-profit organization in the United States, about a quarter of women around the world will experience domestic abuse in their lifetime. It’s estimated that about half of all homeless women and children in the U.S. are fleeing domestic violence.

While 1 in 3 women will experience domestic abuse at some point in their life, so will 1 in 4 men. In addition, as many as 10 million children are exposed to domestic violence each year, putting them at risk of future mental and physical health problems.

Victims are often left with nowhere to go due to emotional, social, and economic barriers for leaving an abusive relationship. For these reasons and more, it’s common for victims to stay when facing the alternative of living in a shelter or on the street. Yet, some have found that addressing the financial aspects of relocating can often stop cycles of abuse.

Note: See the bottom of this article for potential resources if you or someone you know needs help.

The Movers Who Rescue Victims

Aaron and Evan Steed are co-founders of Meathead Movers, a brick-and-mortar chain that offers professional moving services. If you’re moving soon and you reside in California, they offer a variety of moving and storage services at the rate of 18,000 moves a year. They claim this makes them the largest independently owned moving company in the state.

However, what’s even more impressive is that they offer these services for free to victims of domestic abuse. Meathead Movers is among a growing number of moving companies committed to helping victims of domestic violence move out of their abusive households at no cost.

 

“…half of all homeless women and children in the U.S. are fleeing domestic violence.”

 

After the California-based company was founded in 1997, frantic phone calls would come in from victims without financial means who were seeking to flee dangerous domestic violence situations, according to Dawn Ventura, Director of Marketing and Communications for Meathead Movers. They couldn’t turn them away, explained Ventura. “The brothers knew it was the right decision to get them out of there.”

The choice to provide moving services to victims for free was decided right away. It has remained their business policy for over 25 years.

Risks on the Job

Meathead Movers quickly found out there are more than financial risks when taking on this type of endeavor.

an illustration of a moving box getting swallowed up by shadowsDuring one of their earliest rescue moves, the situation turned volatile when the alleged abuser of the victim came home in the middle of the move, Ventura told HireAHelper. “It was very scary for the (founders of Meathead),” she said. “Luckily, they were able to call law enforcement, who came to the scene and removed the abuser so that the move could be completed.”

After this experience, Meathead Movers decided to partner with a local shelter to make sure the victims and moving crew were safe and supported throughout the rescue process. In 2000, the company began its first official affiliation with a shelter called SLO Women’s Shelter.

“For the safety of our team and the victim, we only complete moves that the shelter partner has first had a chance to vet,” Ventura explained. The shelter determines the greatest need and works with the movers accordingly. “There is also always a shelter representative onsite throughout the move, and sometimes law enforcement, as needed,” she added. The company has since partnered with an additional seven shelters across California to help facilitate moves.

 

“Google nearby shelters and moving companies that may be able to help, even if you don’t plan on using them.”

 

Though dangerous, this too remains far from the only challenge the company has faced over the years.

Back in 2008, during The Great Recession, Meathead Movers encountered what they described as “enormous” financial struggles. Ventura said that at one point, they thought they’d be closing their doors due to financial hardship. Still, the company continued to offer free services to abuse victims. “We knew that it was our purpose and mission,” Ventura explained.

Today, Meathead Movers remains in operation after two decades of growth and expansion despite challenges. They have maintained a policy of free rescues and feel their success proves that altruism can exist within a successful moving business model.

As of 2022, they’ve helped relocate “hundreds” of domestic violence victims in the Southern Californian area for free.

A Moving Trend

Meathead Movers team members

Unfortunately, rescue services continue to be needed. No matter how many free moves Meathead Movers offers, as a localized chain, their reach covers only a small portion of victims of abuse.

“In light of the growing cases of domestic violence, and on the heels of the national attention this free moving program has garnered, Meathead Movers is now encouraging businesses across the nation to step up and make an impact in their local communities as well,” Ventura said.

The good news is that many businesses have stepped up, including other moving companies.

In 2016, Meathead Movers launched the #MoveToEndDV campaign, challenging businesses to donate services for victims of domestic violence in their respective communities. Searching this hashtag still helps people find resources on social media. This trend has garnered the commitment of an increasing number of moving companies and businesses in other sectors.

College HUNKS Hauling Junk and Moving — another store-run chain that offers professional moving services in dozens of cities across the U.S. — began offering its services for free in October 2020 (which is Domestic Violence Awareness Month). This happened in response to news reports of increasing domestic violence during pandemic lockdowns. Within the past year, College HUNKS has helped move more than 400 domestic violence victims across the U.S., all at no cost.

How to Move Out Safely From a Domestic Violence Situation

If you’re trying to leave an abusive relationship, you’re not alone. There are resources to help you find a safer living situation. While HireAHelper isn’t a direct crisis service, we believe in providing helpful information so that, when you’re ready to move, you have as much support as possible.

Here’s a step-by-step guide on how to prepare and execute a safe exit strategy if you or your loved ones are experiencing domestic violence.

1. Know Important Crisis and Helpline Numbers

If at any point you feel you or someone else is in immediate danger, call 911. Otherwise, here are additional hotlines and support services that offer free, confidential assistance:

  • National Domestic Violence Hotline: call 1-800-799-SAFE (7233), text “START” to 88788, or visit thehotline.org
  • TTY for Deaf/Hard of Hearing: 1-800-787-3224
  • Childhelp National Child Abuse Hotline: 1-800-422-4453
  • RAINN (National Sexual Assault Hotline): 1-800-656-HOPE (4673)
  • 988 Suicide & Crisis Lifeline: dial 988
  • Loveisrespect (Teens/Young Adults): 1-866-331-9474
  • The Anti-Violence Project (LGBTQ+): 1-212-714-1141

If you’re reading this from outside the U.S., you can find global hotlines at the International Directory of Domestic Violence Agencies.

2. Contact a Domestic Violence Advocate or Shelter Immediately

If you’re weighing your options, talking to someone who understands what you’re going through can make a huge difference. Trained advocates offer warmth, empathy, and practical help. They can explain what resources are available in your area and help you figure out the next step.

Here are some typical services many hotlines and shelters provide:

  • 24/7 emergency hotlines
  • Housing and shelter referrals
  • Legal advocacy (for example, help obtaining protective orders)
  • Counseling and safety planning

Many local domestic violence shelters have on-call advocates and emergency housing available. You can search for shelters at DomesticShelters.org or dial 211 for local referrals.

If you aren’t ready to leave right away, talking with a professional can give you clarity, hope, and a much-needed listening ear.

3. Create a Concrete Exit Strategy

Thinking about leaving can be scary, but making a simple plan can help you feel more in control of your future. Even small steps can boost your confidence and keep you safer when the time to leave arrives:

  • Mark a physical calendar with a tentative move-out date or range of days
  • Consider times when your abuser is less likely to notice (for example, when they’re at work)
  • Consider who you trust to keep your location confidential
  • Emergency shelters can be life-saving when you need immediate refuge
  • If finances allow, choose a place where you’ll be harder to locate (like hotels and motels)

4. Secure Financial Resources

Financial control is a common tool of abusers, which can make leaving seem impossible. Remember there are small yet meaningful ways to gain financial footing, even if it feels overwhelming:

  • Use a different bank than your abuser
  • If physical access is an issue, look into an online-only bank you can set up with minimal paperwork
  • Hide money in safe, unexpected places
  • Ask a trusted friend or relative to hold onto what you’ve saved

Local shelters or nonprofits sometimes have emergency funds or microgrants for survivors. Check with the National Coalition Against Domestic Violence (NCADV) — you might be eligible for additional support.

5. Gather and Store Vital Documents

Having your essential paperwork in order can spare you significant stress later. Even just making copies and tucking them away can be a powerful first step toward independence:

  • Birth certificates and social security cards
  • Driver’s licenses or photo IDs
  • Insurance documents (health, car, home)
  • Protective or divorce papers, custody orders
  • Medical records for you and any children
  • Bank statements, credit cards, and financial documents
  • Evidence of abuse (photos, police/medical reports)

Store these items in a discreet folder or bag. If it’s safe, you can also scan and upload them to a secure cloud folder (Google Drive or Dropbox) with a strong password your abuser can’t guess.

6. Arrange School and Childcare Permissions

Worrying about children’s safety is often one of the biggest hurdles in leaving. Give yourself credit for protecting them — and know there are systems that can help.

  • Add or remove pick-up permissions at your child’s school or daycare
  • Alert school officials if you have a protective order; provide a copy if possible
  • Set up a secret password with your kids (if they are old enough) so they know who is safe

7. Shield Your Digital Footprint

Many abusers track phone calls, texts, browsing history, or even your location through GPS or “spyware” apps. It’s understandable to feel nervous about technology, but there are ways to protect yourself.

  • Use a safe device, like a friend’s phone or a public library computer, for sensitive research
  • Turn off location services on social media and messaging apps
  • Get a new or prepaid phone if you suspect your current one is compromised
  • Delete your search history and use incognito browsing windows or clear your browser cache regularly
  • Update passwords with questions only you can answer (avoid shared memories or guessable info)

For more detailed tech safety help, visit NNEDV’s Safety Net Project. You have a right to communicate freely without being watched or threatened.

8. Plan for Move Day

When that day arrives, try to streamline as much as possible. Make checklists, enlist friends to help, and coordinate quietly if you can.

  1. Secure weapons if any are in the home, or remove them if you can safely do so
  2. Change online logins and passwords right before leaving
  3. Disable your car GPS if your abuser might be tracking you
  4. Coordinate with movers and let them know this is a sensitive situation so they can be discreet
  5. Prepare an emergency bag with medications, clothes, important documents, chargers, and cash

9. Explore Additional Legal Protections

Legal help may feel intimidating, but knowing your rights can empower you and put critical safeguards in place.

10. Stay Connected to Support

The path to healing doesn’t end once you walk out the door. Finding consistent emotional and practical support can help you rebuild your life.

  • Seek counseling or therapy, especially if you need help processing trauma
  • Join support groups — hearing others’ stories can help you feel less alone
  • Keep friends or family updated on your well-being and any new concerns
  • Look into relocation assistance programs for help finding permanent housing or a new job

These Movers Offer Free Services to Domestic Violence Survivors

Encouragingly, Meathead Movers and College HUNKS are only two of many movers offering free services to domestic abuse survivors.

Below is a non-exhaustive directory to help you or anyone you know who is a victim of abuse. If you don’t see a company near where you live, search for movers in your area. Or, call a local company and ask if they have any connections or knowledge of a similar service.

Aussie Moving (Santa Barbara, CA)

Contact: 805-273-8756, info@aussiemoving.net

Aussie Moving provides full-service residential moving, as well as commercial moving and storage. The company pledges to provide free moving services to victims of domestic violence in coordination with a local shelter in Santa Barbara County.

Brown Box Movers (Denton, TX)

Contact: 972-953-MOVE (6683)

Located in the Dallas-Fort Worth metro area, Brown Box Movers offers a variety of services, from residential moving, to move-in/move-out cleaning, to junk removal. The company pledged these services to help those experiencing domestic violence in the area.

Daymakers Moving & Storage (Hudson, WI)

Contact: WI: 715-410-4054; MN: 651-955-1283

Daymakers Moving & Storage serves Wisconsin and the Twin Cities, MN. They offer confidential emergency moving services at no charge for survivors of domestic violence and sexual assault, transporting them quickly and discreetly to a safe place.

Einstein Moving Company, LLC (Austin, TX)

Contact: Choose a location and send a message

Einstein Moving Company has locations throughout Texas, including Austin, Dallas, Houston, San Antonio, and more, and can complete statewide moves. The company also pledges up to $2,000 a month for moving services to Safe Place in Austin.

Gentle Giant Moving Company (Somerville, MA)

Contact: (800) 442-6863

Gentle Giant is involved with several charities, including a strong alliance with charities involved with housing assistance and homeless prevention. Gentle Giant pledges to offer a free move to those who need help getting out of a domestic violence situation.

Helping Hands Moving and Maids (Salt Lake City, UT)

Contact: (801) 562-0093 (Sandy), (801) 809-7800 (SLC), (801) 735-4144 (Provo) or send a message

You may recognize Helping Hands Moving and Maids from the show Extreme Makeover, or from its extensive charity work in Utah, as well as overseas. The company pledges its services to domestic violence victims in need.

Moving at Ease (Scottsdale, AZ)

Contact: 602-357-7459 or send a message

Moving at Ease is a family business that tailors its moving services to senior citizens and their families. It can accommodate local and long-distance moves. The company pledges to volunteer its time and resources to help those in need in the Phoenix metro area.

Veterans Moving America (Fort Worth, TX)

Contact: (817) 989-6362, booking@VMAFamily.com

VMA employs a 100% veteran workforce and self-identifies as a “values-based company.” It’s partnered with SafeHaven to provide free services to domestic violence victims.

Illustrations by Tara Jacoby

Penske Vs. U-Haul: Is Penske a Good U-Haul Alternative?

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Renting a moving truck and taking care of the heavy lifting yourself is no doubt the most cost-effective way to move. It can save you hundreds (if not thousands) in moving costs compared to other popular options like portable moving containers and full-service movers. The decision to move with a rental truck isn’t a hard one to make. Deciding which moving truck to rent? That’s the tricky part. 

In this article, we compare two of the most popular rental truck options: Penske and U-Haul. While both companies offer similar products and services, there are distinct differences between the two. In our research, we examined the most important considerations when renting a truck, from truck size and coverage options to discounts and overall cost. 

Quick Takeaway: In most cases, U-Haul takes the cake as the more affordable and flexible option when compared to Penske. Read on for a detailed look at what each rental truck company has to offer and how they stack up.

Penske vs. U-Haul: Rental Truck Sizes

penske truck rental
Penske truck options – Pensketruckrental.com
uhaul trucks
U-Haul truck options – Uhaul.com

First things first, let’s take a look at the rental truck sizes available from both Penske and U-Haul. We reviewed each company’s website and made calls to local rental centers to confirm loading space, mileage, and towing capabilities. 

Here’s what we found: It’s clear from the table below that U-Haul offers a wider variety of rental options, making it easier for customers to find just what they need. Penske, on the other hand, offers trucks that are typically larger than their U-Haul counterparts, and with generally better gas mileage.

Rental Sizes Penske Truck Sizes U-Haul Truck Sizes
Pickup Truck Not an option Pickup Truck

19 mpg

(8’X6’1″ bed)

Can tow a car
Cargo Van

Small studio apt

 Only available for commercial use 9-ft Cargo Van

18 mpg

246 ft3

Cannot tow a car
Smallest Box Truck

Studio or 1 BR apt

 12-ft Box Truck

10–12 mpg

450 ft3

Cannot tow a car

 10-ft Box Truck

12 mpg

402 ft3

Can tow a car
Mid-range Box Truck

1–2 BR home

 16-ft Box Truck

10–12 mpg

800 ft3

Can tow a car

 15-ft Box Truck

10 mpg

764 ft3

Can tow a car
Large Box Truck

2–3 BR home

 22-ft Box Truck (Diesel)

12 mpg

1,200 ft3

Can tow a car

 20-ft Box Truck

10 mpg

1,016 ft3

Can tow a car
Largest Box Truck

3–5 BR home

 26-ft Box Truck (Diesel)

12 mpg

1,700 ft3

Can tow a car

 26-ft Box Truck

10 mpg

1,682 ft3

Can tow a car

Who Wins: U-Haul

U-Haul has long had the benefit of offering pickup trucks (not an option at Penske). Now that Penske has recently removed cargo vans from their residential lineup, U-Haul is the clear winner in the rental truck size contest.

Penske vs. U-Haul: Services

Next, we took a look at the various services offered by Penske and U-Haul. In addition to renting out moving trucks, both companies offer insurance coverage for rentals, roadside assistance, tow dollies, car carriers, moving supplies, and storage options. 

 

“Penske’s 26-foot truck runs on diesel and is estimated to get 12 mpg, while U-Haul’s 26-foot gas-powered truck only gets 10 mpg.”

 

Here’s what we found: In addition to Penske’s service lineup U-Haul also offers the option of trailer hitches, U-Box® portable storage, international moving, and propane sales. 

Service Penske U-Haul
Rental Trucks Yes Yes
Coverage and Roadside Assistance Yes Yes
Trailer Hitches Not an option Yes
Tow Dollies & Car Carriers Yes Yes
International Moving Doesn’t appear to be an option (couldn’t confirm) Yes (with U-Box)
Self Storage Yes (through rental partners) Yes
Portable Storage Containers Not an option Yes (U-Box®)
Moving Labor Yes (Simple Moving Labor) Yes (Moving Help®) 
Moving Supplies Yes Yes
Propane Sales Not an option Yes

Who Wins: U-Haul

Once again, U-Haul takes it thanks to the company’s additional moving and storage options . 

Penske vs. U-Haul: Coverage Options

Paying for coverage is often a necessary part of renting a moving truck, and both Penske and U-Haul offer multiple coverage options.

Penske Coverage Options:

Penske Coverage Options Description
Basic Penske equipment damage
Standard Penske equipment damage, third-party damage & injury claims
Value Penske equipment damage, third-party damage & injury claims, cargo accident damage
Plus Penske equipment damage, third-party damage & injury claims, cargo accident damage, personal accident injury
The above descriptions are simplified for readability. Customers should check with Penske for full coverage details. 

 

U-Haul Coverage Options:

U-Haul Coverage Options Description
Safemove®  Damage waiver, cargo protection, medical/life protection
Safemove Plus® Damage waiver, cargo protection, medical/life protection, supplemental liability coverage, 

no deductible on accidental damage claims
Safetow®  Damage waiver, towed property protection, medical/life protection
Safetrip®  Supplemental roadside protection
Safestor®  Storage protection (self storage/U-Box)
Safehaul®  Shipping protection (U-Box) 
The above descriptions are simplified for readability. Customers should check with U-Haul for full coverage details.

 

Who Wins: U-Haul

Penske’s coverage options build on each other (and so do U-Haul’s Safemove and Safemove Plus), but U-Haul offers more options and greater flexibility for customizing your coverage. 

Penske vs. U-Haul: Cost

Back in 2022, we took a close look at the cost differences between Penske and U-Haul. We even went as far as to rent comparable moving trucks from each company to determine an actual final cost for the cheapest possible move. 

penske truckAt that time, U-Haul was the clear winner with a final rental price (before driving) of $34.95 — about $21 cheaper than Penske. At the time, however, Penske charged a full $0.20 less per mile than U-Haul, which meant that after driving a certain distance, the Penske truck would become the more affordable option. 

But that was in 2022. Since then, both companies have made changes to their pricing and fees. Have these changes made Penske the more affordable option for local or long-distance moves? Let’s take a look. 

Is Penske Cheaper Than U-Haul for a Local Move?

In the table below, we compare the current pricing and fees for a local move with the smallest available box truck rentals at both Penske and U-Haul. We’ve also highlighted how these rates have changed since 2022. 

Here’s what we found: Both Penske and U-Haul have increased their prices for the most basic coverage options, but Penske’s increase was significant at $10 (compared to just $1 at U-Haul). Penske has also lost its competitive edge when it comes to their “per mile” fee with a $0.20 increase to match U-Haul’s rate of $0.99. 

Penske vs. U-Haul: The Basic Cost Difference (Local Move)
Tampa Bay Region:

Penske 12-Ft. Box Truck (Smallest Size)  U-Haul 10-Ft. Box Truck (Smallest Size) 
Base Estimate $29.99* $19.95
Cubic Feet  450 ft3  402 ft3
Mileage Fee  .99 per mile

(up from .79)

 .99 per mile
Vehicle Licensing Recovery Fee $2.50 $1.20 

(up from $0)
Environmental Fee $5.00

(up from $4.00)

 $1.00
Most Basic Insurance $30.00

(up from $20.00)

 $15.00

(up from $14.00)
Estimated Tax $2.63 $1.47
Total Starting Price (Before Driving) $70.12

(up from $56.49)

 $38.62

(up from $34.95)
Price Difference
From 2022		 +$13.63
(up 24%)		 +$3.67
(up 10.5%)
*Starting prices vary regionally for Penske. The ones you see above are based on the Tampa Bay region pricing, a mid-market. We’ve seen as much as a $70.00 difference (starting at $99.99 for the 12-ft. truck) in places like Buffalo, New York.

Is Penske Cheaper Than U-Haul for Long Distance Moves?

penske truck

While it’s clear that U-Haul is the more affordable option for local moves, Penske seemed to still have a chance at winning the long-distance moving contest thanks to its more fuel-efficient fleet and generous “unlimited miles” on one-way moves. 

 

“U-Haul offers a wider variety of rental options…Penske, on the other hand, offers trucks that are typically larger than their U-Haul counterparts, and with generally better gas mileage.”

 

To put it to the test, we ran quotes with both companies for a one-way, long-distance move with a 26-foot truck from Tampa to Los Angeles. Penske’s 26-foot truck runs on diesel and is estimated to get 12 mpg, while U-Haul’s 26-foot gas-powered truck only gets 10 mpg.

Here’s what we found: The potential cost savings from Penske’s unlimited mileage and better fuel economy are offset by the company’s overall higher fees. 

Penske vs. U-Haul: The Basic Cost Difference (Long-Distance Move)
Tampa to Los Angeles (2,983 miles)

Fee Description Penske 26-ft Diesel Truck
(9-day one-way rental)		 U-Haul 26-ft Gas Truck

(8-day one-way rental)
Base Estimate $4,596 $3,283
Basic Coverage $540 $140
Vehicle License Fee Not included in quote $1.20
Environmental Fee $15 $5
Estimated Tax $345.83 $246.60
Diesel/Gas Mileage 12 mpg 10 mpg
Fuel cost for trip $811.83 $912.20
Discounts 10% off (November deal)

– $459.60

 None applied
Total Estimate With Fuel $5,849.06 $4,588
Cost Difference $1,261.06 more than U-Haul $1,261.06 less than Penske

Who Wins: U-Haul

When it comes to both local and long-distance moves, U-Haul is the more affordable option. For the long-distance move estimates, it’s important to note that both companies automatically assigned a timeframe for the rental agreements (9 days with Penske and 8 days with U-Haul).

See prices for local moving labor. Read real customer reviews. Easily book your help online.

Penske vs. U-Haul: Discounts and Promotions

Both Penske and U-Haul offer a variety of discounts and promotions on their websites. The table below shows a side-by-side comparison of the most notable deals. 

Here’s what we found: Penske offers the most impressive discounts and, while U-Haul has some good promotions, many of its promotions seem more like a basic service than a special deal.

Penske vs. U-Haul: Discounts and Promotions:

Penske  U-Haul
  • Unlimited mileage for one-way moves
  • Save 10% on select one-way rentals 
  • (limited time offer)
  • AAA discount of 12% or more
  • Military discount of 15%
  • College student discount of 10%
  • One-month free storage when you rent a truck or trailer one way
  • Free used boxes through U-Haul Customer Connect
  • Unused U-Haul box buy-back program
  • $5 lifetime unlimited warranty for hitch installed at U-Haul location
  • Free towing inspection for your vehicle
  • Special rates for pickup trucks and cargo vans rented for additional days and extended miles

Who Wins: Penske

Penske’s discounts are more varied, and will make a noticeable difference in the final rental cost, which makes them the winner int the discount race. 

Penske vs. U-Haul: Customer Satisfaction

We went to Consumer Affairs to find out more about the customer experience at Penske and U-Haul, from the best and worst reviews to overall customer satisfaction ratings.

Penske vs. U-Haul: Recent Customer Reviews

U-Haul 5-Star Review

“We had a really great experience moving from Idaho to Washington State. Due to weather conditions, our trip was delayed by one day, and U-Haul was kind enough to extend our reservation without additional costs. We also took advantage of the one free month storage that is available for movers. That’s just a few of the highlights from our experience, but we got great service every step of the way. Thank you!” – Jesse, U-Haul customer (November 2024)

U-Haul 1-Star Review

“Rented a 15 foot truck for 3 hours. Vehicle had damage all around it including the safety equipment. Used mobile app to check in. That backfired because they ended up charging me for damage that had been previously done to this truck as well as the insurance. The team there was unwilling to resolve.” – Javier, U-Haul customer (October 2024)

Penske 5-Star Review

“Our experience was great from start to finish. The price we paid was more than 40% less than the competitor’s price…The drive from Houston to Salt Lake City went smoothly and the truck ran well. There is an AC outlet for charging the phone and also a USB plug. The truck had all the safety features you would hope for, including 2 airbags. The front cab is very large. We carried our plants in that part of the truck. The drop off in Salt Lake City at a storage facility went very well. It was incredibly quick and easy.” – Kathy, Penske customer (July 2024)

Penske 1-Star Review:

“Expensive truck, which is not awful. Challenge was it was raining. Truck was leaking inside the cab and inside the storage compartment. All our possessions were soaked, I got wet, and the truck died at the gas station on mile 400. They reimbursed me for only gas. DO NOT RECOMMEND.” – Jon, Penske customer (November 2024)

Consumer Affairs Reviews and Ratings:

Criteria Penske U-Haul
Star rating 1.7 out of 5 1.4 out of 5
5-star review percentage 10% (29) 7% (29)
1-star review percentage 70% (212) 86% (1,014)
Total reviews 280 1,278

Who Wins: Tie

It’s a bit of a toss-up. While Penske has a higher overall rating, it’s based on nearly 1,000 fewer customer reviews. Both companies have received both glowing and damning reviews from customers in recent months. It might ultimately be best to see the reviews for your particular region to see who wins out in your neck of the woods.  

Conclusion: Is Penske a Good U-Haul Alternative?

When it comes to moving, a DIY move with a rental truck is one of the most cost-effective options and it’s safe to assume that saving money is usually a top priority for those renting a moving truck. 

After comparing truck sizes, services, coverage, cost, discounts, and customer satisfaction, at least this is clear: Penske may be a U-Haul alternative, but it’s not necessarily a cheaper U-Haul alternative. 

Penske vs. U-Haul: FAQs

Q: Why is Penske better than U-Haul?

A: After our extensive review, we’ve found that Penske’s trucks might be in better condition (which means they can give better gas mileage), and they offer more options for discounts. If neither of those points matters to you, you’re probably going to find what you need at U-Haul. 

Q: Why is Penske so expensive?

A: Penske’s pricier rentals are likely influenced by the additional cost of maintaining a higher-quality truck fleet compared to U-Haul’s (Penske supposedly changes out their trucks more frequently). 

Q: What is the best truck rental for moving?

A: U-Haul has a lot going for it: it’s very widely available, cheaper, and has plenty of truck size options. It will be the best option for a lot of people. 

Q: Is there a AAA U-Haul discount?

A: AAA doesn’t offer a discount for U-Haul.

A Look at Other U-Haul Alternatives

U-Haul may be one of the better-known options out there, but it isn’t the only one. If you can’t find what you want at U-Haul, check out some of these other U-Haul alternatives.

Budget Truck Rental

  • Unlimited mileage for one-way rentals
  • Affordable rates
  • Discounts available
  • Limited services

Enterprise Truck Rental

  • 12+ different truck/van sizes
  • Moving supplies add-ons
  • One-way rentals aren’t always available

Home Depot Truck Rental

  • Unlimited mileage options
  • Low-cost hourly rentals
  • Convenient locations
  • Packing/moving supplies available in stores
  • One-way rentals aren’t always available

Bottom Line: The Right Rental Truck for Your Move

If you’re looking for affordability, convenience, and options, U-Haul may be your best bet, but it’s not your only option. Many rental truck companies have quote engines built into their websites, making it easier than ever to compare pricing and services. Before your next move, we recommend getting at least three quotes and always ask about hidden costs and fees.

The Most Important Questions to Ask Movers (and Yourself) Before Moving

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Finding a mover isn’t hard. There are plenty of sites online that will help you with that step. But finding movers who are good, honest, and legit can be a challenge.

It helps to know things like their credentials and how they operate, but you probably also want to know who you’re dealing with, what you want from them, and what they expect from you. And the best way to figure all this out is to ask your movers questions — and ask yourself some questions about how you want the move to go. 

But what should you ask? 

Don’t worry, we’ve compiled a list of the best questions to ask your movers (and yourself) before the big moving day. There might be something you’ve never thought to ask, so take a look!

Questions To Ask When Making Sure a Mover Is Legitimate

A woman sits on the floor in a room filled with boxes. She's on the phone while typing on a laptop.

Where are you located? 

First, ask for a physical address. Then you can look it up to make sure they’re local — and that they exist at all. Don’t waste your precious time with someone who can’t give you an actual address in the area they say they serve. It may sound a little weird, but this is an important step to double-check you’re not getting scammed. 

Are you licensed and insured? 

Anyone can rent a truck and move stuff. That includes you! But hiring someone who isn’t a registered mover is risky. They may not be out to scam you, but they won’t be operating legally, and if they break your things, they won’t be held liable. Protect yourself by hiring a mover who is licensed and insured.

 

“…’basic [coverage]’ tends to be pretty bare bones. Also known as Released Value Coverage, this type of coverage means if something is lost or damaged, the mover must pay you $0.60 per pound for the item or items in question.”

 

If you are moving out of state, ask them for their Department of Transportation (DOT) Number. Without one they’ll be conducting their business illegally. You can actually look up movers’ DOT licenses for yourself right here.

What payment types do you accept?

If they say they only accept cash, politely say thank you and hang up. Cash-only works if someone wants to mow your lawn or shovel your driveway, but not if someone is taking everything you own and putting it on their truck. 

One additional question worth asking is “Are you a broker?” A broker doesn’t move people themselves, they simply take your information and sell your move to the highest bidder, and you should avoid these. Check the FMCSA’s movers vs. brokers page for more on the subject.

Questions To Ask Yourself

A man looks contemplative as he stares at boxes stacked in a room

Just like you need information from your movers, your movers are going to need some information from you. Be ready to tell them what they need to know by first asking yourself these questions.

What size truck (or portable container) will I need? 

Your answer, of course, depends on how much stuff you have. For the average person without a lot of experience moving, this can seem like a confusing task. Thankfully, there are some helpful guides you can follow to get an idea of the truck size you need. 

A diagram showing the best moving truck sizes for the size of home you have

However, these are just estimates, and there are some other things to consider besides just the number of bedrooms or square footage. For example, if your home has an attic, basement, or large tool shed, you might want to count them as another “half” room depending on how full they are.

What’s most important is that you now have a rough idea of what you’ll need, and you can give that information to the movers if they ask.

Do I want a little help or a lot of help?

In general, when hiring movers, there are two types of moves they offer:

  1. A full-service move, which leaves everything to the movers/moving company. You sit back and relax!
  2. Moving help, which can mean movers loading and unloading your rental truck only, or they only take care of the heavy furniture. Either way, you drive the truck, but the movers take care of getting all your stuff into it for you. 

Both of these options have associated costs, and full-service moves tend to be very expensive. Which one you choose can depend on the kind of help you need, but also on the next question you should be asking.

What is my budget? 

An honest answer may determine what kind of move you’ll opt for. A lot of people research what each kind of move will cost and decide from there what to do from there. 

See prices for local moving labor. Read real customer reviews. Easily book your help online.

When do I want/need to move? Can I be flexible?

It’ll be a big help for both you and your movers if you’re able to provide a window of two or three days to pick up and deliver your stuff. This is especially true if you are moving during the busy summer season, or if you’re moving on short notice in a week or two.

If you can be flexible, you increase your chances of getting the mover you want and the kind of top-notch service you’re hoping for.

How close to my door can a truck get? 

This is important! If you have your own (flat) driveway you’re in good shape. But if you live in an apartment building, or in an area with limited space, parking the truck in the same zip code can be a nightmare.

To help, figure out what options you have ahead of time. Ask your landlord or the city about reserving a spot on move day, and understand what permits you might need. Your movers will love you for it.

Questions About Cost and Logistics

A couple talks to movers and looks over a clipboard with cost and term agreements

Before you agree to hire a mover, you need to know what you’re agreeing to. Make sure you get clear and complete answers from your movers on how they’ll figure out your final cost and how they’ll be delivering everything.

How many movers will I need and how many hours will my move take?

Much like the size of your moving truck, this depends on how much stuff you have. You can get a general idea of the number of movers you’ll need by consulting a few guides, and having this information gives your movers a big (and much appreciated) assist.

But, if at all possible you should have your movers come over to take a look at your home. They’ve done enough moves that they can tell with a quick walk around how many people you’ll need to have on the crew for your moving day. 

Is that price final or is it an estimate? 

Local moves are generally priced by the hour, so a quoted price is usually an estimate. The job can take more or less time than expected because of unexpected delays or bad weather. 

But if you’ve done your homework and found a mover with positive reviews, you can be fairly confident their final price will come in close to their estimate.

 

“One additional question worth asking is ‘Are you a broker?’ A broker doesn’t move people themselves, they simply take your information and sell your move to the highest bidder, and you should avoid this.”

 

On the other hand, long-distance moves are priced based on the weight of your belongings plus the distance you are moving. But while distance is a known quantity, the actual weight of your belongings is not known until everything is on the truck and the truck is weighed. In other words, the weight of your belongings is the estimated part of your cost.   

Most experienced long-distance moving companies are scary good at estimating weight (if they get a look at all your stuff), so getting a fair estimate is very possible. For more on long-distance moves, check out what United Van Lines has to say. 

What happens if the final cost comes in over/under your estimate? 

For a long-distance move, you may not have to pay more than the agreed-upon estimate. For local moves, you might. 

Thankfully, you can be straightforward and ask your mover what would happen if the original estimate was off. Their answer will be something you can hold them to when you eventually get the full bill. 

What are my options for coverage against loss or damage? 

The wording of this question is important. Customers will usually ask about insurance for their belongings. It’s a small technicality, but movers don’t offer insurance. Instead, they offer “coverage” – though they are basically the same.

Movers are required by law to offer basic coverage to compensate for loss or damage. However, “basic” tends to be pretty bare bones. Also known as Released Value Coverage, this type of coverage means if something is lost or damaged, the mover must pay you $0.60 per pound for the item or items in question. If you quickly do the math, you can see they’re not going to have to pay you much for losing something as valuable as your flat-screen TV. 

Better coverage, where you’ll be more properly compensated if your TV goes missing, will cost you. But if you value your stuff, it’s worth it. Either way, your movers should be able to explain how coverage works. If they can’t, politely say thank you and look for another mover.

See prices for local moving labor. Read real customer reviews. Easily book your help online.

How will you handle large/heavy items?

Things like pool tables, chandeliers, or oil paintings, tend to be big, heavy, and valuable items that need extra care when being moved.

You’ll want an answer from the movers that allows you to envision it happening. What tools, wrappings, etc. they will use to help get that particular item in the truck. “Oh, no problem, we can handle it” and similar are not adequate answers. Ask them to explain.

Are there any extra fees on top of the price/estimate you’re giving me? 

Some added fees are legitimate. If you live on the eighth floor of a building with no elevator, or the truck can’t get within a hundred yards of your front door, your movers can tack on extra charges. This is why you ask yourself beforehand what the layout of the land around your home looks like. 

Will my belongings be in the truck the entire trip? 

This generally applies to a long-distance move. Sometimes a long-distance mover will unload your belongings at a nearby warehouse for a local crew to load onto their truck and deliver. This can be a concern because the more times your things are moved around, the greater the chance of something getting lost or damaged. This is generally not an issue with portable containers. 

Can you take [insert unique item here]?  

Some things are outright prohibited on moving trucks, but there are also unusual items that are up to the mover’s discretion/ability. Motorcycles, marble statues, lawnmowers, pressboard furniture, and playsets are good examples of something that one company might take, but another might not.

Such items, depending on how heavy they are or how much space they take up, can also increase your final cost. Be upfront about these things so your movers can do the same for you. 

In my years as a mover, things didn’t always go smoothly. Some things are unavoidable, like bad weather, or a piano that was already in the house when the customer bought it so they had no idea it weighed eleven tons.

Most problems, however, arose from a lack of communication. And to avoid those situations, asking questions is the best solution. So to avoid headaches, be sure to ask all the necessary questions for your move to go smoothly. Your movers will thank you — and you’ll be happy you did once you’re all moved in!

2022 Study: The Best Side Hustle Nobody’s Talking About Is Starting a Local Moving Labor Company

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Key Findings:

  • Moving companies tend to earn between $75-128/hr. or between $206-352 per move
  • Based on HireAHelper data from 2022 so far, average mover earnings are $110/hr.
  • Seattle is potentially the most lucrative place to become a mover, with hourly earnings as high as $137/hr.
  • Movers in Maine and Iowa make an estimated $132/hr. — the highest rate in the country
  • Sherman-Dennison, TX has the biggest gap in the moving services market, with 608 moves per moving company registered in the metro area

As inflation continues to rise, many Americans are beginning to notice the prices of consumer goods are drifting out of reach. This is likely why, according to a recent study, nearly half (44%) of Americans are turning to side hustles to make ends meet.

moversAnd while the internet is awash with articles listing all kinds of side hustles to consider, there is one lucrative side gig few are talking about: starting a local moving company (or joining one).

Despite some real estate markets cooling off, the demand for moving services is high. Homes are still selling fast, and as rents climb higher, many are moving out of their homes to find cheaper accommodations or to live with family.

While starting a full-scale moving company with a fleet of trucks, drivers, and movers is an undertaking too big for a side hustle, starting a moving labor company is actually relatively simple.

All you need is a business license and some start-up costs. Ultimately, if you are comfortable with lifting heavy items and have time to spare, you could realistically start a moving labor business and earn upwards of $100/hr. by helping people move.

And the data shows that people who are currently doing it are doing quite well.

Moving Labor Companies: How Are They Defined and How Do They Work?

We often think of movers as folks that drive up in a truck, load up all your earthly belongings and deliver them to your new home. In the “biz”, these are known as “full-service movers”. And they tend to be more expensive.

This is why in reality, the overwhelming majority of moving companies that exist are what we call “labor-only” movers.

 

“…even if you charged at the lower end…at $250 per move, or roughly $90-100 per hour, you only need to pick up four moves to make $1,000. Not bad for a weekend, huh?”

 

Labor-only

The difference is that a moving labor company is a company that helps people with loading, unloading, and, sometimes, packing up people’s possessions — no driving. The average person often books their truck or container separately, as this is far cheaper.

Here are a few reasons local moving labor works as a side hustle:

  • In most states, you don’t need a special mover’s license
  • There are minimal start-up costs, as you don’t need to purchase a moving truck
  • Demand for moving services is highest on a weekend, meaning you can do it alongside your work or studies
  • Moving costs (read: mover earnings) in 2022 are the highest they’ve ever been in U.S. history

Where Do Local Movers Find Customers?

Of course, it’s not quite as simple as registering as a moving labor company and watching business come flying through the door.

Here are the typical places movers tend to use to attract customers.

craigslist movers
Craigslist

Craigslist

+ The most famous classified ads website, this is a typical starting point for moving labor hopefuls, with millions of people checking the website every day.

– Costs money to post ads in the moving section as a provider.

– Customers can also be flakey, often looking for bargain-basement pricing, and often end up being very hard to service.

yelp movers
Yelp

Yelp

+ Popular with people looking for local businesses, it’s a free place to get attention/find customers. Business owner tools allow you to upload logo/team photos of you and your crew to boost credibility.

– No actual online booking, you just accrue lots of “leads”. You’ll have to field lots and lots of messages, emails and phone calls from people looking for a price.

– Low rates of converting mean most of this work will not turn into orders.

HireAHelper

hireahelper sign up
HireAHelper sign-up page

+ Completely free to list, no membership fees or cancellation fees.
+ Your very own landing page you can show to potential customers where you can easily display and edit your own rates/availability so people won’t call you to ask.
+ Insurance and 7-day-a-week customer service for both you and your customers.

– Insurance and customer service operate on a fee that is charged per order booked through the platform, which is how they pay for all of the above.

Your own website

+ Full control over how you present your new brand and services.
+ Direct booking puts every dollar right in your pocket.

– You need to create, design, and maintain the website.
– You’re responsible for all the customer service, marketing, and insurance.
– Cost of purchasing a domain, fees for website hosting.

Needless to say, you can also create a page for your moving labor company on Facebook and Instagram, or even list it on your local Yellow/White Pages. Oftentimes, a mixture of approaches is useful at the start, before you figure out which one works best for your moving side hustle.

Do You Really Need Moving Blankets? Why Furniture Pads Save Moves and Where to Get Them

How Much Can You Earn as a Mover?

movers

Let’s face it, if you already have a job or other commitments, you’re probably not going to launch into moving as a full-time pursuit.

The good thing about moving as a side job is that nearly one in three (30%) moves takes place either on Saturday or Sunday. In other words, if you’re looking to casually work as a mover over the weekend, you’re in luck, because that’s when the demand is highest.

To calculate a ballpark number of how much local movers earn, we’re going to make the following assumptions:

  • You only work on weekends
  • You don’t work more than eight hours a day
  • You have a partner with whom you work as a two-person team and split earnings 50-50

With that said, the average take-home an individual moving job earned on HireAHelper in 2022 was $110 per hour (after fees).

That rate is based on the service of two movers loading and unloading a customer’s belongings (meaning, not counting potential tips, one mover will typically get about half of that, or $55 per hour.)

“The data show that 6 of the 20 metros where the demand for moving services most outmatches the current supply exists in Texas, especially in Sherman-Dennison, TX, where the ratio of moves to moving companies is roughly 600 to 1!”

 

Similarly, Yelp reported a local move quote average of $128. Forbes suggests local movers charge between $25 to $50 per mover, per hour, while ConsumerAffairs estimates the average cost for a local move is $80 to $100 per hour for a team of two movers.

The following graph shows how much you could be earning as a two-person team, using the reported average duration of a move of two hours and 45 minutes.

Please note that the above figures are indicative only. As a newly registered moving company, you probably won’t be able to charge high rates straight away. Moves also come in all shapes and sizes, affecting how much you could charge for them. This is just an average.

That said, even if you charged at the lower end of that scale at $250 per move, or roughly $90-100 per hour, you only need to pick up four moves to make $1,000. Not bad for a weekend, huh?

Cities & States Where Movers Earn the Most Money

moving company city

Your earning potential, among other things, will depend on where you are in the country.

According to a recent estimate of moving costs, people pay the most for their moves in San Jose ($520) and Seattle ($495). But that’s just a broad snapshot. Let’s break it down more to see how services translate into mover earnings, and where it may actually be most lucrative to start a moving labor company.

Cities

Using data on moves booked through HireAHelper.com, taking into account commission rates and the typical duration of a move throughout different cities, here are the top 10 cities where movers make the most money per hour.

Looking at the data through this lens, Seattle grabs the top spot with an estimated $136/hr. net earnings. In cities like Columbus, OH ($126/hr.), San Francisco ($125/hr.), and Oakland, CA ($125/hr.) the earnings are all around the $125/hr. Mark.

States

Moving on to states’ potential mover earnings, we find Maine ($132/hr.) and Iowa ($132/hr.) with the joint highest earnings, with Utah and Washington closely behind ($129/hr.).

Going down the list, Arkansas is next with $128/hr. in potential net earnings. This highlights that moving is a universal need, and that small states can compete against states with big cities like San Jose or San Francisco, where the cost of living is highly expensive (and therefore potentially more lucrative). The average earnings for movers in California are comparatively middling in the take-home department, averaging around $110/hr. per move.

Check out the chart below to see what mover earnings are like in your state.

This section is based on data from moves booked through HireAHelper and their partner sites. Earning figures represent average estimates; actual earnings may vary.

 

Supply and Demand: Cities and States With the Greatest Need for New Moving Companies

movers

High earnings are great to aim for, but it’s worth bearing in mind that crowded markets where earnings are high are often hard to compete in — especially for a brand new company.

Like with any kind of business, the supply and demand (and thus the price people are willing to pay for moving services) vary by location. If you’re just starting out as a moving company, ideally you’d like to start where there’s a gap in the market.

Cities

Based on our analysis of moving company data and the number of moves in America’s biggest metropolitan areas, here are 20 metros where the gap between potential demand for moving services and their supply is the biggest.

The data show that 6 of the 20 metros where the demand for moving services most outmatches the current supply exists in Texas, especially in Sherman-Dennison, TX, where the ratio of moves to moving companies is roughly 600 to 1!

Among larger metros with favorable demand-to-supply ratios are the Phoenix-Mesa-Scottsdale, AZ area (393 moves per moving company), the Houston-Baytown-Sugar Land, TX area (276), and the Dallas-Fort Worth-Arlington, TX area (255).

States

At the state level, the opportunity is greatest in Arizona and Missouri, where there are more than 200 moves per moving company. Kansas (188), Washington (187) and Texas (186) round off the top five.

To see what the supply and demand for moving services look like in your state, check the graph below:

Convinced? Here’s How You Can Get Started

If you think you have what it takes to safely move some couches, luckily, you don’t have to go in blind.

If you really wanna get the ball moving, here’s a moving business guide for starting and running your own local moving company. It has information on how to register a business, set prices for your services, where to find customers, which tools you need to buy for the job, and way more.

Want a license to drive on the job too? Here’s a guide for starting a fully-fledged moving company, detailing the necessary steps for starting a moving business with links to the proper business licensing authorities in each state.

Sources and Methodology

General mover earnings were estimates were compiled using indicative rates from HireAHelper, Yelp, Forbes, and Consumer Affairs.
Mover earnings by state and city were calculated based solely on data from moves booked and completed through the HireAHelper platform and their partner sites. Earnings figures are indicative of the amount earned minus fees.
The number of moving companies was calculated using the U.S. Census Bureau’s American Business Survey (count of companies listed under “Transportation”) and Yelp (number of companies listed as “movers”).
The number of moves was taken from U.S. Census Bureau’s Current Population Survey, as available through the Integrated Public Use Microdata Series.
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